Disability Accomodation

[SteveMouse]

Rollators are a lot lighter than wheelchairs- the biggest difference is that one does not usually sit in a rollator while it moves.
See http://www.cvs.com/shop/home-health...upport-8-casters-with-loop-locks-skuid-792519 for an example.

 

[Mrsjvb]

I understand the FP and regular queues can be quite long and longer than I can tolerate being ambulatory. But I resent the fact that Disney expects me to spend $40/day for 8 days for an ECV because they'd rather make a profit on me than easily accomodate my injury from an accident. I'd be more than happy to ADD 15 minutes to my return time over stand by if I just DID NOT have to STAND the entire time.

nobody is forcing you to rent at Disney prices. plenty of off site companies at better prices which are also able to be taken out of the parks and onto transportation and NO BODY wants to stand the entire time they are in line.

 

[TheRustyScupper]

I'd don't require that level of accomodation, just periodic relief from the spinal compression and NOT have to stand in line in the queue.

1) MANY people do not want to stand in line.
2) But, that is the nature of a Theme Park or an Amusement Park.
3) Your back issues would dictate an ECV as a resolution, and Disney would recommend such.
4) Unless you got a REALLY, REALLY nice CM, you would not be eligible for a DAS, as your problem is mobility.
5) One of the reasons for the change from GAC to DAS was mobility issues. (The other was program abuse.)

NOTE: AS for cost, Disney does charge $50 (plus a deposit for guests) on ECV rentals, But, off-site vendors are considerably cheaper and they deliver to you resort, park, or rental house. Rentals are usually in the $28-$40 per day range, based upon number of days and the size and weight-capacity of the scooter.

 

[ttintagel]

Pushing an emty wheelchair sounds like it will work well for you. Also, if you're able to sit on a railing or on the floor, you can do that in the queue if it's not moving (if it IS moving, then not being able to stand still isn't an issue and won't be affecting your back). The times I've been there when my arthritis is flared up but I've decided not to use an ECV, I've also found it helpful to take the opportunity to do back and leg stretches whenever the line stops.

I never thought I was the type of person to wear glasses until I needed them to see clearly.

 

[I Love Pluto]

Cor - a rollator is a small cart that you push for balance or for injury so that you do not fall. It has a seat for those times that you need one. It accomplishes exactly what pushing a wheelchair does - but it is smaller and lighter.

Good luck to you! Enjoy your vacation!

 

[CommaHolly]

I hate to see people refusing ECVs out of hand,,,,,,although I completely understand the embarrassment of using one, the feeling of being conspicuous, etc. I have bone on bone arthritis in both knees and in my hips and standing for more than 10 minutes or walking the whole of Disney is just impossible for me,,,,,,,,I fought an ECV for the last couple years, and ended up doing so much less and enjoying it so much less. This year (since we live here in Central Florida) I bought my own ECV, reluctantly and with great trepidation, and I could not be happier!!!! I can stay all day without pain,,,,,the days that FOLLOW my visits to the parks are pain free. I roll right into most queues without a worry,,,,,or I park nearby and wait if the line Is short. I can not even EXPRESS how much MORE I get to see and do. It's liberating, rather than limiting, which is what I feared it would be.

 

[Cinderella's Slipper 2015]

My husband and I are leaving for a 8 night Disney vacation in 2 weeks. I was in a car accident 3 weeks ago and have a fracture in my L1 vertebrae. Standing continuously for 30 minutes or more is painful, but as long as I can sit and rest periodically within that time frame I'm able to function relatively normally. We are in our 60's and this is our first visit in 15 years and were already planning on taking on the park very slowly, but now I guess it will have to be at an even slower pace.

If would like to request a Disability Access Accomodation to receive a ride return time so that I can sit during the time I'd normally have to stand in the ride stand by queue. Does anyone think Guest Services will allow this accomodation or do you think they will tell me to get a wheel chair or ECV, neither of which I am interested in doing. Thanks!!!!

