I just got off the phone with Southwest. I had all of my confirmation #s on the credits so I decided to see what would happen if I called and said I wanted my money back. She said the fares were nonrefundable, so I can't have my money back. I told her my friend said she got her money back when her fares dropped because of a DING. (That's what they are saying over on Transportation.) So she looked at all of our tickets and told me if the tickets are the same "class" I can have my money back. Well, we booked the leg there and the leg back as "web deal" or "Internet only" or whatever, but then we switched them to DING fares which means the class is not the same. BUT the tickets that were DINGed and then DINGed a second time ARE the same class so I got $57 back on my credit card.

Not as good as ALL of my money back, but better than NONE! I just don't remember which card I used to buy the tickets so I will have to keep a lookout for the credit.