DaveL
DIS Veteran
- Joined
- Jun 27, 2017
- Messages
- 824
Reminder to check your cards for active status after your purchase them. Last weekend I purchased 20 $50 DGC at Target for our trip and waited 24 hours to upload and combine them online. 5 were never activated even though the receipts showed that they were. I bought them at two different Targets, so it wasn't just an issue at one store. Called customer service and they instructed me to go into the store for a refund. It was headache and a half. Apparently I wasn't the only one with the same issue this week with dgc.
I had this happen to me on three orders from Target.com about a year and a half ago, Took a bunch of calls but finally got a hold of someone who knew what was going on and was able to find that their system had 'activated' all the Disney cards for the past week but never transmitted that data to Disney. Freaked out for about a week as it was $1,500 and pretty darn close to a "my word against their word" as I used Target gift cards to buy them so no way to dispute anything.