CRT-- switching reservation to dining plan

[havoc315]

I made the "mistake" of booking the CRT on the website. Of course, pre-paying for it.

So now, I've tried calling Disney to get it put on the dining plan instead.

I was basically told they would usually do this, by canceling my reservation, and then re-booking it under the dining plan.

But the date/time of my reservation is now booked solid, so they can't do it this way. Supposedly, I was told that I could still get it refunded on the night of the dinner "at the podium," but there is no way to change the charge in advance.

So 2 questions --

1-- Has anyone had the charge reversed, "at the podium," on the day of their reservation? I won't be told it's too late at that point?

2-- Has anyone successfully called and had the charge reversed, even where the restaurant is booked up? (I have a feeling if I called again, and got a different CM, I might have better luck)

 

[StacyMarie]

I did the same thing and our reservation had to be cancelled and rescheduled in order to get the money refunded. Luckily, there was another opening only 15 minutes later than the original reservation. The CM did tell me that if there was not an opening around the original reservation that yes I could get the money refunded to my card at the podium when we checked in.

 

[havoc315]

The CM did tell me that if there was not an opening around the original reservation that yes I could get the money refunded to my card at the podium when we checked in.

As long as there is no difficulty actually doing that, I have no problem. I don't mind waiting for the refund, but I'll be peeved if I get told it is too late for the refund at that time.

 

[Faldred]

No matter which way you have it booked, you have until check-in at the restaurant to change your mind. If you have it booked "for credits" with CC guarantee, you can still choose to pay OOP, and vice-versa.

 

[TDC Nala]

Unless you want to rebook the reservation, you'll need to get the refund when you arrive.