SRUAlmn
DIS Veteran
- Joined
- Mar 19, 2004
UGH!!! I am so irritated!!! I am so tired of calling Disney and people having no clue about their own policies!
Here is what just happened...
DF and I have been going back and forth for about 2 weeks as to whether or not to add the DDP and buy the 2 1day MYW tickets to be able to do so. Last night we figured what the hey, let's do it and live it up while we can on our one and only honeymoon!
I called CRO last night, they confirmed what we would need to do (buy the tickets) and I explained about our wedding discount for our rooms, they said it was fine. We had to call group reservations, though, to do it since that's who we booked our room through.
I don't know about anyone else, but each time I have called GR I have spoken to someone pretty unfriendly. This time, the guy was VERY condecending. It made me so upset that I actually sort of snapped back at him. He was talking to me like I was a 4 year old that didn't know anything. He said that the only way we can get the DDP is to cancel our GR wedding discounted room and book a regular room at the regular rate of a MYW package.
So which person had the correct information? I know many other brides have used the DDP (heatherlynn and forkeeps come to mind most recently.) Did they have to give up the wedding discount for their room, or what??
I emailed my EM's assistant, but I have emailed them a couple questions over the past 2 weeks and haven't heard back, so I'm guessing they are really busy and I'd like an answer soon so we can book this if anyone can help.
THANKS!!!!
Here is what just happened...
DF and I have been going back and forth for about 2 weeks as to whether or not to add the DDP and buy the 2 1day MYW tickets to be able to do so. Last night we figured what the hey, let's do it and live it up while we can on our one and only honeymoon!
I called CRO last night, they confirmed what we would need to do (buy the tickets) and I explained about our wedding discount for our rooms, they said it was fine. We had to call group reservations, though, to do it since that's who we booked our room through.
I don't know about anyone else, but each time I have called GR I have spoken to someone pretty unfriendly. This time, the guy was VERY condecending. It made me so upset that I actually sort of snapped back at him. He was talking to me like I was a 4 year old that didn't know anything. He said that the only way we can get the DDP is to cancel our GR wedding discounted room and book a regular room at the regular rate of a MYW package.
So which person had the correct information? I know many other brides have used the DDP (heatherlynn and forkeeps come to mind most recently.) Did they have to give up the wedding discount for their room, or what??
I emailed my EM's assistant, but I have emailed them a couple questions over the past 2 weeks and haven't heard back, so I'm guessing they are really busy and I'd like an answer soon so we can book this if anyone can help.
THANKS!!!!