DEBATE: Destination: Disney! News

[WDSearcher]

Originally posted by Bob O
WDSearcher, AV pointed out one and disney also used the birthday of their founder as a marketing campaign to induce visits to the park in wdw while doing little to honor him at all in the park he created DL. With eisner in charge i believe he will do anything possible to increase revenue, even profiting from a disaster if he can get away with it without to much pr damage.
In reagrds to the new shuttle disaster their already are reports that some"sick"people are trying to sell recovered items on ebay already!!! In regards to Signs it was the decision when to put the dvd on sale and i havent seen any reports of how many they sold.(i did buy one though, great movie!!)

Oh please ... if we're going to say that Disney profited from "Pearl Harbor" (which, as AV stated, they didn't, although they did attempt to), then by rights you should have been decrying this effort by Disney since 1943 (under Walt's watch, mind you), when they released "Victory Through Air Power." My gosh ... the man was attempting to profit off of a national tragedy. But you weren't really thinking of WWII when you made your observation, were you?

Be angry at the people on eBay offering fake shuttle debris and upselling Columbia patches for ten times the price NASA will sell them for. But to imply that Eisner is looking for ways to fill the till by profiting off Columbia is just mean-spirited and uncalled for. Dislike the guy, if you want to. But at least base that on stuff he's done. Don't start making stuff up.

FYI -- Signs was #1 in DVD sales for it's first three weeks out the gate, clearly dominating the sales charts it's debut week. Of course, we'll never know how well it would have done before Christmas ....

 

[PKS44]

Originally posted by DisneyKidds
Ah, don't get your panties in a bunch fellas. Just having a bit of fun and yes, I am aware of what you guys long for (because - as the Baron so wholeheartedly in CAPS agrees, I "GET IT:!!! ) but it is just that there is a snowballs chance you'll get the whole enchilada you hunger for and 3/4 of the enchalada isn't going to cut it for you.

Comments like this make me wonder if Mr Kidds does "GET IT!" It is not that we want Disney to give us the whole enchilada and that they get nothing...if Disney would go back to doing things the way they used to-both Disney and we in Car #3 will benefit greatly. The weakness that Disney has suffered lately is largely of their own making. They are not alone. Many businesses have become fearful of investing in the future- but the formula for long-term success in any business has not changes since Walt died. Sitting on your laurels, exploiting not protecting your brand identity..these are short term pops to the bottom line that leave long-term holes in your business future.

Apropos of this thread, the Destination Disney idea is not a bad one IF it meets a need that the paying public has - the market will determine if it does. The PDA devices sounds like a great new integraton of service and technology and entertainment. I should thing that car #3 applauds that sort of innovation and investment in the future.

 

[DisneyKidds]

Comments like this make me wonder if Mr Kidds does "GET IT!" It is not that we want Disney to give us the whole enchilada and that they get nothing...if Disney would go back to doing things the way they used to-both Disney and we in Car #3 will benefit greatly.

I get what you are saying, and know full well how everyone would benefit from Disney getting back to it's roots. I also know that everyone, even those with a fingertip grip on the bumper of car #3, would benefit from a shift back to the old philosophy. My point is that I really don't see that happening, not completely. Sad, but true. But I also don't think that rings the death bell for Disney. In the end, the current Disney (trademark logo and all) will do a thing or two here or there that will keep even the staunchest car #3 critics happy, they may do a lot of individual things to make you happy, but will Disney ever be able to get back to the roots that made Disney what it is, and move a lot of folks from car #3 to car #2, standing to applaud the direction of the company? I am skeptical of that. That doesn't mean trends won't reverse and that Disney won't add more new and exciting things in the future, showing glimpses of the old philosophy. However, I know there are some around here who won't be happy until they board Splash Mountan at 12:10 am (meaning they got on line at 11:59:59) on a non-holiday weekday in the summer. You see, I honestly believe that, even if the MK closed at 11:00 every night, there are many who would say - yes, that's good, but management hasn't done enough.

 

[DVC-Landbaron]

I also know that everyone, even those with a fingertip grip on the bumper of car #3, would benefit from a shift back to the old philosophy. My point is that I really don't see that happening, not completely. Sad, but true. But I also don't think that rings the death bell for Disney.

