Cruise and Theme Park Operational Updates due to Coronavirus

[Searc]

All-Stars. If these teams bring their whole rosters, coaching staffs, some front office staff, training staff, etc; it is the the only place where they will be able to fit them. MLS rosters are double the size of NBA rosters.

All Stars for MLS and NBA has their choice of deluxe resorts...sounds about right.

 

[charmed59]

I’m not sure Disney needs to worry about guest recovery. This new Disney World, without 6 month ADRs and 60+ day FP+ and crowded lines with CMs asking for people to squish together might open a whole new set of customers to make up for those who aren’t getting their old normal.

I like fireworks, but not projection shows. I’m not a fan of parades. I don’t have the type of life where I can plan even a short trip 60 days in advance. I remember the days of stalking Minnie with a four year old, but she’s now 25, so I’m out of the character meet and greet stage. I can stand forever in lines where I can twirl with my arms out and not hit anyone. This new Disney is pretty much my dream Disney. I’ll wear a mask and pay rack rate for it.

 

[TheMaxRebo]

If for every upset/entitled/ugly guest that speaks up the CM had a nice/positive/understanding guest interaction this would be a non issue. But like we all know the negative people will scream louder than the positive people who will have a great time and leave happy without uttering a word of praise

we definitely try to express our thanks to CMs and give out "thank you cards" to those that go above and beyond ... but I am sure I am not yelling "thanks" as loudly as those complaining

but we should try to do more than we have in the past

 

[Remy is Up]

I think the problem is people don't know what they are paying for? And as someone else said....for all the people who are cancelling...how does Disney get them to come back? Sounds like too many permanent changes and maybe ones that people are not going to like. I still haven't decided whether I am going to keep my trip planned for 11/29...but if I cancel...I probably will not be back for years...it will be way too crowded next year and let's be honest.....Disney is a very expensive vacation to have so many things taken away or changed for the worse.

I understand your position. I'd wait and see if I were you

 

[Remy is Up]

I haven't read anything official, or even "semi-official" which says park hopping won't be allowed. The posted park schedule screams "hop over to EPCOT the end of the day for dinner, shopping and drinking" Maybe you won't be able to get a reservation but will have to check MDE and see if EPCOT is accepting new guests.

I've seen pictures of masks with a flap. Suggested use is to drink wine with a straw.

Posters are reading too much into posted CM openings at restaurants and resorts. No question this is for the first phase of opening, only DVC resorts. I'm sure additional restaurants will open as Disney opens up the resorts to "regular" guests.

Initially there will be no way to manage capacity and allow hopping. Once parks are back to at least 75% capacity they can consider it. But even then I think you will see some significant changes as to who can hop.

 

[Mal6586]

I think the problem is people don't know what they are paying for? And as someone else said....for all the people who are cancelling...how does Disney get them to come back? Sounds like too many permanent changes and maybe ones that people are not going to like. I still haven't decided whether I am going to keep my trip planned for 11/29...but if I cancel...I probably will not be back for years...it will be way too crowded next year and let's be honest.....Disney is a very expensive vacation to have so many things taken away or changed for the worse.

I don't mean this in any negative way to you, because deciding whether to come back is absolutely a personal decision that has no right or wrong attached to it, but I see a lot of people on these boards suggest that Disney will be crippled by longtime guests deciding not to come back, but the reality is there are first time guests all the time, and some of those will become longtime guests in their place. Disney doesn't have to do anything to bring anybody back, there's almost always going to be piles of folks in line ready to take that place.

 

[yulilin3]

we definitely try to express our thanks to CMs and give out "thank you cards" to those that go above and beyond ... but I am sure I am not yelling "thanks" as loudly as those complaining

but we should try to do more than we have in the past

picturing it in my head:
CM being yelled at by guest and then the next guest yelling 'THANK YOU, YOU ARE DOING AN AMAZING JOB, WE APPRECIATE YOU" lol

 

[Brianstl]

All Stars for MLS and NBA has their choice of deluxe resorts...sounds about right.

The NBA doesn’t have their choice. That column was a joke.

 

[Remy is Up]

Initially there will be no way to manage capacity and allow hopping. Once parks are back to at least 75% capacity they can consider it. But even then I think you will see some significant changes as to who can hop.

