They can cite you for not using your wipers? What if you love RainX like I do? I never use my wipers. The rain just flies right off my windshield.
I've had 2 cracked windshields replaced and 1 chipped fixed in the last few years. Wife and I had separate insurance companies and my truck had an unrepairable crack. The insurance would cover it with a $200 deductible. If I used their recommended company, they would give me a $50 coupon. Imagine the surprise when that company charged $250 to replace the glass. I called Safelite and paid it myself, $200 without the insurance claim.
My wife's car then had a crack. Her insurance company paid 100%. Following that, I sold my truck and bought her a new car, thus inheriting her old car. This time we kept her insurance for the new one and it got a chip. Again covered 100%. I used Safelite for all 3 listed.