And herein lies the difference between you and me when we are discussing things Disney. You see, IF Disney does not return to the quality, care and customer satisfaction (and I’m talking about EXCEEDING EXPECTATIONS) then they become an ordinary company. No worse than Universal, but certainly no better. Profit margins adhered to. Economy driven hours. Profit centers. Thinking in terms of ‘good enough’ instead of “WOW!!!” And Disney, as we know it, ceases to exist. Period. The proverbial ‘death bell’ for sure.

Oh yeah, there will still be a place called Disney World, movies will be made by the company and surely (if anything in life is SURE this is) they will be selling plush items under the Disney® trademark. But they will have morphed into something different. Something UN-Disney. They will be a typical company.

Heck, Mr. Kidds, look around. Look at the decisions made. Look at the WAY these decisions are made. Look at the lack of creativity. Just look at how things are run today. To me they are a typical company. The only difference is the ridiculous amount of left over wonderment and magic that Walt breathed into the company in the first place. Without that, I assure you, I wouldn’t be here. And I really don’t think you would be either.

But it isn’t hard to ‘GET IT’. Part of that ‘old philosophy’ is really simple. It’s what AV always talks about. Disney has become a company driven by a power point presentation in some sterile board room made of members who are concerned with making money only; instead of a company driven by the absolute NEED and instinct to create!! THAT is what they need to get away from.

So they do NOT have to change hours. They do NOT have to build an E-ticket every other year. They do NOT have to hit with every film. They just have to create WITHOUT squeezing every penny from every ‘profit center’ suggested by the latest survey!!

And that, Mr. Kidds, would make me wonderfully happy!!!!

 

[Testtrack321]

DVC, while I agree that if Disney dosn't return to the standards it left, it would fail, but I have neither seen nor personaly been effected by these so called 'changes'.

I'll get to that in a moment. But I think you took the quote from DisneyKidds out of context. What she/he means is that Disney can't go back to acting and being like a small corner animation studio. It has allready ventrued into the unknown of theme parks, tv, and other such things while other companies have stayed away in droves. I don't think that the quote ment quality, guest satisfaction, and a continous spirit to improve, but when Disney only had a few dark rides and carousel. When they released an animated movie every 3-4 years.

Disney (c) and Disney quality can coexhist, as long as the leader in charge is willing to go with it (and thus lies the problem)

As for the changes, most have been directly influenced by guest behavor. Look at the Living Seas. It's an awsome place filled with more than anyone can do, but the average attention span, rather than the wallets of Burbank, of guests have gotten to it. Ditto for the bigger version of Space. And then lets not forget the customer service desk. While they would hand out free passes and such, if you read the Jim Hill story, well, you can see why even Walt would have to pull the pug (somewhat).

 

[Another Voice]

“I have neither seen nor personally been effected by these so called 'changes'.”

You know, I was at the grand opening of ‘The Living Seas’ and visited it about once a month after it opened for several years. I remember the lines that stretched out of the building. I remember the live diver demonstrations in the middle of Seabase. I remember the dolphins swimming freely in the main tank. I remember the divers in there working with them. I remember the staff at the tidal pool tanks to explain the sea creatures to the children, and to tell them that star fish wouldn’t bite. I remember having to make reservations well in advance for the restaurant, an adult place that served excellent seafood in a subtle room with the strains of Handel playing in the background.

Now my last experience. The crowds were gone. The pavilion opened an hour late with no explanation given. The lines were gone. We were shouted at (the microphone cut out during the preshow) that we could bypass the film (that hasn’t been updated in over a decade) and go directly on in. We shuffled into the Hydrolaters where the single cast member was shouting to keep control because no one was assisting the guests. We walked past the broken down Seacabs and through a side door – into a shop. That was the last cast member I saw in the pavilion. I saw a single dolphin in the back area (because I know where to look). A third of the tank was caged off with a rusting metal grate. There were fewer fish than I ever remember seeing. The tide pool areas were empty. The other exhibits hadn’t change since the very opening day. A Coke was spilled near the non-working escalator. In the twenty minutes after I noticed it, it sat there untended. Later I sat in the garish tiled restaurant listening to an endless loop of two minutes of ‘Mermaid’ song track on scratchy speakers while looking at a frozen fish fillet.

Blaming the guests for their disinterest the place is insulting. The guests respond to the quality of the product they are given. Disney seems no longer interested in presentation a quality show; the audience is simply paying as much attention as the weak effort deserves. If these changes haven’t affected you then I truly feel sorry for all that you missed.

