We made a reservation using our developer points on November 7. At that time, the CM said that she couldn't give me a reservation number - that she had to send the information through to the "incentive team," and that they were the ones who would generate a reservation number and send me the confirmation. Well, that was three weeks ago. Should I be worried yet? I hesitate to call MS - because it seems like anything that has to do with developer points they are oblivious to.