Cvs weekly 7/26-8/2

[LanaJae]

Newfie, there are two different things that might going on, one is a new tax issue that is being implemented and that might affect your transactions - extra bucks used to reduce the taxable amount so you would only pay tax on the balance owed pre-mfg. coupons, but after extra bucks are subtracted. You may start seeing extra bucks spent show up as "CVS MFR Coupon" on your receipt. It appears that this is the result of state tax audits and it began on July 1st and hasn't been fully implemented.

The other is the cashier purposely hitting subtotal prior to scanning your extra bucks. You can "zero out" if coupons and extra bucks are scanned prior to hitting subtotal.

I think you should call and leave a message for the manager to call you and discuss the way you've been treated. CVS customer service will confirm that you can use 2 coupons on a BOGO or a free coupon and get both free on a BOGO. A cashier telling you "to save the coupon for a time the item is not on sale" should not be working at CVS until they are retrained - CVS has went out of their way to be known as coupon friendly as it is very profitable for them, and even more so during a sale as they get volume discounts and better prices - they pay a reduced amount for a lot of product that can be later sold at regular price too. This cashier is voicing her own personal problem with people who use coupons and does not understand that coupons help pay her wages and boost the economy.

 

[tngramma]

You girls have to go to this site and read "Why We Hate Coupon Ladies" You will really be mad

http://www.facebook.com/topic.php?uid=4962109079&topic=8987

 

[LanaJae]

You girls have to go to this site and read "Why We Hate Coupon Ladies" You will really be mad

http://www.facebook.com/topic.php?uid=4962109079&topic=8987

That girl needs a new job!

 

[RobinFabulous]

I know I don't post here often, but I always read the thread and try to offer help when I can. I've been having an awful time at my local CVS's lately and am hoping that some of you will be able to shed a little light on it and or offer some suggestions. When I first got started with CVS I became good allies with my local manager. He was awesome helping me find deals and making magic happen at the register. Now I am not sure whether I have been spoiled or what but I have just about had it. Needless i=to say I have not seen my manager lately however I have heard his name tossed about the store so I am hoping he is just on vacation or has changed days/shifts or something. Here is the type of things that I have run across. On a BOGO offer the cashier is refusing to allow me to use two $ off coupons and has even gone as far as rto rudely tell me to save the coupon for a time the item is not on sale. And when I tried to use a BOGO coupon with a BOGO sale she about flipped her lid - this happened with two seperate cashiers on different occassions. It irked me but I lived with it. But now I seem to be having a whole different issue and this one I won't let slide. I started to notice that everytime I went to a certain cashier I end up owing money - no matter how carefully I do the transaction. The real eye opener came last week when my husband and I had identical orders and wound up at two different cashiers side by side. I ended up owing like $1.48 and DH owed zero! Same items, same amounts, same ECB's used and exact same technique/order in transaction as far as coupons first, etc. The problem is this cashier always seems to be there and I always seem to get stuck with her no matter how hard I try to avoid it. So today we go in, and its her again - DH gets in line he has 5 items - each item is .99. Simple transaction, no MFG's or anything. He hands cashier one $4.00 ecb and then a $1.00 ecb - cashier tells him I have to mark this one down to .95 - he replies fine. Subtotal is now 00 - she then totals it at .48! DH tells her no way am I losing money on the ecb and then paying you! So she calls a different manager over and she looks at the order and is obviously perplexed and tells her to redo it - cashier does same thing happens. At this point I tell the manager that I do not have this issue with either the other manager or the other cashiers. They hit a button and this total disappears. Manager says well, I can see the subtotal is zero I have no idea why you owe money. She then decides that the ECB is ringing up as a MFG coupon and thus I am being taxed only on that one $4.00 ecb. I tell her this is not a MFG coupin and she says I know, but you have to take that up with CVS. I end up getting so mad that we ask her to void the transaction, take our ebc's back and walk out of the store leaving the cart there. Are any of you having problems like this? I mean how can one cashier and one manager take care of this with no issue and without my even calling it to their attention and this cashier and manager just run me around in circles? I'm having a really difficult time trying to figure out what is happening and trying to correct it and don't have anything to back myself up with. CVS does not seem to post any rules about coupon useage and about whether ECB's should or should not be taxed and why do some ring up as MFG's etc. I'm sorry to rant - this has just gotten very frustrating and I don't know where to go to figure it out. I really appreciate anything any of you have to say...