Yes. Disney will accommodate you with a DAS. At first the CM may tell you that it's a mobility issue and you can get an ECV. Tell them that an ECV will not help the situation as you are mobile but due to injury you cannot stand in a line that is longer than 30 minutes and an ECV will only make the situation worse. I have mechanical issues with my lower back in the sense that it will lock and I will be unable to move and be in extreme pain if I am forced to wait in a line that exceeds 30 minutes and putting me in an ECV only makes the situation worse as sitting for extended periods of time causes the same issues. I just explain this to the CMs at Guest Relations and am issues a DAS pass.

 

[wilkeliza]

Yes. Disney will accommodate you with a DAS. At first the CM may tell you that it's a mobility issue and you can get an ECV. Tell them that an ECV will not help the situation as you are mobile but due to injury you cannot stand in a line that is longer than 30 minutes and an ECV will only make the situation worse. I have mechanical issues with my lower back in the sense that it will lock and I will be unable to move and be in extreme pain if I am forced to wait in a line that exceeds 30 minutes and putting me in an ECV only makes the situation worse as sitting for extended periods of time causes the same issues. I just explain this to the CMs at Guest Relations and am issues a DAS pass.

That is actually not common and it seems you just got a very friendly CM. If sitting makes the situation worse then what exactly do you do if you have to stand for more than 30 minutes? An ECV is not the only option and as others have posted you can rent a wheelchair and push it when not using it. That is the accommodation it seems you should have been offered. The issue with a DAS where a place to sit is needed is that Disney can not guarantee you a place to sit unless you have a wheelchair or ECV. During busy times quick service locations are for paying customers only and waits for the food can but 30 minutes or longer and they can't just kick people off benches or rocking chairs because you need one. I would not be surprised if the next time you go on a trip to Disney you are informed you are no longer eligible for the DAS.

 

[Aladora]

Yes. Disney will accommodate you with a DAS. At first the CM may tell you that it's a mobility issue and you can get an ECV. Tell them that an ECV will not help the situation as you are mobile but due to injury you cannot stand in a line that is longer than 30 minutes and an ECV will only make the situation worse. I have mechanical issues with my lower back in the sense that it will lock and I will be unable to move and be in extreme pain if I am forced to wait in a line that exceeds 30 minutes and putting me in an ECV only makes the situation worse as sitting for extended periods of time causes the same issues. I just explain this to the CMs at Guest Relations and am issues a DAS pass.

I'm not sure how an ECV will make the situation worse for the OP...also, the only person who can say for sure whether or not the OP will get a DAS is the CM that they speak to when they get to the park. Making blanket statements like this will only serve to frustrate people if they do not have the same response from GR as you did.

 

[gap2368]

As other have said the only person that can say for sure is the CM at GR and if everyone did what you did then we are back to the old GAC I do hope that your next trip the cm see that you can Easley get a wheel chair push it and sit when needed not to be ride to you but some people have a disability that the DAS is the only accommodation for I would love to go to Disney and be like any other guest and not have to worry about all my disability one has put me in the ER for over 5 hours and if I did not get help when I did I would have died. Also I do not think you should help other people to lie about things that is just not right

 

[lanejudy]

Yes. Disney will accommodate you with a DAS.

Only CMs at Guest Relations in the park at the time a DAS is request can determine for certain what qualifies for a DAS. I agree with others who indicate your experience does not seem to fit the norm reported here. Disney's standard response for mobility or stamina issues is to utilize a mobility device. Using one does not mean the guest must remain seated at all times, as has been pointed out previously in this thread; there are creative ways to use a mobility device that allows a person freedom of movement as well as guaranteeing a seat when needed. That is truly the only way one can be certain of having a place to sit periodically.

 

[ttintagel]

Well, all I can say is, nobody can stop you from asking, but I hate to think of you going down there counting on it without another plan in place.

