Dd bought TS3 ds game--very unhappy!

My nearly 10 year old daughter loves it. She purchased it for her DS on Friday as we were headed home from vacation.

It is challenging for her. She isn't a huge gamer, but I bet she played it all 6 hours in the car yesterday and work up this morning and is already playing it again!

Just wanted to add a different perspective.
 
Hello..thanks for all the feedback and advice.
We did do some research before we bought it..on the amazon website for instance they have the whole toy box mode promo even on the ds order page. Maybe if I were more knowledgebale about gaming I would have caught it in the smaller written print somewhere! I didn't even know what the different modes were or what that meant until this happened. I assumed that if it was in the ads and was being marketed as the big draw of this game, and then at the end of the ad they said availaable on wii/ps3/ds that it would all be on all formats. This was a great lesson for me!
We will either keep it or sell it somewhere. Not sure yet. Dd played it too in the car and was done with the whole game in 3 hours. That is when she discovered the next dimension wasn't there!!!!
I won't return it to Target--don't worry! It isn't their fault. I may write and complain about the misleading ads to Disney Interactive but don't expect much to come of that.
Thanks to you all,
Tessie
 
My nearly 10 year old daughter loves it. She purchased it for her DS on Friday as we were headed home from vacation.

It is challenging for her. She isn't a huge gamer, but I bet she played it all 6 hours in the car yesterday and work up this morning and is already playing it again!

Just wanted to add a different perspective.

Thanks for posting this. I wanted to get it for the kids for our drive down to disney. I'm thinking I still will.

And a friend messaged me that I should also buy the xbox version because her kids are loving it. (same ages as mine)

I think I'll still do ds version.
Thanks again.
 
Always, for future reference, check the back side of the case. This will list the features of the game you are buying. The cases that I have found have not listed Toy Box mode on the Wii or DS versions, but did state that it was an exclusive feature on the PS3 case.

I also saw the vids and they did look a bit misleading, but I also couldn't read the fine print as they were not good quality.
 

Just wanted to add that my DD(5) LOVES the Wii version. My DH or I have to help her as she can't read the missions yet, but we think it's a pretty good game.:thumbsup2
 
I just wanted to thank everyone on this thread for setting me straight. I promise to be 100% honest from now on, including:
  1. I will never go 1 mile over the speed limit.
  2. I will never use an online coupon that I was not sent in an email.
  3. If I am undercharged for something, I will immediately bring it to the sellers attention.
  4. I will never say anything nice to someone that I don't really mean.
I'm sure there are many other white lies that I need to stop doing and I'm also sure that people on this thread can help me identify more.
 
Or, better yet, take it back to target and tell them it's defective. They'll probably give you another copy, then sell it as new on Amazon.

She could do this, but Target will probably open the game so she'd be in the same position. At least that is what we used to do when I worked in retail and people would return movies or CDs or computer games as defective. Boy did people get mad...lol.
 
ssawka said:
In principal I can understand why you don't agree, but in reality, Target will send it back to the manufacturer who is ultimately responsible for not being clear in that there are different (non-equivalent) versions.
At least two posters have indicated it IS made clear in the ads that the DS version doesn't have the toybox. The only one doing any misleading would be the customer (NOT meaning the OP, but any customer) who attempted to return this game by claiming it was defective, when actually it is not in any way. The consumer is responsible for knowing what they're buying.
 
tessieg said:
I may write and complain about the misleading ads to Disney Interactive but don't expect much to come of that.
Oh, yes, absolutely do THAT!!! In fact, the more Wii and DS users who take this action, the better - seriously! You never know - you may not get a response, but you might. Even if nothing happens this time, they might take more care in labeling future games.

