Disney Genie announcement

[ofcabbagesandkings]

Today we paid for G+ and only got on 2 rides with it. We paid for RotR and had to ride standby on Slinky, star tours, MMRR.

We will never buy Genie+ again. We will continue to give our $$ to Touring Plans. Their wait times are much more accurate and we were able to avoid most crowds and have standby waits that were tolerable.

All the other rides were sold out at HS on Genie+ by the time you had ridden those 2 rides? I wasn't impressed with Genie+ at AK on Sunday but I thought I might consider it again at HS and MK since there are more rides at those parks. But if this is going to be the trend, it really isn't worth the money. Seems like it's either save up for a VIP tour or try to find a "dead" time of year to go. Or more likely, in my family's case, just avoid WDW altogether in favor of Universal.

 

[Jenkinsfanatic]

Universal sent you a survey about Disney? I'm not doubting you but that seems really strange....How would they know you went to Disney? Can you put a copy of it in here?

I didn't think to screenshot the survey itself (I think technically it's not allowed) but I know one I finished it I had to double check my email to make sure it came from universal. It was odd for sure, but maybe they focused on disney because the first question I identified as a current universal pass holder and a former disney passholder. They also asked about SeaWorld, but because I haven't been there in probably 20 years I didn't answer anything.

Either way, I'll be curious to see If universal makes any changes to their system in response to genie+. I would hope not since when I used genie+ it left a bad taste in my mouth. There's a bad feeling to know you are being nickel and died to death daily at 7 am on vacation and afterwards not being convinced you got your money's worth.

 

[Jennasis]

All the other rides were sold out at HS on Genie+ by the time you had ridden those 2 rides? I wasn't impressed with Genie+ at AK on Sunday but I thought I might consider it again at HS and MK since there are more rides at those parks. But if this is going to be the trend, it really isn't worth the money. Seems like it's either save up for a VIP tour or try to find a "dead" time of year to go. Or more likely, in my family's case, just avoid WDW altogether in favor of Universal.

It was 1pm by the time my 2nd LL ride came due and the only stuff available after that was 5-8pm. And for stupid stuff like the Frozen sing a long and muppets.

 

[20KLeagues]

I didn't think to screenshot the survey itself (I think technically it's not allowed) but I know one I finished it I had to double check my email to make sure it came from universal. It was odd for sure, but maybe they focused on disney because the first question I identified as a current universal pass holder and a former disney passholder. They also asked about SeaWorld, but because I haven't been there in probably 20 years I didn't answer anything.

Either way, I'll be curious to see If universal makes any changes to their system in response to genie+. I would hope not since when I used genie+ it left a bad taste in my mouth. There's a bad feeling to know you are being nickel and died to death daily at 7 am on vacation and afterwards not being convinced you got your money's worth.

Look what i found....this is crazy

https://**************.net/2021/12/universal-annual-passholders-disney-genie-plus-ab1/

 

[20KLeagues]

Look what i found....this is crazy

https://**************.net/2021/12/universal-annual-passholders-disney-genie-plus-ab1/

 

[scrappinginontario]

I see the survey as a great idea on Universal's part. What are guests feeling? Did they like/dislike the system?

The bigger question and concern I have is, HOW did they know WHO to survey???

 

[jlundeen]

I see the survey as a great idea on Universal's part. What are guests feeling? Did they like/dislike the system?

The bigger question and concern I have is, HOW did they know WHO to survey???

Wasn't it their own AP holders? Not sure that's a true survey pool for all Disney Genie users.

 

[20KLeagues]

I see the survey as a great idea on Universal's part. What are guests feeling? Did they like/dislike the system?

The bigger question and concern I have is, HOW did they know WHO to survey???

That was my main question too, how did the identify the people to survey?

I have not seen any survey results directly (obviously), but anecdotally, i have read numerous blogs/publications/stories since Genie+/ILL inception and I have actually been to all 4 parks during Thanksgiving week and few, if any at all, have been positive (including mine....I despise Genie+)

 

[scrappinginontario]

Wasn't it their own AP holders? Not sure that's a true survey pool for all Disney Genie users.