 

[MakiraMarlena]

It isn't going to be about what you prefer, it's about what you need, and the needs of a person with mobility issues can be reasonably met by the use of a mobility device. As noted, you can always use the wheelchair as a place to sit when needed. It's not always easy to find a place to sit when you need one right away.

 

[Cinderella's Slipper 2015]

Only CMs at Guest Relations in the park at the time a DAS is request can determine for certain what qualifies for a DAS. I agree with others who indicate your experience does not seem to fit the norm reported here. Disney's standard response for mobility or stamina issues is to utilize a mobility device. Using one does not mean the guest must remain seated at all times, as has been pointed out previously in this thread; there are creative ways to use a mobility device that allows a person freedom of movement as well as guaranteeing a seat when needed. That is truly the only way one can be certain of having a place to sit periodically.

As per the DAS information "DAS is intended for Guests whose disability prevents them from waiting in a conventional queue environment." As someone with mechanical back issues I fit this definition. A wheelchair or ECV puts me in a position where I am sitting for long periods of time, especially if I'm waiting in a queue that is in excess of 30 minutes. This makes it impossible for me to move or walk as my back locks and I end up in extreme pain in my lower back and legs. The same happens if I am standing in the same queue for the same amount of time, again severe pain and the inability to walk properly or move without restrictions. Offering me a mobility aid is a waste of time as it only makes things worse. I am much better with the ability to get a return time and walk around freely until my return window opens up. Once this gets explained to the CMs at Guest Relations, they have no problems issuing me a pass. This is one of the 'hidden' disabilities that the pass is designed to assist with.

 

[gap2368]

As per the DAS information "DAS is intended for Guests whose disability prevents them from waiting in a conventional queue environment." As someone with mechanical back issues I fit this definition. A wheelchair or ECV puts me in a position where I am sitting for long periods of time, especially if I'm waiting in a queue that is in excess of 30 minutes. This makes it impossible for me to move or walk as my back locks and I end up in extreme pain in my lower back and legs. The same happens if I am standing in the same queue for the same amount of time, again severe pain and the inability to walk properly or move without restrictions. Offering me a mobility aid is a waste of time as it only makes things worse. I am much better with the ability to get a return time and walk around freely until my return window opens up. Once this gets explained to the CMs at Guest Relations, they have no problems issuing me a pass. This is one of the 'hidden' disabilities that the pass is designed to assist with.

ok so let me get this straight you can not stand for more then 30 or so minutes but you can not sit for more then 30 or so minutes you can walk fine. so another accommodation that you could use besides the DAS is a wheel chair you can push it and when you hit your time you can sit and then when you hit your sitting time you can push it right. Not to be rude to you but I think you are abusing the DAS system I think there are other ways to acomidate your disability that you do not want to do. there are things that I have to do because of my disability do you know how hot it is to have the noise canceling headphone on or the things you use to protect your ears from loud noises it is like walking around a sunna with ear muffs on but that is what I have to do I so with a wheel chair or ECV would accommodate my disability and I wish you would not tell people to lie as it hurts others who need the accommodation

 

[Cinderella's Slipper 2015]

ok so let me get this straight you can not stand for more then 30 or so minutes but you can not sit for more then 30 or so minutes you can walk fine. so another accommodation that you could use besides the DAS is a wheel chair you can push it and when you hit your time you can sit and then when you hit your sitting time you can push it right. Not to be rude to you but I think you are abusing the DAS system I think there are other ways to acomidate your disability that you do not want to do. there are things that I have to do because of my disability do you know how hot it is to have the noise canceling headphone on or the things you use to protect your ears from loud noises it is like walking around a sunna with ear muffs on but that is what I have to do I so with a wheel chair or ECV would accommodate my disability and I wish you would not tell people to lie as it hurts others who need the accommodation

