DDE never received my card

[snowmouse]

I purchased a DDE card back in Feb. I was told it would take a while for it to arrived, so I asked to have a confirmation letter faxed to me to use for my March trip. That worked just fine. We're planning an Oct trip now, and I just remembered that I never did receive it. Does anyone know what I need to do?

One other question. On that March trip, our family had dinner one night at 'Ohana and I forgot to use the discount. Is there any way to be reimbursed? I'm assuming I'm just out of luck, but thought I'd ask.

 

[Autumngirl]

You need to call Disney Dining 407-566-5858 Option 3 and tell them you never received your cards.

One other question. On that March trip, our family had dinner one night at 'Ohana and I forgot to use the discount. Is there any way to be reimbursed? I'm assuming I'm just out of luck, but thought I'd ask.

Yeah, you're pretty much out of luck. They won't reimburse you for discounts not taken, especially 3 months later.