Hopping will be the biggest point if contention with long time guests who use it when it comes back. It won't be like it is now if the most supported changes are implemented. They are changes that would help long term in case of future breakouts. Park reservations and limited amounts of people hopping benefits the company. Makes a lot of things easier to manage and ensure the best guest experience. So while a lot may not like it, the whole reservation for park days and limited hopping, same day fps, etc. Makes sense

 

[lluv3971]

The Starbucks drive thru was the highlight of my week from mid-March to yesterday. Yesterday I GOT MY HAIRCUT. Highlight of my year!!!

Yes, but have you been to the car wash!?

 

[Dsny4fun]

I don't mean this in any negative way to you, because deciding whether to come back is absolutely a personal decision that has no right or wrong attached to it, but I see a lot of people on these boards suggest that Disney will be crippled by longtime guests deciding not to come back, but the reality is there are first time guests all the time, and some of those will become longtime guests in their place. Disney doesn't have to do anything to bring anybody back, there's almost always going to be piles of folks in line ready to take that place.

I didn't take it personally at all...you make very good points. Heck if I can go without having to wear a mask and still be able to park hop....I'm good and will keep my 11/29 vacation. I never liked the 60 day FP window....I liked the paper (same day) FP. I always seem to have a FP that's on the opposite side of the park from where I am !! 60 day ADR's I'm good with too. There are a lot of changes I can live with,,,but some could be deal breakers for me...I realize there are probably many people who never park hop and could care less if that goes away...I'm just not one of them

 

[CopperMonkey]

Hopping will be the biggest point if contention with long time guests who use it when it comes back. It won't be like it is now if the most supported changes are implemented. They are changes that would help long term in case of future breakouts. Park reservations and limited amounts of people hopping benefits the company. Makes a lot of things easier to manage and ensure the best guest experience. So while a lot may not like it, the whole reservation for park days and limited hopping, same day fps, etc. Makes sense

Hi Remy, any possible info about peoples reservations that might exist just a day or two before official park opening? Afraid of losing our Pop reservation that starts July 10th and not being able to make priority park reservations, not worried about staying on site per se as much as just not being able to access the parks in general, we can find off site accommodations if need be!

 

[CastAStone]

At this time there is no agreed upon plan on which resorts will open. Deluxe or otherwise. That is still in the discussion phases with several plans being considered

Thank you! Can we pin this to the top of the page?

 

[Eric Smith]

Hopping will be the biggest point if contention with long time guests who use it when it comes back. It won't be like it is now if the most supported changes are implemented. They are changes that would help long term in case of future breakouts. Park reservations and limited amounts of people hopping benefits the company. Makes a lot of things easier to manage and ensure the best guest experience. So while a lot may not like it, the whole reservation for park days and limited hopping, same day fps, etc. Makes sense

Can you be any more specific about the long term park hopping changes? Are you referencing APs specifically? I also don't see how making changes would make it easier to control long term breakouts. They could just take it away and refund the difference on the tickets and be done with it.

 

[rockpiece]

We have stayed at the Riviera the past 2 times we went(January and a quick trip in March for Runaway Railway) and we always end up at Epcot at night for dinner and take the skyliner back after. That will be a real bummer if we can't do that anymore.

 

[Searc]

Yes, but have you been to the car wash!?

Yes! A few days ago, for the first time in months.

 

[DGsAtBLT]

picturing it in my head:
CM being yelled at by guest and then the next guest yelling 'THANK YOU, YOU ARE DOING AN AMAZING JOB, WE APPRECIATE YOU" lol

Okay, but is it weird if I actually do this? Maybe without yelling? The combination of snark and gratitude is right up my alley

 

[Eric Smith]

We have stayed at the Riviera the past 2 times we went(January and a quick trip in March for Runaway Railway) and we always end up at Epcot at night for dinner and take the skyliner back after. That will be a real bummer if we can't do that anymore.

I feel like limiting hopping would really cut down on crowds in Epcot. We almost always end our days in World Showcase.

 

[Remy is Up]

Hi Remy, any possible info about peoples reservations that might exist just a day or two before official park opening? Afraid of losing our Pop reservation that starts July 10th and not being able to make priority park reservations, not worried about staying on site per se as much as just not being able to access the parks in general, we can find off site accommodations if need be!

Do you have current valid park tickets? Either day tickets or an ap?

 

[DGsAtBLT]

I feel like limiting hopping would really cut down on crowds in Epcot. We almost always end our days in World Showcase.

It would hit us hard too, we usually end up at MK or Epcot depending where we’re staying. By the time we get back to WDW I’m assuming hopping will be back in some form though, gonna be a while for us