Yahweh
DIS Veteran
- Joined
- Feb 15, 2012
- Messages
- 751
Here's the story:
So in November 2019, while on vacation, we bought 100 Rivera points directly from Disney. About two weeks after we returned home, our agent messaged us to let us know that there was a glitch in the system and one of our electronic signatures was not captured.
Because of Florida real estate laws, as Canadians, we actually need to be in the US to sign the papers. This wasn't a big deal because we had a trip planned for the early fall of 2020. Our DVC guy assured us that our points would still be available to use and that our membership card was valid. The only snag was that we would not be able to pay our annual dues until the paperwork was officially signed and the contract was closed.
Of course, Covid hit! After four canceled trips and two and a half years later, we finally made it down earlier this month and resigned the papers.
Today, the contract officially closed! I went online this afternoon to pay our dues. Anticipating a $2000.00+ bill, I was shocked that the amount owed was only $515.00.
Here's the Question:
Is it possible Disney could not legally charge us for any dues accruing before the contract was closed?
So in November 2019, while on vacation, we bought 100 Rivera points directly from Disney. About two weeks after we returned home, our agent messaged us to let us know that there was a glitch in the system and one of our electronic signatures was not captured.
Because of Florida real estate laws, as Canadians, we actually need to be in the US to sign the papers. This wasn't a big deal because we had a trip planned for the early fall of 2020. Our DVC guy assured us that our points would still be available to use and that our membership card was valid. The only snag was that we would not be able to pay our annual dues until the paperwork was officially signed and the contract was closed.
Of course, Covid hit! After four canceled trips and two and a half years later, we finally made it down earlier this month and resigned the papers.
Today, the contract officially closed! I went online this afternoon to pay our dues. Anticipating a $2000.00+ bill, I was shocked that the amount owed was only $515.00.
Here's the Question:
Is it possible Disney could not legally charge us for any dues accruing before the contract was closed?