I've had the whole tax deal going on here as well. At certain stores I can buy something for $3.00, use a $3.00 ECB and owe nothing, at other stores I'll owe a few cents. I don't know if it's tax or what but I have a very hard time getting mine down to $0 and it rarely happens. It has to do with your state and local tax laws. So I don't know what the answer is. My Bucks ring up as CVS coupon on the CRT..

 

[ClarabelleCowFan]

You girls have to go to this site and read "Why We Hate Coupon Ladies" You will really be mad

http://www.facebook.com/topic.php?uid=4962109079&topic=8987

That girl could never work at a military commissary! On Saturday I used 99 coupons and I am not even remotely the person with the most coupons! On HCW there are posts about people using 250 coupons and up in 1 transaction. The cashier has to look at each and every coupon to verify the expiration date and initial it. I sure wouldn't want that job but the CVS cashiers have it easy.

I got my grocery bill from $274 down to $111 with coupons. That is a bit higher than our normal weekly OOP but my girls have been with their Dad for 2 weeks and I had to restock the pantry with their snacky food.

 

[pilesoflaundry]

I don't mind some of their vents. There are people who do that.

1) get the ecb use a coupon and try and return without a receipt for full credit on a gift card(very wrong!)

Buying something with a coupon and returning it for full price I've done. Not on purpose but because I realized I didn't need it or want it or bought 2 of something and didn't like the first one so I returned the second one. There's nothing wrong with that but if you earned a gift card or ecbs then take the loss.

2) use the wrong coupon and try and get the cashier to push it through (using a degree coupon for secret or a 4.5 oz coupon for a 1oz item stuff like that)

I don't know why they care about hodling up the line so much, they have to stand there and check out people until their shift is over anyway. I do think cvs makes their employees have too much to do judging by the fact they are always trying to stock shelves and then they have to run photo and then run over to the regular counter to check people out. That's not the coupon lady's fault though!

The people that bug me are the ones that get behind me in target with 1 item and express is open a few lanes down and then get ticked that I have 40 items and 30 coupons. Dude you didn't have to get behind me! I can't go through express.

 

[PatsMom]

I was pretty lucky this week. My CVS had most of the free stuff and I got that although most will get donated to the local elementary school. I also did the buy $15 of candy get $5 ECB. I did it with the Mentos gum. I had 12 $1.00 coupons and three $0.55 coupons. So I paid $1.35, got back $5 ECB and my daughter has 15 packages of gum to take to college with her. She was pretty impressed.

Don't know how I happened to have so many of the same coupon since I just have my Sunday paper and my mother and grandmother's extra coupons (ones they don't want). I think there were two coupons in the same Sunday insert and I ended up with everyone's!

 

[fofinia]

But, I, for the first time had a hard time with my cashier. She kept ringing up an item and then using the coupon right away - making sure everything matched up correctly (it did!). I asked her not to do that because I wasn't sure I would be able to use my 4/20 coupon if she did. She didn't understand what I meant. But, she did do what I asked. Then, she took my ECBs right out of my hand and started counting them. I had them in order as to how I wanted to use them - bigger ones first, ones that expire first, etc. I was SO frustrated with her!!!!

Hi. When I shop at CVS I keep my card and all the coupons I'm using in a separate envelope. I find that to be easy. Then when I put my products up on the counter I hand over my card right away. Then when all the products are rung up or almost all, I hand over any $/$$ off coupons (like $4 off $20). Then after that goes through. I hand over my MFCs. I keep them in my envelope until then. And after all those go thru, I say..."Oh yeah I have an extra buck or two here!"

I don't care if they are annoyed with the way I do it. When I first started CVSing I had problems like yours. So this is the way I started and it works out the best for me. Give it a try. keep your coupons hidden or covered and there is no way they can take them out of your hand.

Good luck!

