Sydney2977
DIS Veteran
- Joined
- Aug 10, 2013
Been playing the event challenge sporadically the last few days but I'm off this weekend so hopefully I can complete! I'm on card 3.
It's probably locked out because your DD was under 13 when you joined via her account. I've heard that people have good luck emailing Jam City.I have my daughters account on my phone and we had to send Jam City our player ID. We can no longer play. I don’t understand why we would get locked out.
They are probably swamped with requests. I would give them some time.It would help if Jam City emailed back. I’ve emailed them twice already with zero response...other than the automated response.
They were super responsive for me - even followed up today to make sure I got their email with the fix. Weird.It would help if Jam City emailed back. I’ve emailed them twice already with zero response...other than the automated response.
Has any one seen any info for March's Challenges?
I would appreciate any help if possible.. I did an in app purchase for jewels but it didn’t immediately give me the credit. I have tried to go through the FAQ/Support link to email but keep getting an error when I try to submit the email. What else can I do?