DAS Question - Two Families Two DAS approved people

[david joyal]

We are taking a co-parenting joint trip based around my disabled 7 y/o song. My family (wife, 3y/o daughter and myself), and then my Sons mother and her family (Mother, Step father, and their 3 y/o daughter)


My son was approved for DAS as was my sons stepfather. At the time of approval we were told both would be allowed to book passes, for both separately, one based around my son, and another based around his step father.

When we pre booked our rides for the first two, it appears they put both my son and stepfather under the same booking, making it so we can only bring 4 other people. With us being a mixed family this clearly doesn't cover the amount of people we have.

Is this normal? Or should it have gone the way the first person we spoke to said?

 

[lanejudy]

If I have this right, there are 2 DAS-holders plus 3 adults and 2 children. Your son and his step-father won't be able to be named on each other's DAS, so there should be room to include the other 5 on each though they may have required the group to split. So who was left off?

 

[david joyal]

If I have this right, there are 2 DAS-holders plus 3 adults and 2 children. Your son and his step-father won't be able to be named on each other's DAS, so there should be room to include the other 5 on each though they may have required the group to split. So who was left off?

we cannot include my daughter in the reservation is the main issue

 

[lanejudy]

Then assuming your daughter is 3-yrs-old with a ticket, they must have set-up the Advanced Selections incorrectly. I believe you can re-contact via Chat again and ask them to fix it.

Can you see that both your son and his step-father have a DAS? Usually a DAS-holder cannot be listed as a rider on another person's DAS.