And if a movie every four years gives me ‘The Little Mermaid’ and ‘Beauty and the Beast’ I will gladly take that over an annual heaping of ‘The Jungle Book 2’ and ‘102 Dalmatians 4’.

 

[DVC-Landbaron]

WOW!!! Just the first sentence and I can see I will have to quote it twice!!!

Well, let’s get to it!!

DVC, while I agree that if Disney doesn’t return to the standards it left, it would fail, but I have neither seen nor personally been effected by these so called 'changes'.

But it won’t ‘fail’! That’s just the trouble. It will succeed. To a certain extent, at least. And it will survive. At least as well as Universal and Six Flags. To me that’s worse, much worse than failing!

OK, second time for the same quote!

DVC, while I agree that if Disney doesn’t return to the standards it left, it would fail, but I have neither seen nor personally been effected by these so called 'changes'.

But you have been affected! You’ve been affected by the exorbitant prices, the caste system, the ‘extra’ lines due to shorter hours, the increased marketing, the constant pushing of plush, the serious lack of creativity, the serious lack of risk taking, the push for the almighty dollar, the changing of Main Street, the over building of hotels, concept of ‘profit centers’, the reduction of Traditions, the 10% cost reduction/10% profit increase mandates, construction worker in full sight during the day(!), deferred/delayed maintenance, etc, etc, etc!!! (Just off the top of my head and mainly intangible if not downright esoteric! I’m sure there are THOUSANDS more if we really tried!)

What you have chosen to do is ignore them. Or at best, not let them bother you. But they are there just the same, whether you acknowledge them or not. It’s the stuff we keep talking about right here on our favorite board!! You can’t seriously say that NONE of things we’ve all written volumes about have not affected you at all!!!?? Really!?!?!

But I think you took the quote from DisneyKidds out of context. What she/he means is that Disney can't go back to acting and being like a small corner animation studio.

Nope!! Of course, I’ll let Mr. Kidds answer for himself, but I don’t think that’s what he meant at all. He meant – PHILOSOPHY! And especially how that philosophy is applied to the theme parks, particularly WDW. You know: Disney ® vs. Walt’s Disney. The stuff dreams are made of! *

Disney (c) and Disney quality can coexist, as long as the leader in charge is willing to go with it (and thus lies the problem)

Again I don’t like being overly contrary but, NOPE!! You see, Disney® is solely and exclusively concerned with creating wealth. Walt’s Disney is solely and exclusively concerned with creating! Period! The money comes from this creation. A simple truism that Walt understood to the very core of his soul. And something which still eludes Ei$ner!

As for the changes, most have been directly influenced by guest behavior. Look at the Living Seas.

To a certain extent I agree. BUT!!! But, that is where true creativity comes in. They have to make us want, no NEED to explore the place. Unfortunately they have not fulfilled their mission. And of course, as usual, they blame the mindless, stupid, public. How typical!








* obscure movie reference.

 

[DVC-Landbaron]

I just noticed that the wise man from the West - our very own AV - posted as I was composing.

BRAVO!!!

And thank you for articulating EXACTLY what I feel!!!!

 

[raidermatt]

DK says:

But I also don't think that rings the death bell for Disney.

Lord Baron responds:

IF Disney does not return to the quality, care and customer satisfaction (and I’m talking about EXCEEDING EXPECTATIONS) then they become an ordinary company. No worse than Universal, but certainly no better. Profit margins adhered to. Economy driven hours. Profit centers. Thinking in terms of ‘good enough’ instead of “WOW!!!” And Disney, as we know it, ceases to exist. Period. The proverbial ‘death bell’ for sure.

Raidermatt taps cane on table in approval.

You see, I honestly believe that, even if the MK closed at 11:00 every night, there are many who would say - yes, that's good, but management hasn't done enough.

And if someone considers the Standard to be 12:00, what else could they logically say? I guess they could add a "Management has made some progress, but...." to the beginning of the statement, just to make sure the warm and fuzzies are happy. But it still boils down to "Management has not done enough".

Still, when they go to 11:00 every night, we can test your theory...

Look at the Living Seas. It's an awsome place filled with more than anyone can do,...

I think AV pretty much covered this one. I just want to add that if one really thinks The Living Seas is awesome, I suggest taking a trip out to California to The Monterey Bay Aquarium, as has been suggested in the past. They have several exhibits that just blow The Living Seas out of the water. So to speak...

 

[Testtrack321]

While I don't have time now to do direct quote and respond to each comment made, all, if not most, of the changes have not effected me.

