DDE experience

[laurabelle]

But...while at Goofy's breakfast at BC, the server brought the bill, I handed her my cc and DDE card. She returned with a receipt that just listed the final total and tip spot empty. If I hadn't known better, I would have tipped again. I did ask her if the discount was taken...she said of course. When I questioned her as to why the bill wasn't itemized, showing tax, discount, auto tip, she told me that Disney didn't do it that way...all bills just showed total due. Nope, I told her that BC was the first place in a week of meals that had done it that way. She got a bit red and hustled away.
I'm sorry....I think they're trying to put one over on unsuspecting guests. Yes, I can tell if the discount has been taken...it's pretty obvious. But, I don't think I should have to sit there, calculator in hand, trying to verify that the tax, the tip and discount are as they should be. The bill should tell me that.

And that's the bottom line...we should all receive itemized receipts, anything else reeks of deception.

 

[davinakb]

Just got back from 12 days and used the DDE card every night and most lunches. Just a FYI on a couple of restaurants. Yes, not one server did point out that the 18% was included. Second, Tutto Italia does not include the 18% automatically on the bill. According to our server, none of the servers there add the 18%. Third, for the first time ever, I was asked for photo I.D. at the Bistro when using my DDE card. Didn't have the I.D. and the card was still accepted.

Bistro was the first place to ask for ID, I guess that is their policy. On our trip last month, we knew to look for the tip, so it was not an issue. Most of the servers pointed the tip out to us, or left us clear paperwork. I do not mind the servers not saying anything, provided it is clearly highlighted or circled on the modified bill. Policy should require they do so, and provide labeled receipts (original, discount, tip). FWIW.