Rereading the article, it was but IMHO how many UO APs will have actually been to a Disney park since Genie+ was introduced? Seems like their results might be swayed by those who have read but not actually been to a park. I might be wrong but, that's my concern.

 

[Newbie500]

Are Universal passholders asked if they also have Disney AP?

 

[Pluto1976]

 

[jlundeen]

View attachment 628918

I suspect that will be the #1 answer....

 

[mom2rtk]

View attachment 628908

Oh geez. Disney already broke WDW. Let's hope they don't break Universal as well.

 

[MrBellatrixLestrange]

I suspect that will be the #1 answer....

The correct answer often is…

 

[disneyseniors]

Wasn't it their own AP holders? Not sure that's a true survey pool for all Disney Genie users.

I know for a fact that "it wasn't just for AP holders". I am definitely not their target due to our ages and living out of state. But I have done many surveys for Universal. So that is not true. It is not "fixed for AP's only, LOL.
I like their surveys because they have all the answers you could think of to choose from, even if it makes them look bad in some way. Disney's surveys don't seem to allow you to answer in a negative way; they only have leading answers to pick from that shows them in a good light.
BTW, you sign a confidentiality form before taking the surveys, and are not supposed to divulge any of it. I take that seriously.

 

[ofcabbagesandkings]

I would honestly rather Universal raise their room rates or ticket prices than change to the Genie+ system. It's terrible, and the one thing I'm looking forward to for our upcoming Universal trip is the included Express pass with our room and not having to be at the mercy of an app all day, just being able to enter Express lines when we feel like it. Even if Universal's Express lines are sometimes longer, it's better to at least be able to choose for yourself rather than having the app make the choice of when you can ride, and having to be on your phone all day. If this trip goes well our future theme park vacation dollars will all go to Universal. If they change to a Genie+ like system, ugh. Maybe we'll be done with theme parks for good.

 

[roctavia]

I'm sure they are liking all of the responses that make Genie + sound crappy and unpopular (which I think it is both of those things) I also think WDW and Universal are just so different that while express pass works great there, something similar wouldn't work well at disney due to just too many people coming to disney/the size of the resorts etc. compared to Universal and something like Genie+ wouldn't be overly useful for people at universal.... But they are probably looking at ways to better advertise their express pass and why it's better than what Disney offers.

 

[MrBellatrixLestrange]

I'm sure they are liking all of the responses that make Genie + sound crappy and unpopular (which I think it is both of those things) I also think WDW and Universal are just so different that while express pass works great there, something similar wouldn't work well at disney due to just too many people coming to disney/the size of the resorts etc. compared to Universal and something like Genie+ wouldn't be overly useful for people at universal.... But they are probably looking at ways to better advertise their express pass and why it's better than what Disney offers.

Yeah, I get the sense they probably feel like they're making some inroads and aren't looking to change things up dramatically (at least that's my hope). It may be, however, that when Epic Universe opens their calculations may change so they're looking at options that might mean the end of the Express Pass. I also prefer their current approach but realize everything eventually changes.

 

[20KLeagues]

I'm sure they are liking all of the responses that make Genie + sound crappy and unpopular (which I think it is both of those things) I also think WDW and Universal are just so different that while express pass works great there, something similar wouldn't work well at disney due to just too many people coming to disney/the size of the resorts etc. compared to Universal and something like Genie+ wouldn't be overly useful for people at universal.... But they are probably looking at ways to better advertise their express pass and why it's better than what Disney offers.

Disney needs an "ride any time" option........

 

[shawthorne44]

Disney needs an "ride any time" option........

Except at MK, they don't have the ride density to allow that. Disney world doesn't really have the ride density at the other three parks for any sort of skip-the-line option. Can you imagine having one of those at AK? You'd be bored silly in two hours.

Look at the three non-MK parks and count the number of Fast Pass Worthy attractions. Do the same at Universal. Universal's will be a bigger number and both parks can be treated as one for express pass purposes since it so quick to change parks, like Disney Land.

Although, even then, Disney World does have a ride anytime option, the VIP tours, but even then too many of those would break the parks.