That said, lets go on.

AV, I agree, Living Seas is going (and is already near the end) of the drain. My reference was the amount of people going now vs. then. From what I remember, Disney still had all the divers, fish, and CM's that they had when it had 2 hour long lines, but now no one was seen.

I hate Disney (*gasp*) for letting the LS rott. But guests voted. Despite long lines, Sea Cabs, dolphins and all, most went to the exit immediatly. Including back in '80's.

As for DVC, I do think both can exist. I agree that Disney (c) is out for money, I wish for a mutation of Walt's Disney and Di$ney (c). I hope someday there will be a company that will take risks and create to create, but it would be large and have lots of resources.

And matt, I've been to the San Fran aquarium, and yes, that's REALLY cool and awsome.

And as most of you can tell over the past 2 years, I can't spell well. So excuse the mistakes.

 

[lrodk]

I have split this thread into two parts. The first being Steve's informative post on the new photo opps coming to the parks(Thanks Steve), and the second being the debate component this thread was transformed into. Please keep your posts on topic and in their proper place.

PS: I deleted all of the nonsensical posts that had nothing to do with Disney or the original topic in the first place. Lets keep it clean from here out.

 

[DisneyKidds]

In somehwhat of an effort to stay on the original topic, I have to say that the reaction to the information that Steve posted regarding the new Destination: Disney! system is very indicative of the attitudes that beget much of the dissatisfaction people have with WDW.

Disney adds a new system that can add a new, fun, and interactive component to people's vacations. They can have access to info in a cutting edge way. They can have a picture taken that they can go back and view in their room. It sounds cool. It doesn't have to be about sucking money out of people's wallets. No one has to buy the darn picture, but how cool will it be to go back to your room at the end of the day, pull up a picture of yourself on the tv in your room, and laugh and reminisce about your day in the MK. Cutting edge technology, new fun, an enhancement to people's experience - and what is the reaction? They should have spent the money on something else . So long as that is the attitude many people will never be happy, plain and simple. I think the new system can be a great addition.

OK, on to the Baron first, who was busy last night....................

And herein lies the difference between you and me when we are discussing things Disney.

Here is the real difference, my friend. It appears that you do not think that Disney today exhibits quality, care and customer satisfaction (and I’m talking about EXCEEDING EXPECTATIONS) in what they do, including newer things and not just the fumes left from when Walt was alive. I do. While I may not be as much of a hard-*** as you , I am a pretty tough customer - and Disney exhibits that quality, care and customer satisfaction each and every trip I take, and always finds a way to exceed my expectations in some way. In a way I agree with TT - there can be some coexistence of a bit of old and new philosophy. However, ME is not the man to make that work.

Heck, Mr. Kidds, look around. Look at the decisions made.

I know. I do look around. I see it - each and every point you guys make. However, while philosophy has changed, I don't think Disney is quite as typical as you would make them out to be. Agreed, thay are not as atypical as they once were, and that is what I don't think they can get back to. I do believe they can align themselves more with the old philosophy, a quality, guest based focus which distinguishes them from everyone else, but I don't think they can completely, 100%, get back to the very same exact philosophy and operating mode that drove Walt. I'm not even sure that they should, or that it could even be done if they made that goal #1. I'm also not sure if anything less will make you happy.

So they do NOT have to change hours. They do NOT have to build an E-ticket every other year. They do NOT have to hit with every film. They just have to create WITHOUT squeezing every penny from every ‘profit center’ suggested by the latest survey!!

I really hope you believe that. However, I think I know you well enough to know that your statement creates an oxymoron. You see, in your view (correct me if I am wrong) they reduced hours in an attempt to squeeze a penny. They don't add new, cutting edge, classic E-ticket rides that can endear a new generation without making them puke in order to squeeze pennies. They don't hire the great story tellers, composers, and animators to create any great films in order to squeeze pennies. You see, if they stopped squeezing pennies there is no way you would not have an expectation that they do all the things you say they don't have to do.

Testtrack...................

What she/he means

For the record, that would be 'he' . In one respect you are right, as I don't know that Disney can go back to acting and being like a small corner animation studio, something that helped make Walt's philosophy so successful back in the day. However, that doesn't mean that Disney can't align itself with more of that old philosophy than they do today. You are right, the quote did not mean that Disney can't get back to...............

quality, guest satisfaction, and a continous spirit to improve.

