DCL is giving me a refund !

[DlandAP]

I just changed our stateroom. We are due a refund. How will DCL issue the refund to us. Will it be credit back to our card or on board credit ? Anyone ever done this before ? Our cruise leaves on Aug. 22.

 

[AquaDame]

For us it has always gone back on the original payment method. That made for some fun times when we were paying with $50 gift cards...

 

[PrincessShmoo]

I just changed our stateroom. We are due a refund. How will DCL issue the refund to us. Will it be credit back to our card or on board credit ? Anyone ever done this before ? Our cruise leaves on Aug. 22.

As noted, any refunds are typically "paid back" to the most recent payment. If you paid with multiple payments (credit card, then gift cards, then credit card again) the credit card will be credited back until whatever that last payment amount was (if the refund is greater than the last credit card payment). Then the gift cards, in reverse order of how they were applied. Then, if there's still some refund due, the credit card again.

 

[donaldanddaisy]

I think we are on the same cruise. I couldn't even find available cabins. How were you able to switch? I've been wondering about the possibility of an upgrade at port

 

[Jillywilly143]

Me, too. Although, I'd love to downgrade and get a refund.

 

[TestingH2O]

Wait. What's going on with that cruise?

 

[DlandAP]

Thanks for the info.

We downgraded to a lower deck, same cabin cat, just a few decks lower. Took about 10% off the price. We saw a block of rooms open up last night. Tried to switch that night but the website went into maintenance mode. In the morning I logged on and saw the same block of rooms available so i jumped on it.

 

[Waves]

I asked for the difference in on board credit and it was no problem when they announced a CDN resident rate on my cruise.

 

[Jillywilly143]

Thanks for the info.

We downgraded to a lower deck, same cabin cat, just a few decks lower. Took about 10% off the price. We saw a block of rooms open up last night. Tried to switch that night but the website went into maintenance mode. In the morning I logged on and saw the same block of rooms available so i jumped on it.

What deck were you on, and where are you now?

 

[DlandAP]

We were on deck 6 and dropped down to deck 2. Interior cabin.

 

[Jillywilly143]

We were on deck 6 and dropped down to deck 2. Interior cabin.

Were you, by chance, in room 6055? We just downgraded my family to that one to be closer to our cabin.

 

[DlandAP]

6055.......mid ship.......near the elevators.....then yes.

 

[Jillywilly143]

6055.......mid ship.......near the elevators.....then yes.

Thanks!