And if not? Well, there's always your state's Attorney General. Yes, again I'm serious. Repeated misleading advertising/packaging? Yeah, they might want to know about patterns :)
 
I just wanted to thank everyone on this thread for setting me straight. I promise to be 100% honest from now on, including:
  1. I will never go 1 mile over the speed limit.
  2. I will never use an online coupon that I was not sent in an email.
  3. I will never exaggerate on my resume.
  4. If I am undercharged for something, I will immediately bring it to the sellers attention.
  5. I will never say anything nice to someone that I don't really mean.
I'm sure there are many other white lies that I need to stop doing and I'm also sure that people on this thread can help me identify more.
Oh, please :rolleyes1
  1. Drive at whatever legal speed you feel is safe
  2. Use any legitimate coupon to which you're entitled as long as you meet all the conditions of the coupon
  3. First smart thing you've said in this thread
  4. Now I'm completely confused - doesn't everybody already do that? And by "everybody", I don't just mean those of us who've been responsible for balancing cash receipts at the end of a shift
  5. Great; your obsequiousness was getting to be a little much anyway; with apologies in advance for being trite: honesty IS the best policy, and if you can't say anything nice, don't say anything at all
 
Why don't you call the game company directly and explain the situation? Offer to send them the game directly and see if they will exchange it for the right version? Can't hurt to ask. Explain how they need to do a better job of labeling their games as you were expecting something else.


This. I'd do this.
 
Why don't you call the game company directly and explain the situation? Offer to send them the game directly and see if they will exchange it for the right version? Can't hurt to ask. Explain how they need to do a better job of labeling their games as you were expecting something else.

Ok, since I was chastiesed for saying to take it back to Target and say that it is "deffective", perhaps I should have said take it back to Target and say you "bought the wrong version". Same effect but I guess the latter is "more honest". At any rate, how is this not lying? The OP did not buy the "wrong" version, but simply was unaware of what they were buying. If it had not been opened, I'm sure Target or the manufacturer would have taken it back for being the "wrong" version, but since it was already opened, it may be a hard sell.

The problem with the whole situation is the rules governing licensing agreements when it comes to video games, music, and movies. Basically, you need to be absolutely certain that you bought what you want before you open it. I understand why they do it, to prevent copyright infringement, but it actually does nothing to prevent that since games and movies can just as easily rented and copied. Basically, when it comes to media, the old adage of "buyer beware" still holds.
 
I just wanted to thank everyone on this thread for setting me straight. I promise to be 100% honest from now on, including:
  1. I will never go 1 mile over the speed limit.
  2. I will never use an online coupon that I was not sent in an email.
  3. I will never exaggerate on my resume.
  4. If I am undercharged for something, I will immediately bring it to the sellers attention.
  5. I will never say anything nice to someone that I don't really mean.
I'm sure there are many other white lies that I need to stop doing and I'm also sure that people on this thread can help me identify more.

I had no idea I was a terrible person before. I'm sorry. Thank you for bringing this to my attention. I would never lie about a defective product to get thirty dollars back. I suppose my honesty is a terrible fault, and I'm sorry to have offended you.

I don't speed, if I accidentally do, I correct it as soon as I notice.
Its not against the rules to use online coupons, maufactuers put those out for a reason.
I have never and will never lie on a resume.
I do alert the cashier if I am undercharged and I notice it. That could cost them their job.
I can always find something nice to say that I do mean, and if there is nothing nice about that person I wouldn't be complimenting them anyway.

Honesty is not a bad thing, and I think it tells a lot about you and other posters who can ridicule others for being honest.

OP, sell it at gamestop or ebay or amazon. Take this as a learning experience to do research from the manufactuer's source, not amazon. Every commercial I've seen said Toy Box isn't in DS version (too much memory required for the DSlite) and even the box says so.
 
At least two posters have indicated it IS made clear in the ads that the DS version doesn't have the toybox. The only one doing any misleading would be the customer (NOT meaning the OP, but any customer) who attempted to return this game by claiming it was defective, when actually it is not in any way. The consumer is responsible for knowing what they're buying.

Depends on the ads....I've not seen any except the one that they showed before TS3 at the theater yesterday. Perhaps the normal 30 second commericals running on regular TV make mention, I just havent paid attention to any if they've been on when I was around.

The one at the theatre, made no mention of Toybox mode being only for certain systems and it was a few minutes long and talked about how great Toybox mode was....then at the end of the 'commerical' they showed all 4 versions of the game--Wii, XBOX360, PS3 and DS.