Since I haven't said it in a while I'll say it in response to this.................

You see, Disney® is solely and exclusively concerned with creating wealth. Walt’s Disney is solely and exclusively concerned with creating! Period!

..................shades of gray, my friend, shades of gray.

And if someone considers the Standard to be 12:00.

Tell me this, was the MK open until midnight in 1971? Regardless, standards change. If they change for good reason and there are those who don't want to recognize that........well, you know what they say. You can keep all of the people happy some of the time, and some of the people happy all of the time, but you can't keep all of the people happy all of the time. Before you say it - no, even back in 1971 I assure you Disney didn't keep all of the people happy all of the time .

 

[PKS44]

Originally posted by DisneyKidds
Disney adds a new system that can add a new, fun, and interactive component to people's vacations. They can have access to info in a cutting edge way. They can have a picture taken that they can go back and view in their room. It sounds cool. It doesn't have to be about sucking money out of people's wallets. No one has to buy the darn picture, but how cool will it be to go back to your room at the end of the day, pull up a picture of yourself on the tv in your room, and laugh and reminisce about your day in the MK. Cutting edge technology, new fun, an enhancement to people's experience - and what is the reaction? They should have spent the money on something else . So long as that is the attitude many people will never be happy, plain and simple. I think the new system can be a great addition.

PKS44 wrote:

The PDA devices sounds like a great new integraton of service and technology and entertainment. I should think that car #3 applauds that sort of innovation and investment in the future.

Originally posted by DisneyKidds
You see, if they stopped squeezing pennies there is no way you would not have an expectaion that they do all the things you say they don't have to do.

Huh?



Paul

 

[DisneyKidds]

Sorry if you are confused Paul. Let's see if I can make things a little clearer.

First, I'm glad you think the new system is a good addition. Furthermore, you are correct that you should think that car #3 applauds it. However, if you have been following along, not all your car #3 bretheren feel that way. Perhaps you missed this little snippet from a car #3er who shall remain nameless...............

But I do have to throw in with those known as “some people”. The money would be better spent on thousands of “other” things that isn’t an automatic, bottom-line, sharp pencil guys type of instant profit center. But I guess I have to go back and study some Disney philosophy, because I evidently don’t “GET IT”!!!

That is what is unfortunate .

Second, the bit about squeezing pennies was for Baron. He says Disney doesn't need to extend hours, build a great ride every few years, or make great movies on a regular basis, they just have to stop squeezing pennies. I don't buy it . Let's look at hours. Baron obviously doesn't buy that there is any other reason for reduced hours other than to squeeze pennies. So if they stop squeezing pennies he would logically expect the hours would no longer be reduced (and would increase). It is really rather simple. If he didn't expect that the hours would increase once the penny pinching stopped it would mean he saw some other valid reason for the hours to be "less". Darned if I've ever heard him say that .

 

[Another Voice]

“Disney adds a new system that can add a new, fun, and interactive component to people's vacations.”

To sharpen the comment it should read “…interactive component to some people’s vacations.”

And that’s the issue. This feature will only be offered to those who buy Disney packages. And even then they will have to purchase the photo or be satisfied with the fleeting glance of the slide show on the hotel room TV. Fun, exciting, amusing? A little.

But it is not a benefit for all of the guests. It is not a benefit for the majority of guests. It is not a benefit that any guest can purchase if they wish. It is simply a marketing tool for Disney to sell their extremely profitable room/ticket packages. And the problem us bitter, ungrateful Car #3 people have: Disney is spending all its time and energies coming up with tiny little wallet grabbing strategies while ignoring the big stuff.

We get a few talking Mickey Mouse dolls telling someone to buy a churro – yet the park closes three hours earlier for everyone.

These minor “enhancements” to WDW do not make up for the serious cutbacks which have occurred over the last five years. It’s really that simple. You may not believe they’ve affected you – but millions and millions of people disagree with you. And based on the attendance numbers (which were dramatically falling well before 9/11), those millions and millions of people have decided to take their vacation dollars elsewhere. Unless you have $20 billion a year to spend and make WDW your private playground, this should worry you deeply.

The primary issue is how to get all those people back, and how to keep them coming. Cameras for the few, talking dolls and special luggage tags aren’t going to accomplish that goal; returning WDW to the standards and practices that made it popular in the first place will.

 

[Barb]

Well said, AV. You put into words exactly what I was thinking.

