We had a fine first trip that lived up to expectations - but I'd allowed my expectations to be moderated. The room was nice - but a BWV room (or any room other than OKW) the living area is kind of tight, but I did expect that. The decor is rather plain - I understand at one point they had things like silk plants, but those "walked away" and were not replaced.
The Master Bedroom was wow! Plenty of room and very nice.
We had a couple of gotchas - getting the stove to work (the burners were unplugged. Getting the DVD player to work. Things that could probably be easily solved with a "room manual." i.e. before you call maintenance on the stove, check to make sure the burners are plugged in. It was a little disappointing not to find a room manual. Maintenance answered our questions promptly - and we had them in the room once for something (can't remember what) promptly - however, wow! would have never involved needing to call them.
The room was clean and well maintained, but slightly worn. The master bed had too much of an indent in it for my husband - but we went through three matresses in seven years - he is a picky guy with matresses (we now have a sleep number bed - that seems to be working better). The hideabed was functional for the kids - but I wouldn't want to spend a night there. But my expectation was "hideabed" - so it met expectations. Some people have posted here things that could have raised my expectations of the hideabed - if I'd have "bought" that, I'd let adults sleep there. As it stands (these are the old beds I'm talking about - I have high hopes that the new beds will be better), I think they are fine for children, but I wouldn't expect my mother in law to spend a week on it.
My biggest disappointment may have been with the BW View. It was nice, but I guess I'd expected more beauty and less noise. After all the fuss over that view, I can't really understand it. Nice, yes. Worth yelling at a desk clerk or getting to the resort at six in the morning (as was happening before it became at guarenteed room) - don't get it.
We'd taken my mother in law and her sister - they certainly were wow'd by the room. But then we took them to the GF for dinner - and they gave us a good natured hard time for being so "cheap."
I knew the room wouldn't get cleaned during our stay - which was fine. I did pull out the vaccuum once, but the room stayed pretty clean and making up beds wasn't a big deal. I think I've come down on the side of "housekeeping is more bother than its worth"
I certainly feel we got a great value - I'm not complaining. But I would recommend moderating your expectations.