 

[puffkin]

Hi. When I shop at CVS I keep my card and all the coupons I'm using in a separate envelope. I find that to be easy. Then when I put my products up on the counter I hand over my card right away. Then when all the products are rung up or almost all, I hand over any $/$$ off coupons (like $4 off $20). Then after that goes through. I hand over my MFCs. I keep them in my envelope until then. And after all those go thru, I say..."Oh yeah I have an extra buck or two here!"

I don't care if they are annoyed with the way I do it. When I first started CVSing I had problems like yours. So this is the way I started and it works out the best for me. Give it a try. keep your coupons hidden or covered and there is no way they can take them out of your hand.

Good luck!

I do it the exact same way. If they see the coupons sometimes they try to scan them early and then I start having problems. I usually don't have too many problems at CVS, but if I don't do it this way at Rite Aid it is a huge headache with the $X/$XX coupons!

 

[etoiles]

I had one of my best runs today at CVS! I'm sure many other people have done much better but it felt great to me! The total was $10.70 (which I paid except for tax with ECB) and I got back $11 in ECB!

Got three Kashi granola bars - used two $1.50/1 coupons
Two Neutrogena lip glosses @ 6.79 each (B1G1 sale and two $3/1 coupons)
Crest toothpaste - used $1/1 coupon
Two packs of post its
Two packs of erasers

Used a $4/20 as well! The cashier shook his head in amazement.

They were out of all their school supplies on Sunday morning but the truck came in Monday so they were stocked up again!!!

 

[CarolinaMomOf3boys]

Just got back from a fabulous run, and its been MONTHS since I have CVS'd like this, so it felt good.....in fact, the little manager that rang me up jokingly said he feels like he just got robbed

Transaction 1:
did the coke deal 4/$13, had 2 -$1 coupons and an $8 ECB that was about to expire....total OOP was $3, got $3 in ECBs....FREE TRANSACTION

Transaction 2:
Schick Quattro razor $8.99 will get $2 ECB, used a $3 coupon CVS mailed me for this product a few weeks ago and used the $4 coupon that was in the paper, purchased the colgate toothpaste for $2.88, used a $1 coupon and got $2 ECBs for this item....total OOP with tax $1.58 and got $4 in ECBs...

Transaction 3:
Aussie Volume Shampoo $2.99...had $2 coupon and get $1 ecb for this purchase...so FREE
Aussie volumizing spray $2.99...had a coupon for buy a shampoo get a styling product free...so this was free, too
Neutrogena moisture shine lipgloss BOG1Free at $7.99 each, had 2 $3 off coupons, they took it for both items, making them $2 for both of them!!
also added the Listerine Agent Blue mouth wash that was on clearance for 1/2 off, making it $2.95 and had a $1 coupon...total OOP was $1.95 and walked away with a $1 ECB left....

Total spent out of my pocket for all of this was $6.54 and still have the $1ECB

 

[LanaJae]

ATTN RiteAiders: $5/25 coupon: http://print.coupons.com/couponweb/...=10&cid=14554182&bid=ccr019uqh1qcdn4857380620

 

[Jennifer in MI]

I know those cashiers! The only way to deal with them is to have your coupons inside the top of your purse and hand over one at a time - if they ask for them all, say you are still trying to figure it out. Speaking of nutso cashiers - last week I had a Walgreens employee ask to look at the coupons I had in my hand while I was still shopping lol - I said I have coupons in my hand for things I don't even plan to buy so unless you just like looking at coupons, there's no point.
.

Glad I'm not the only one, but sorry you have to deal with it sometimes too! At WAlgreens, they took your coupons while you were shopping!? Wow. What nerve! It took me by surprise this time as I've never had this problem before at CVS!

You girls have to go to this site and read "Why We Hate Coupon Ladies" You will really be mad

http://www.facebook.com/topic.php?uid=4962109079&topic=8987

Ah. Whatever. She has too much time on her hands. I did notice that a lot of people seemed to be sticking up for coupon ladies!! I was happy about that. Just tell her to wait until she has a family and every penny counts!

That girl needs a new job!

Yup!! Or a coupla' kids!!