 

[DisneyKidds]

To sharpen the comment it should read “…interactive component to some people’s vacations.”

Fair enough. However, is this a tep forward in technology? Does is represent a new way to get information on, and interact with the parks? Is it something, that if it works well and becomes popular, could lead to a change in the way most guests experience the parks? You have to start somewhere, no?

accomplish that goal; returning WDW to the standards and practices that made it popular.

Perhaps this is but one small thing that shows that Disney is willing to try new and exciting things. If it is never used for anything other than selling a few overpriced packages you may be right in you displeasure. However, if it is an innovation that leads to further change, is that not the type of thinking that will be required to attain that all important goal? I'll take the 'one small step for man' for now, while you are looking for the 'one giant leap for mankind' all at once.

 

[raidermatt]

Fair enough. However, is this a tep forward in technology? Does is represent a new way to get information on, and interact with the parks? Is it something, that if it works well and becomes popular, could lead to a change in the way most guests experience the parks? You have to start somewhere, no?

Step forward in tech? Yes. But so what? As we know you understand from another thread, ONE aspect of the Disney philosophy means very little by itself. New cash registers would also be new tech.

New way to get info on and interact with parks? Yes, for those purchasing Disney packages. Won't it be fun to land at the airport and watch Disney wisk away somebody else's luggage for them?

If works well, could lead to change in the way most guests experience the parks? Possibly, for a fee of course, though we've heard nothing about this other than for package purchasers. Nothing wrong with a new product for a fee, but its hardly evidence that Disney is acting atypically in any way. On the contrary, its pretty typical.

You have to start somewhere, no? Correct, you do have to start somewhere. There's just no evidence that this is the start of any swing back in the right direction on your "shades of grey" scale.

Perhaps this is but one small thing that shows that Disney is willing to try new and exciting things.

This never stopped. Its just that now they rarely try it unless it meets certain criteria, like somebody else pays for it, or it can be tied to a profit box on a flowchart.

However, if it is an innovation that leads to further change, is that not the type of thinking that will be required to attain that all important goal?

No, because the reasoning behind the change remains the same...only do it if... well, you know the rest.

That philosophy will to changes, some of which some of us will like. But it will not result in any systemic improvement.

I'll take the 'one small step for man' for now, while you are looking for the 'one giant leap for mankind' all at once.

This program is not a step of any size. Its just more of the same.

I could understand when you pointed to EE coming back. Even though we know it was ONLY done because bookings slapped them in the face, still, it was a small step. Problem was, it was announced with other cuts, and we haven't seen any continuation of this possible improvement.

I wish the philosophy had shifted, but there is still nothing to indicate that it truly has.

 

[Another Voice]

Is it really a step forward?

Not in the least, for two reasons.

For the last several years we’ve heard about how suffering WDW is and how absolutely necessary each cutback after reduction after closure after cancellation has become. Time after time we’ve been told that it’s either accept this minor temporary reduction or face the lights going out. Yet now we’re all supposed to applaud as a step forward some costly scheme to blik bits of money from the few? As Mr. Raidermatt said, watching Disney whisk away someone else’s luggage (for a couple hundred dollar premium) really isn’t as entertaining as the ‘Carousel of Progress’. How can you say one offsets the other?

Based on past experience, this isn’t going to lead to any kind general benefit for the guests. Quite the contrary, the success of up-charge events simply lead to their expansion. One restaurant with characters has lead to a flood of specially priced “character dining” opportunities. The formally free-for-everyone FastPass system is now being converted to a platform for additional cost perks. The entrance at each park is barricaded by additional cost photo takers and the characters have now been corralled into meet-n-greets with rumors of special additional cost “we take the picture for you, what a benefit!” areas to appear this summer.

Do you honestly believe that we’ll see a large bin at the Main Gate where anyone can pick up a free Talking Mickey “Boy, I could really go for a Coca-Cola® brand softdrink from the cart on your left” Doll?

This is an issue of priorities – present management is looking for increased revenue by tricks and gimmicks for the few; what it is missing is the reduction in the value it offers for the masses. It is a fundamental business error; it is a sign of management by spreadsheet and an inability to fully understand the parks.

This is not a time for small steps.

 

[All Aboard]

Wait a minute, this is only for the fools... I'm sorry, I mean uninformed guests who purchase WDTC packages (read "pay way too much for their vacation")??? So, that takes the "what the heck, give it a try" out of my formula.