Disney call center: work at home or from a location?

[OhioStateBuckeye]

I know this thread doesn't really belong here but I think if anyone knows the answer they're more likely to be lurking here than in the community board.

A month ago I was job searching online and I swear I saw a company that worked phone lines for Disney reservations and you could work from home. Of course I didn't write down the name and now the only thing I can find is the physical Disney reservation call center in Florida.

Are there work from home Disney phone reservation jobs? Or was I mistaken when I thought I found info about it?

 

[Alesia]

I know this thread doesn't really belong here but I think if anyone knows the answer they're more likely to be lurking here than in the community board.

A month ago I was job searching online and I swear I saw a company that worked phone lines for Disney reservations and you could work from home. Of course I didn't write down the name and now the only thing I can find is the physical Disney reservation call center in Florida.

Are there work from home Disney phone reservation jobs? Or was I mistaken when I thought I found info about it?

Yes, many of them work from home. It's not as easy as it sounds, though. The hours are not flexible, and your work area must be completely free of background noise (kids, pets, tv, etc.) The training is fairly expensive, too.

A lot of moms with small kids look for jobs they can do from home - this one is not a good choice.

 

[OhioStateBuckeye]

I'm not crazy about being lied too, but feeling entitled to the truth from a stranger on a message board (who prefers to stay anon) also seems like a bit much to me.

Yes, many of them work from home. It's not as easy as it sounds, though. The hours are not flexible, and your work area must be completely free of background noise (kids, pets, tv, etc.) The training is fairly expensive, too.

A lot of moms with small kids look for jobs they can do from home - this one is not a good choice.

Do you have a link to these jobs? I don't have kids and having a quiet environment is not an issue.

 

[Raya]

I worked for the Disney Call Center in 2000. My job went through Disney, I applied at main casting by what is now Disney Springs. I had a 2 week onsite training class, and then had to work on site for 6 months before I would be considered for work from home. Of course that was 16 years ago.... I'd still start with Disney Casting though.

 

[Halloweenqueen]

Companies, such as Disney, ask for confidentiality from their work from home workers. Best to google, work from home...Disney for more information.

 

[LovesTimone]

I was trying to book a room only ressie and got a reservation cast member who worked from home, it was not quite I could hear her dog barking and she was talking to child. I ended up not booking because all I could think was that my CC number would be just lying around in someone else's home. While I am sure everything was on the up and up and the cast member was very nice. I just felt uncomfortable with the situation.

 

[dclpluto]

A guy I work with in south jersey his wife works from home taking dining reservations at Disney.

 

[aaarcher86]

Arise.com offers a bunch of work from home call center positions. Some are Disney.

I will say that I agree with a pp. Not only is it fairly expensive, there are a TON of guidelines. There's a heavy turnaround because of it.

 

[Alesia]

Do you have a link to these jobs? I don't have kids and having a quiet environment is not an issue.

I think you can find them at arise.com

I worked for the Disney Call Center in 2000. My job went through Disney, I applied at main casting by what is now Disney Springs. I had a 2 week onsite training class, and then had to work on site for 6 months before I would be considered for work from home. Of course that was 16 years ago.... I'd still start with Disney Casting though.

There is no longer any requirement to work in the parks. I don't think you can get work from home jobs through central casting.

I was trying to book a room only ressie and got a reservation cast member who worked from home, it was not quite I could hear her dog barking and she was talking to child. I ended up not booking because all I could think was that my CC number would be just lying around in someone else's home. While I am sure everything was on the up and up and the cast member was very nice. I just felt uncomfortable with the situation.

If the call was being monitored, she's out of a job.

Dealing with someone who is working at home is no less safe than dealing with someone working in a call center. They both take your info and put it right into the computer.

 

[OhioStateBuckeye]

Thanks everyone! I'm going to look into it.

 

[SgtTibbs]

The training is fairly expensive, too.
.

Whoa! "Fairly Expensive"? Red flag.

 

[Alesia]

Thanks everyone! I'm going to look into it.

One thing you need to remember when you're making your decision is that there is no flexibility in scheduling. Period. You will be assigned shifts (anytime between 6:30 am and 11:00 pm, eastern time,) and you will work them. No negotiation. That (along with the expensive training) was the deal breaker for me.

 

[Saimaeve]

there are a lot of remote positions available that do not require expensive trainings. I would search for something else. I had a friend that did it, it was pretty horrendous.

Also, it's not any more dangerous to give your info to someone that works from home than it is an office setting. Information is entered into a computer the same way.

 

[OhioStateBuckeye]

there are a lot of remote positions available that do not require expensive trainings. I would search for something else. I had a friend that did it, it was pretty horrendous.

Also, it's not any more dangerous to give your info to someone that works from home than it is an office setting. Information is entered into a computer the same way.

Remote positions with Disney or just with other companies in general?

 

[Saimaeve]

Remote positions with Disney or just with other companies in general?

In general. Many professional industries are moving away from the standard office setting and embracing remote work as a perk for their employees.

 

[aaarcher86]

Whoa! "Fairly Expensive"? Red flag.

Normally for a work at home position, I'd agree with you. However, Arise.com is completely legitimate and has been around long enough to eliminate it from the scam pool.

They just require people pay for their own training - I don't know if it's because everyone is an IC and they do it to keep them from being employees or because the turnover is high and the output would be high.

 

[Alesia]

Normally for a work at home position, I'd agree with you. However, Arise.com is completely legitimate and has been around long enough to eliminate it from the scam pool.

They just require people pay for their own training - I don't know if it's because everyone is an IC and they do it to keep them from being employees or because the turnover is high and the output would be high.

It's because they are independent contractors. The high turnover rate probably encourages them to hire ICs though.

 

[DIS_MERI]

According to their facebook page, the CSP101 training (which normally costs $5-99) is currently free....

 

[aaarcher86]

According to their facebook page, the CSP101 training (which normally costs $5-99) is currently free....

That's just to get the ability to work via Arise. You still need to pay for an actual client training.

 

[Minnesota!]

I had a few of the same experiences as a PP. I still booked with them, but the background noises were super distracting.