Hi. When I shop at CVS I keep my card and all the coupons I'm using in a separate envelope. I find that to be easy. Then when I put my products up on the counter I hand over my card right away. Then when all the products are rung up or almost all, I hand over any $/$$ off coupons (like $4 off $20). Then after that goes through. I hand over my MFCs. I keep them in my envelope until then. And after all those go thru, I say..."Oh yeah I have an extra buck or two here!"

I don't care if they are annoyed with the way I do it. When I first started CVSing I had problems like yours. So this is the way I started and it works out the best for me. Give it a try. keep your coupons hidden or covered and there is no way they can take them out of your hand.

Good luck!

Thanks for this. I did this at first, but after I got to know the clerks at CVS, I didn't think I needed to. I guess with this woman I do!!

I do it the exact same way. If they see the coupons sometimes they try to scan them early and then I start having problems. I usually don't have too many problems at CVS, but if I don't do it this way at Rite Aid it is a huge headache with the $X/$XX coupons!

Yes - at Rite Aid I always have to hold the coupons close. Once, when I went in, they started taking the mfg coupons first before my 5/25. I asked him to take that one first and he said, "Well, you'll just have to save it for next time!" Ugh. Luckily, it was still over $25 and I could use it. I always hand my coupons over one at a time at Rite Aid!!!

 

[flakypuff]

You girls have to go to this site and read "Why We Hate Coupon Ladies" You will really be mad

http://www.facebook.com/topic.php?uid=4962109079&topic=8987

That girl needs a new job!

Ok, I read the little hissyfit..however what upsets me is the posting
reads "WHY WE HATE COUPON LADIES" She is also using the CVS logo.
That would make one think she is saying that CVS hates coupon ladies...I am not so sure that CVS would like her saying or blogging that stuff and using the CVS name as if it is One in the same.

 

[puffkin]

ATTN RiteAiders: $5/25 coupon: http://print.coupons.com/couponweb/...=10&cid=14554182&bid=ccr019uqh1qcdn4857380620

THanks Lana! I haven't seen those on coupons.com in a few weeks.....they scan much nicer than the ones on iheartriteaid! I was able to print this 4 times on one computer There are a ton of free things next week at Rite Aid so this will come in handy!!!

 

[flakypuff]

At last...here is next weeks deals
http://www.disboards.com/showthread.php?t=2240264

 

[tngramma]

I do it the exact same way. If they see the coupons sometimes they try to scan them early and then I start having problems. I usually don't have too many problems at CVS, but if I don't do it this way at Rite Aid it is a huge headache with the $X/$XX coupons!

At one my Rite Aids one certain cashier asks for my coupons before she will start ringing me up. If I hold out till the end she then decides she has to re-rind the entire thing. And she has to examine ever coupon.

 

[Newfie2000]

Thank you for all of your support! It took some doing but my DH did convince me we needed to go back to my regular CVS today. I knew they would be out of everything and just did not want to run into the same two cashiers as yesterday so I moaned the whole way. When we got there the other cashier whom I told you is so nice was on register and I asked him about rainchecks - when he could not find the pad another guy told him that there was to be no rainchecks on the three day school supplies. He then went into the back office and came back and said "I am so sorry but ***** confirmed no rainchecks. Well, ***** just happens to be the manager I have such a good relationship with and that gave me the nerve to ask to speak with him. As soon as he came out he said "for them? Why didn't you tell me - of course give them rainchecks!" So, I told him about my problems the past few times and especially on Sunday. He apologized profusely and said that it definitely sounded like some retraining was needed, gave me my rainchecks and then asked for my card. I gave it to him and he worked his magic at the register and out spit a ecb for a substantial amount. He said he hoped it helped make up for the incident.

So, now I have another question for you all. I would love to write a letter or an email to CVS about these two particular people, is that possible and does it mean anything to CVS? I really believe that people should not only complain but should also take the time to praise and these two just definitely stand out in a crowd!

And finally, thank you so much for all the hard work that all of you put into this thread! You have literally changed my life! I started CVS'ing in late October last year - I am far from great at it but I no longer pay anywhere near full price for any toiletries and have plenty to share with others! Thank You!

