I had my call today and ended up hanging up.
The so-called health expert was invited in after the clearly scripted CM conversation was in no-way personalised to my needs. The CM kept referring to my ulcerative colitis as IBS after I pointed out on numerous occasions it is nothing like IBS - I understand they are not medically trained but they did not even listen to the words coming out of my mouth. It could’ve been an AI robot it was that dire.
Health expert comes in and doubts that my condition means I need the bathroom within 2-3 minutes. Also labels my condition as IBS. Suggests I try breathing exercises. I am actually downright disgusted.
My whole life I have dealt with this, battled to be understood. As if breathing exercises can cure an autoimmune disease that has almost killed me on two occasions.
I have recorded the conversation and intend to share it with everyone I can possibly find at Disney. I know this is prohibited but this needs to be sorted. I am in utter disbelief at what happened.
The so-called health expert was invited in after the clearly scripted CM conversation was in no-way personalised to my needs. The CM kept referring to my ulcerative colitis as IBS after I pointed out on numerous occasions it is nothing like IBS - I understand they are not medically trained but they did not even listen to the words coming out of my mouth. It could’ve been an AI robot it was that dire.
Health expert comes in and doubts that my condition means I need the bathroom within 2-3 minutes. Also labels my condition as IBS. Suggests I try breathing exercises. I am actually downright disgusted.
My whole life I have dealt with this, battled to be understood. As if breathing exercises can cure an autoimmune disease that has almost killed me on two occasions.
I have recorded the conversation and intend to share it with everyone I can possibly find at Disney. I know this is prohibited but this needs to be sorted. I am in utter disbelief at what happened.