I specifically was watching for some reference as to what versions it was for since my son had been bummed about it not being on the DS version but didnt see any. Watching that, and then seeing all the game versions at the end on would assuming from watching that, that it was for all game types.
 
I used to work at Target many moons ago and we were instructed to exchange an open game with another open one. We would take the shrinkwrap off the new product and hand it to the customer that way.
Stores are not rental places. If you buy a game/movie and open it, it's yours to keep. Imagine if everyone who didn't like a movie/game/book returned them all:confused3 We have all purchased "bummer" items, we get over it;)
 
This always make me angry , movie tyin games that target kids, they are among the worst games ever made and if the parents aren't gamers they are sucked into buying this crap for thier poor kids. The game maker prey on these families and make $$$$$$$$$$$$$$$$ of it every time. Always check reviews online before you purchase new games, often new games are too hard for younger kids or just no good, but have that E rating so parents buy them unaware.[/INDENT]​


Totally agree. Most of the movie based or disney game are not worth the money. They either solve them or get bored and set them aside after a few hours. I've learned that there are games such as any of the lego based games or pokemon or strategy based stuff that they spend hours and years playing. If you read the reviews, do a bit of research, you will find that the dollars you spent on games will result in many, many hours of fun for everyone. If you don't want to read the reviews, just stop in the local game crazy or game stop and talk to the clerks. I find they are a wealth of information on the best games for the money and age.​
 
We saw the ad before the TS3 movie and they did play up the toy box mode. The DS games does not say that it does. I have bought a lot of DS games over the years...you win with some and lose with some. Sell it on Amazon or Ebay if she is that unhappy with it. Maybe trade in at Game Stop.
 
Rules of thumb, if a game is available for multiple platforms, (Wii, PS3, Xbox, DS, whatever), the following are generally true:

1) Because each system has their own controllers, each version will feel a little different to play, so you should do your research and see which one is best to play.
2) Because each system has different technical specs, version game will look a little different, so you should also research that if graphics matter to you.
3) Games for portable systems (DS, PSP) will have less functionality or much worse graphics and controls if they are meant to be direct transfers of a game that also appears on a larger system. This is because the cartridges and disks on which they store the games have much less storage space, and have to also be able to accommodate saved games, whereas the big consoles can use their hard drives.

Many games made exclusively for portable systems are much better. I play my DS more than anything else I own. It's just the multiplatform ones you want to watch, because just because the DS *can* run the same game as the Wii, doesn't mean it *should* and it probably came at the expense of something else, in this case, Toybox mode.

Honestly, game buying is a sham. OP, you say you don't know much about games, which is perfectly fine, but you should find out info from people that DO know about games before you waste, or let your child waste, hard-earned money on them. Go to Gamespot.com or other gaming sites and look up reviews. Gamespot in particular generally has multi-page reviews of anything that is out that will tell you exactly what is in or not in a game. Or even easier, you could have googled "Toy Story 3 DS version reviews".

Game companies want to make money, so you can't trust their commercials to determine if you will actually have fun. You need to look at 3rd party reviews. Look at the shelves of your local gamestop some time. You'll see dozens of DS games (Imagine: Random Thing Here, Petz of some kind, etc) that are meant as cheap crap that is sold because it has a cute cover photo, designed to take your money. Save it and spend it on well-made games from respected companies/studios that people actually like, and you'll avoid things like this happening again.

Incidentally, I would contact Disney Interactive directly and whine at them. Target won't care, and if you complain about false advertising and possibly throw in the words better business bureau or something, they may be more willing to talk and maybe you can demand a different version or at least a voucher of some kind to get your money back.

Sorry for the long rant, companies who sucker people into buying crappy games are one of the things that bothers me the most! :rolleyes:
 
I am glad you posted this too. We rented Toy Story 3 for the wii the other day. I am glad because I know I don't want the boys to get it. They kinda like it but I sure don't. I am surpised too. We all loved Toy Story Mania for the Wii. DS said he would just the DS version but now that I know it doesn't have the toy box mode I will try to talk him out of that too.

pepperderr
 


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