I would still like to know if there is a place where I can perhaps print a copy of CVS coupon policy so if I have issues in the future it does not have to turn into such an ugly situation. I tried to call CVS customer service immediately but of course it was Sunday and no one was there.

 

[Newfie2000]

Transaction 2:
Schick Quattro razor $8.99 will get $2 ECB, used a $3 coupon CVS mailed me for this product a few weeks ago and used the $4 coupon that was in the paper, purchased the colgate toothpaste for $2.88, used a $1 coupon and got $2 ECBs for this item....total OOP with tax $1.58 and got $4 in ECBs...

QUOTE]


Was this by chance the one that came with a sample razor? I noticed mine says it is a manufacturer coupon even though it has a CVS logo ion it. I was wondering if I will still be able to use a paper coupon - if so that makes a great deal. A while back I know someone posted the code differences between a store coupon and a MFR coupon. I believe mine starts with a 5 and I thought that had something to do with it.

 

[LanaJae]

THanks Lana! I haven't seen those on coupons.com in a few weeks.....they scan much nicer than the ones on iheartriteaid! I was able to print this 4 times on one computer There are a ton of free things next week at Rite Aid so this will come in handy!!!

Can you regularly get these coupons for Rite Aid? That's great if you can. I got a twitter from coupons.com about it.

Thank you for all of your support! It took some doing but my DH did convince me we needed to go back to my regular CVS today. I knew they would be out of everything and just did not want to run into the same two cashiers as yesterday so I moaned the whole way. When we got there the other cashier whom I told you is so nice was on register and I asked him about rainchecks - when he could not find the pad another guy told him that there was to be no rainchecks on the three day school supplies. He then went into the back office and came back and said "I am so sorry but ***** confirmed no rainchecks. Well, ***** just happens to be the manager I have such a good relationship with and that gave me the nerve to ask to speak with him. As soon as he came out he said "for them? Why didn't you tell me - of course give them rainchecks!" So, I told him about my problems the past few times and especially on Sunday. He apologized profusely and said that it definitely sounded like some retraining was needed, gave me my rainchecks and then asked for my card. I gave it to him and he worked his magic at the register and out spit a ecb for a substantial amount. He said he hoped it helped make up for the incident.

So, now I have another question for you all. I would love to write a letter or an email to CVS about these two particular people, is that possible and does it mean anything to CVS? I really believe that people should not only complain but should also take the time to praise and these two just definitely stand out in a crowd!

And finally, thank you so much for all the hard work that all of you put into this thread! You have literally changed my life! I started CVS'ing in late October last year - I am far from great at it but I no longer pay anywhere near full price for any toiletries and have plenty to share with others! Thank You!

I would still like to know if there is a place where I can perhaps print a copy of CVS coupon policy so if I have issues in the future it does not have to turn into such an ugly situation. I tried to call CVS customer service immediately but of course it was Sunday and no one was there.

There isn't a published written policy about coupons, but if you email a specific question, such as using 2 coupons on a BOGO sale, they will reply and then you can carry that email with you. This is examples of emails sent to other people: http://www.hotcouponworld.com/forums/cvs-buzz/139283-some-emails-customer-care.html

Also, if you call 1-800-SHOPCVS when a store says you can't get a rain check for a 3-day sale, they will call the store immediately and tell them you can. The only time they don't give rain checks is when the ad says "limited quantities/sorry no rain checks."

This form can be used for praise, complaints, questions, etc.: https://www.cvs.com/CVSApp/help/help_contact_us_form.jsp?loggedinUser=false

You can send mail here:

CVS Corporation
Corporate Headquarters
One CVS Drive
Woonsocket, RI 02895

Was this by chance the one that came with a sample razor? I noticed mine says it is a manufacturer coupon even though it has a CVS logo ion it. I was wondering if I will still be able to use a paper coupon - if so that makes a great deal. A while back I know someone posted the code differences between a store coupon and a MFR coupon. I believe mine starts with a 5 and I thought that had something to do with it.

The ones with a "5" are mfg. and can't be used with another mfg., but some people got "4" (CVS) coupons in another mailing about the time.