Think what you want, I don't care because I know for a fact that I'm not abusing the DAS system. Again, a wheelchair will not help because I would still be either sitting or standing stationary in a long line, which means I CANNOT move by the time I get to the front of the line. Wearing noise cancelling headphones is not the same as having debilitating pain radiating through you lower spine and down into your feet thanks to either sitting or standing in one spot for extended periods of time. I have spoke with my doctor and numerous cast members and I am not abusing the system. The cast members could still refuse me the DAS if they so choose even after my explanation, but they do not. Therefore, I am not abusing the system. Again, think what you want but the DAS is for any hidden disability that can not be aided by a wheelchair or ECV. A degenerative spine is just that. Whether you accept that or not, that's not my issue or my concern.

 

[OurBigTrip]

ok so let me get this straight you can not stand for more then 30 or so minutes but you can not sit for more then 30 or so minutes you can walk fine. so another accommodation that you could use besides the DAS is a wheel chair you can push it and when you hit your time you can sit and then when you hit your sitting time you can push it right. Not to be rude to you but I think you are abusing the DAS system I think there are other ways to acomidate your disability that you do not want to do. there are things that I have to do because of my disability do you know how hot it is to have the noise canceling headphone on or the things you use to protect your ears from loud noises it is like walking around a sunna with ear muffs on but that is what I have to do I so with a wheel chair or ECV would accommodate my disability and I wish you would not tell people to lie as it hurts others who need the accommodation

Exactly right. This isn't something for which a DAS should be issued, IMO.

 

[wilkeliza]

Think what you want, I don't care because I know for a fact that I'm not abusing the DAS system. Again, a wheelchair will not help because I would still be either sitting or standing stationary in a long line, which means I CANNOT move by the time I get to the front of the line. Wearing noise cancelling headphones is not the same as having debilitating pain radiating through you lower spine and down into your feet thanks to either sitting or standing in one spot for extended periods of time. I have spoke with my doctor and numerous cast members and I am not abusing the system. The cast members could still refuse me the DAS if they so choose even after my explanation, but they do not. Therefore, I am not abusing the system. Again, think what you want but the DAS is for any hidden disability that can not be aided by a wheelchair or ECV. A degenerative spine is just that. Whether you accept that or not, that's not my issue or my concern.

Just wondering what do you do if the FP line is longer than 30 minutes? I've just never experience any line that is at a standstill for 30 minutes long and I think that is where others are also having the issue understanding your need.

 

[gap2368]

Just wondering what do you do if the FP line is longer than 30 minutes? I've just never experience any line that is at a standstill for 30 minutes long and I think that is where others are also having the issue understanding your need.

I have a problem with the person coming on here and telling others how have found a way to be accommodated with out the DAS that will work for them ( no it is not the first chose) and telling them how to lie and what to say to get a DAS that is what I have a problem with let a lone them doing it. if this is something they truly believe is there only way to do disney then I would not be telling people how to lie since that is one of the main resin why they got ride of the GAC since it was being over used so the person is just giving disney a resin to change the DAS might not be as big of a change but still.

 

[Aladora]

Think what you want, I don't care because I know for a fact that I'm not abusing the DAS system. Again, a wheelchair will not help because I would still be either sitting or standing stationary in a long line, which means I CANNOT move by the time I get to the front of the line. Wearing noise cancelling headphones is not the same as having debilitating pain radiating through you lower spine and down into your feet thanks to either sitting or standing in one spot for extended periods of time. I have spoke with my doctor and numerous cast members and I am not abusing the system. The cast members could still refuse me the DAS if they so choose even after my explanation, but they do not. Therefore, I am not abusing the system. Again, think what you want but the DAS is for any hidden disability that can not be aided by a wheelchair or ECV. A degenerative spine is just that. Whether you accept that or not, that's not my issue or my concern.

What would you do while you are waiting for your return time if not sit for part of the time, stand for part of the time and probably walk for part of the time? A wheelchair allows you to either sit or stand or walk while pushing the chair.