D23 EXPO 2019 Superthread - dates announced!

[Chause]

Just bumping this thread to see if any of our insiders has any new info on the delay with ROTR?

 

[ashley0139]

Adulting, ugh! But at least you get two days. YAY!

Adulting is the worst.

Just hoping for all the good panels to be on Saturday and Sunday this year!

 

[MarBee]

Looks like according to what was announced today that May 2nd will be the day for non Disney resort guests to book a time.

And that details will be released at 8am that day with reservations opening at 10am.

So we'll be staying offsite, with plans to visit on 6/12. I want to get our ducks in a row prior making our SWGE reservations on May 2. I read the blog, and other than stating we have to have a Disney account prior to reserving I don't see anything else that we have to do ahead of time. Does anyone think it would it make any difference if we buy our park tickets prior to May 2?

Check the parks blog on 5/2 at 8am PT for details on how to book, reservations open 2 hours later at 10am PT.

So guests without reservations will be able to find out how to book at 8:00 am on 5/2. This is prob a dumb question, but is that West Coast time? I’m on the East Coast and want to plan my day accordingly

 

[dina444444]

So guests without reservations will be able to find out how to book at 8:00 am on 5/2. This is prob a dumb question, but is that West Coast time? I’m on the East Coast and want to plan my day accordingly

Yes pacific time.

 

[HeyKoolaid]

We are staying at the Grand Californian from 5/26 - 6/2. I keep reading about people getting emails with their reservations for SWGE. Do I need to do anything special to get a reservation, or just be patient and wait for the email? We booked 2 months ago before the opening date was announced.

 

[gottalovepluto]

Just be patient. The system sent a bunch of people the wrong dates anyway, so they’ll be re-sending emails in a bit. You aren’t the only one who hasn’t gotten one going by the thread we have going on the topic. You could call and ask if they have your time but your wait on hold could be ridiculous. Disney has stated that EVERYONE staying on site gets a reservation so I’m 100% confident they will give you what you purchased.

 

[HydroGuy]

Sadly due to my work schedule I will only be able to go Saturday and Sunday this year. My first time missing Friday! I am still excited though. Can't wait!!

 

[nikerbokers]

I spoke to a CM today that said most DVC reservations and some made by travel agents are NOT getting emails due to a glitch they can’t seem to fix. They told me it was good that I called today Bc I wouldnt have received my email. I got My reservation now.

 

[nikerbokers]

Oh and I didnt spend any time on hold.

 

[akmomesq]

You likely have already thought of this so apologies if I'm being obvious - but I use a gmail account and I found my reservation in the "promotions" tab, not in my inbox. Letting you know just in case.

 

[cmwade77]

Just give them a call and check.

 

[alvernon90]

I was told about 1,500 people at a time is what to expect. IF that’s, accurate, those with reservations are in for a magical day, even if there are glitches.

That would be magical indeed, but I'm not getting my hopes up. The bulk of the rumors seem to be that they will limit it to the capacity of the Falcon ride so everyone has a chance to ride it. Assuming the rumors about theoretical capacity of 1,800 per hour on that ride, even trying to come in far below that due to soft opening I would expect that they would let in at least 1,000 people per hour, or 4,000 per group.

But that would still be better than what will happen after the reservation period ends.

 

[Lesley Wake]

That would be magical indeed, but I'm not getting my hopes up. The bulk of the rumors seem to be that they will limit it to the capacity of the Falcon ride so everyone has a chance to ride it. Assuming the rumors about theoretical capacity of 1,800 per hour on that ride, even trying to come in far below that due to soft opening I would expect that they would let in at least 1,000 people per hour, or 4,000 per group.

But that would still be better than what will happen after the reservation period ends.

I wonder if they will start out with a smaller number of reservations per group and adjust as the 3 weeks go on. At WDW they will release additional FPs into the system as the day goes on (people have identified some specific times for certain rides); if there is a ride breakdown and a lot of people with multi-experience FPs, those FP drops won’t happen.

I could imagine they will keep a close watch over guest satisfaction and crowding at the beginning and maybe will start adding reservation spots after SWGE opens?

 

[alvernon90]

I could imagine they will keep a close watch over guest satisfaction and crowding at the beginning and maybe will start adding reservation spots after SWGE opens?

I think this is pretty likely. At this point they really have no idea how many people can comfortably fit in the land, and they don't know where people will go. Will 2,000 people try to crush into the cantina and create a 3-hour queue? Which shops will have the biggest crowds? Where will people go first, and where will they go after that? What tricks will even out the flow of guests so they're spread evenly throughout the entire area?

Disney has to know that the land wasn't designed to operate without the people-eating Rise of the Resistance ride, but they can't know what that will mean for guest flow when the main attraction isn't even open. And they need to learn it, or else the next several months will be extremely painful.

 

[RedM94]

I spoke to a CM today that said most DVC reservations and some made by travel agents are NOT getting emails due to a glitch they can’t seem to fix. They told me it was good that I called today Bc I wouldnt have received my email. I got My reservation now.

I called last evening, to ask again about not receiving an email. The CM told me that my email address did not transfer over from the DVC system when I booked on points. She corrected and told me o should receive an email in 24 hours.

 

[ToxinFL]

After receiving the corrected SW:GE email for our 6/1-6/6 trip, I still needed the date changed to the day we plan to actually be in DLP. I called yesterday and was surprisingly on hold less than 15 minutes, then got the nicest CM to handle my request. We had a long conversation about our trip and she was genuinely concerned about making sure our first visit was magical. She put in the request for the date changed and explained that 2 more bulk emails would be going out this week, Wednesday (today) and Friday. I am feeling so much better about our trip now that this is getting sorted out.

 

[Original]

Hello. Can someone please explain how the virtual queue is going to work after June 23? Is there a kiosk that we need to check into after scanning our park ticket? Is there a person taking names? Would it be on the app? Right now it's clear a as mud. Thanks!

 

[DLgal]

Hello. Can someone please explain how the virtual queue is going to work after June 23? Is there a kiosk that we need to check into after scanning our park ticket? Is there a person taking names? Would it be on the app? Right now it's clear a as mud. Thanks!

I think it will likely be via the app using Maxpass. They mentioned a "digital" reservation.

 

[Original]

I think it will likely be via the app using Maxpass. They mentioned a "digital" reservation.

But that would "force" (pun intended) everyone to buy Maxpass. I can't imagine that they would use the Maxpass system. Plus, people would be confused since Disneyland has already stated that no FastPass or Maxpasses would be issued. That would just be super confusing (use your Maxpass to reserve, but you can't get a Maxpass). I tend to think not.

 

[wench]

Hello. Can someone please explain how the virtual queue is going to work after June 23? Is there a kiosk that we need to check into after scanning our park ticket? Is there a person taking names? Would it be on the app? Right now it's clear a as mud. Thanks!

No one can really explain it at this point because Disney hasn’t said how it will work yet. I’m sure there will be lots of discussion regarding it in this thread, once they finally do though. So, keep checking back.