So - I thought I'd share a little bit of drama with you guys.
This number has been calling the house here for quite a few days from the Aegis Group and we've been ignoring it, thinking that if it was really important they'd leave a message.
Well, tonight they left a message.
"This is Sean from Spirit Airlines calling in regards to your flight 801 on March 31st. This flight has been downgraded. Please call blah blah blah to be assisted in your travel plans."
Oh no they didn't!
So I called and I get some chick that doesn't hardly speak english and I can't pronounce her name.
Her - "Sir, it appears your flight has been cancelled for the 31st. We need to reschedule you."
Me - "What happened?? How could it be cancelled"
Her - "Due to mechanical Sir".
Me - "Huh?!?"
Her - "Let me check to see what the next available flight for you."
HOLD
Her - "Sir it appears there are no more flights for the 31st, the next available flight would be for the 2nd of April. Can we get your flight changed the 2nd of April for you?"
Me - "NO - you don't understand, I have to be in Orlando on the 31st."
Her - "I understand Sir and I do apologize, but I can offer each person in your party a round-trip flight for a future trip for the inconvenience."
Me - "NO - I NEED the 31st. I cannot be flexible".
Her - "Can you please hold while I check on one more thing?"
Me - "Sure"
HOLD
Her - "I'm sorry sir - I can offer your party each two round-trip tickets for the inconvenience"
Me - "NO - you don't understand, I HAVE to be in Orlando on the 31st! Whether its on your airline or another one, I need to be there on the 31st"
Her - "I understand sir and I do apologize, let me check with my supervisor."
HOLD
Her - "Sir, thank you for holding. You will be on that flight on the 31st. We will guarantee your seats"
Me - "So you're telling me the flight ISN'T cancelled???? I do have seats on it???"
Her - "Yes Sir, you will have seats"
Me - "So my flight stays the SAME?"
Her - "Yes, Sir. Sorry for the inconvenience."
Me - "OK thank you"
Needless to say I'm royally P'd off.
I think I almost had the big one!
We've had these tickets since August 19th!
Obviously the flight is overbooked and they're looking for people to switch flights. Unfortunately, they chose to lie to their customers in order to get them to change flights rather than tell them the truth that it was overbooked!
And the whole time, I'm checking other sites for other flights and there are like 5 flights all for like $715 a ticket!!!
Just thought I'd share this drama with you!