DisSurfer878
DIS Veteran
- Joined
- Jul 25, 2018
- Messages
- 1,183
What bothers me about this (and we were discussing it on the DISabilities) is if they're not going to be more lenient for guests utilizing DAS (and there are reports they haven't been).Disney clarifies TRON Lightcycle Run virtual queue policy for late arrivals
On the webpage for TRON, the wording now states, "Late arrivals may not be accommodated."
During the soft opening period, some guests were frustrated by securing a boarding group from home or their hotel but could not get into the park quickly enough to reach TRON inside their arrival window. Disney has been offering a late arrival grace period of around one hour, but guests arriving outside of that time have usually been denied entry.
The point of a DAS return time is that it is open ended and the guest can return whenever is possible for them.
Since there is no "traditional" way to get a DAS time right now, I personally feel like all DAS guests should be accommodated at returning later than their time because that's the very nature of disability- you don't know when your disability will prevent you from doing something and how long it will take before you're able to function again.
We would love to make it exactly on time every time, but my partner's disability has foiled us many times and delayed us literally hours.