Cruise and Theme Park Operational Updates due to Coronavirus

[Mit88]

Glitch in the system

Glitch being worked on now

Thats what I figured. Thanks!

 

[yakkin' yeti]

We had a split stay and neither hotel was going to be open for our July dates . (Truly, I can pick them.) Sharing in case helpful: After 2-1/2 hour wait, got a very nice CM who moved us from POR to CBR. Cost was a wash. (We did have to pay a bit to move from AKL Jambo to a Kidani studio, but it was a small upcharge and it was such a relief to get this taken care of after so long in limbo.) The CM I spoke with was very clear that we would have to pay for any changes, even though our dates weren't moving. Just in case helpful for others.

And, hang in there!

 

[Jennasis]

Everybody okay? Just making sure...

 

[Marionnette]

For anyone who thought that they might swap out tickets that they used for park reservations for a different ticket (like buying a ticket when sales resume and saving your AP voucher for later), I found this little gem buried in the reservation details in MDE.

 

[SaintsManiac]

For anyone who thought that they might swap out tickets that they used for park reservations for a different ticket (like buying a ticket when sales resume and saving your AP voucher for later), I found this little gem buried in the reservation details in MDE.

View attachment 503245

So much to wonder about! I was thinking of upgrading our tickets to APs but not if they’re going to be jerks about it!

 

[AmberMV]

Hollywood Studios now at capacity for July 15 AND July 16.

 

[Marionnette]

So much to wonder about! I was thinking of upgrading our tickets to APs but not if they’re going to be jerks about it!

You should still be able to upgrade. You just can’t book now with one ticket (like maybe a 5-day park hopper) and then purchase another ticket (like a 5-day base ticket) and then use the 2nd ticket for park entry under the reservation system. That’s how I’m interpreting it to mean.

 

[8Trax]

I go the Disney Park Pass Availability screen and it is clear with no colors in the dates?

 

[Dulcee]

Hollywood Studios now at capacity for July 15 AND July 16.
View attachment 503246

Just from pure curiosity i would love to know what that number is...

 

[one_cat]

I was able to make 1 park reservation and now it shows that the every reservation is not available for the rest of the year? Is this a glitch and if so does anyone know a workaround?

Make sure you have Disney Resort Guest selected not Theme Park Tickets Guest.

 

[rpb718]

Seems they just altered the wording on the castle page waiting room. Folks having issues before might want to try again in case some glitches have been addressed.

 

[one_cat]

Hollywood Studios now at capacity for July 15 AND July 16.
View attachment 503246

Wow - capacity must be really low. They couldn’t have had that many people sign in yet.

 

[PPFlight75]

Am I correct that at this point it looks like they won’t take new 2020 bookings at all but if I have a July 2020 room I can modify it to November 2020?
(And buy tickets later)

Yes. I just moved one of my August (split stay) reservations to December.

 

[cookiecar]

For anyone who thought that they might swap out tickets that they used for park reservations for a different ticket (like buying a ticket when sales resume and saving your AP voucher for later), I found this little gem buried in the reservation details in MDE.

View attachment 503245

I saw that too, and wonder how that will work. I have 2 different tickets (5 day PH and 1 day PH) in my account and booked reservations for two trips “using” both of them. But I was never given the option to pick which ticket I was using for a given day. Neither one has expirations so I had no intention of actually using these tickets for entry since we can’t park hop. My plan was to buy a gold pass. Guess we’ll find out.

 

[Marionnette]

I saw that too, and wonder how that will work. I have 2 different tickets (5 day PH and 1 day PH) in my account and booked reservations for two trips “using” both of them. But I was never given the option to pick which ticket I was using for a given day. Neither one has expirations so I had no intention of actually using these tickets for entry since we can’t park hop. My plan was to buy a gold pass. Guess we’ll find out.

I’m in a similar situation. I bought an 8-day hopper. I only plan to go to the parks 7 days and of course, no hopping. I wanted to just buy a 7-day base ticket when I can and just move the 8-day hopper to a placeholder in MDE.

 

[brich330]

Hollywood Studios now at capacity for July 15 AND July 16.
View attachment 503246

Anymore capacity updates for the opening week?

 

[rileyz]

Finally done. BWV 8/9-8/21. Got what I wanted, after 8 freaking hours!

 

[Leigh L]

For anyone who thought that they might swap out tickets that they used for park reservations for a different ticket (like buying a ticket when sales resume and saving your AP voucher for later), I found this little gem buried in the reservation details in MDE.

View attachment 503245

Thanks! I was going to use a 1-day ticket I have until I can add two days to my ticket, I'll just wait in that case.

 

[babydoll65]

I have been trying since 8 o'clock this morning I managed to get 3 out of my 6 days then the screen froze in locked me out I have been trying to get back in the one time I was able to select everybody when I got to the calendar the calendar was completely gray and all the parks were grayed out it won't let me select anything I have no idea what to do from this point

 

[pixieprincess925]

For anyone who thought that they might swap out tickets that they used for park reservations for a different ticket

I saw that too, and wonder how that will work. I have 2 different tickets (5 day PH and 1 day PH) in my account and booked reservations for two trips “using” both of them. But I was never given the option to pick which ticket I was using for a given day. Neither one has expirations so I had no intention of actually using these tickets for entry since we can’t park hop. My plan was to buy a gold pass. Guess we’ll find out.

I’m in a similar situation. I bought an 8-day hopper. I only plan to go to the parks 7 days and of course, no hopping. I wanted to just buy a 7-day base ticket when I can and just move the 8-day hopper to a placeholder in MDE.

How would they do that exactly? I have AP and non-expiring tickets in MDE. The system did not ask me which tickets to use...