Excellent, well-thought answer, and MUCH appreciated! I really appreciate the time you took to type all of that out. I will PM you my name as soon as I get my quota of posts (and apologize for the duplicate posts, urgh!!) I will hold off posting my seller name publicly just to be sure I am not stepping on any toes.
I have actually been aware of the bad rank for awhile. My attitude used to be "Who cares? I know for myself I don't sell scrappers" and also, to be quite honest, at that time my attitude WAS bad--to certain types of buyers. And by that, I mean the abusive buyers who bullied, harassed, and used feedback manipulation to get lower prices, to name a few examples. (Thankfully feedback manipulation is now harder for a buyer to get away with) My outlook was that I was not going to smile and be nice to really bad, abusive buyers. However, I realize now that smiling and being nice to jerks is important, not to the jerks themselves, but to others who may be watching, if that makes sense.
I did do a search, and the negative comments that I found (unless I am missing something) all come from one competing seller, who I won't name, because I don't want to stoop to the same behavior this competing seller has....and I want to make sure I am respecting the rules on this forum. Since those posts by the one seller, I have found at least two other people recommending me, at least one of whom stated they ere hesitant to buy from me based on the comments made by the competing seller, but did so anyway and recommended me in the end.
Anyway, agin, thanks SO much for your time and response!!