Coronavirus and DCL Megathread - Suspension of Departures for the fleet until early November. Booking only available from early December.

[FigmentSpark]

So a question no one seems to have mentioned... what happens if the cruise before yours is quarantined? I assume you'd get your money back, but if you're already en route or in Orlando (or wherever), what do you do with those 7 days?

We're on the Fantasy in 2 weeks and I think everything will be fine, but I'm wondering if booking a week-long hotel as a contingency might be a good idea. Not sure, yet. All the decent pricing was gone a long time ago anyway.

 

[hnthomps]

So a question no one seems to have mentioned... what happens if the cruise before yours is quarantined? I assume you'd get your money back, but if you're already en route or in Orlando (or wherever), what do you do with those 7 days?

We're on the Fantasy in 2 weeks and I think everything will be fine, but I'm wondering if booking a week-long hotel as a contingency might be a good idea. Not sure, yet. All the decent pricing was gone a long time ago anyway.

We're on the 3/21 sailling. So what do I do if you get quarantined?

A really good question. And one of the scenarios I hadn't thought about! We'll be at WDW for 2 nights before the cruise, but even a full refund of our cruise fare (booked opening day) probably wouldn't cover the expense of converting it to a WDW stay at the last minute (not to mention the lack of planning).

I guess I'd hope they'd refund the cost to change our plane tickets ($200/person). If they helped us get a room at a resort and threw in a few anytime fp+s we'd stay

 

[Karin1984]

I know I said "my chances" but my question was really hypothetical for all upcoming cruises. I think the chances of ports denying entry or other cruising disruptions are a lot higher than the risk of actually getting sick.

I think on DCL you are good as long as the situation in the US doesn't change. The other ships that got turned away in the Caribbean were Italian ships with many Italian crew members, I believe?

So a question no one seems to have mentioned... what happens if the cruise before yours is quarantined? I assume you'd get your money back, but if you're already en route or in Orlando (or wherever), what do you do with those 7 days?

We're on the Fantasy in 2 weeks and I think everything will be fine, but I'm wondering if booking a week-long hotel as a contingency might be a good idea. Not sure, yet. All the decent pricing was gone a long time ago anyway.

It cannot hurt to have a back up hotel if there is a rate that's flexible and can be cancelled short before arrival. And if it happens, check if your airline is lenient to help out without hefty fees. But with how the situation is now in the US, I don't think you would need it.

 

[DIS_MIKE]

I just called DCL and talked to a very nice CM. He basically reassured me that Disney is doing all they can at this point to prevent the spread of disease and is sending out notices to those who are sailing soon. We already know that they are denying those from boarding who have certain passports, etc.

He did not ask me for my conf # or give me the option to change dates or cancel. He seemed pretty optimistic.

*****The CM even told me the person next to him booked a cruise today for a person from Atlanta WHO WORKS FOR THE CDC! So if people from the CDC are booking cruises then I guess we'll be ok!

I understand that many on here are going to ports of call that may end up being canceled and that is a real shame but I guess it's better safe than sorry at this point. My itinerary includes Key West & CC so I hope I will not be too affected by this.

 

[Gentry2004]

I just called DCL and talked to a very nice CM. He basically reassured me that Disney is doing all they can at this point to prevent the spread of disease and is sending out notices to those who are sailing soon. We already know that they are denying those from boarding who have certain passports, etc.

He did not ask me for my conf # or give me the option to change dates or cancel. He seemed pretty optimistic.

*****The CM even told me the person next to him booked a cruise today for a person from Atlanta WHO WORKS FROM THE CDC! So if people from the CDC are booking cruises then I guess we'll be ok!

I understand that many on here are going to ports of call that may end up being canceled and that is a real shame but I guess it's better safe than sorry at this point. My itinerary includes Key West & CC so I hope I will not be too affected by this.

Same, we are headed to KW, CC and Nassau (5 night Magic) so I'm hoping our cruise will be okay. We've been waiting so long!

 

[smmco]

Are people denied boarding getting a refund. It doesn’t sound like it would covered under trip insurance.

 

[Gentry2004]

Are people denied boarding getting a refund. It doesn’t sound like it would covered under trip insurance.

I believe the ones being denied due to travel restrictions (having visited a restricted location) are being refunded. And if you are sick with a diagnosable illness, it would be covered under trip interruption.

 

[louey]

Has anyone had any luck canceling their cruises without penalty? A few people have mentioned it but I have not see any updates. My cruise is already paid in full and is approaching the 60-day mark.

I declined insurance because it does not include outbreaks.

We cancelled our May cruise on Disney, we lost the cost of the insurance and possibly our deposit (we were paid in full at also approaching the 60 day mark). I filed a claim with the insurance for the deposit money and I checked the status of that and it has only been assigned to someone. We have not gotten a reply from them as of today. The way I understand it, if they decline our cancellation Disney will give us .75% of our deposit in a credit to use on a future cruise. I Hope I got that right, we are still waiting for our credit to hit our Credit card they say it takes 7-10 days. Hope this helps. I just couldn't stop stressing on if it gets worse then possibly losing a lot of money unless the cruise was cancelled by Disney. Its a vacation we can do it anytime hopefully stress free.

 

[DIS_MIKE]

Same, we are headed to KW, CC and Nassau (5 night Magic) so I'm hoping our cruise will be okay. We've been waiting so long!

How many days until your cruise? I'm at 68 right now.

 

[Gentry2004]

How many days until your cruise? I'm at 68 right now.

37. If I had known about the 57+ days only lose your deposit thing sooner, I probably would have done it. My deposit was only 10% because they were running a reduced deposit when we booked last year. My flights are refundable (points.)

 

[xiphoid76]

So a question no one seems to have mentioned... what happens if the cruise before yours is quarantined? I assume you'd get your money back, but if you're already en route or in Orlando (or wherever), what do you do with those 7 days?

We're on the Fantasy in 2 weeks and I think everything will be fine, but I'm wondering if booking a week-long hotel as a contingency might be a good idea. Not sure, yet. All the decent pricing was gone a long time ago anyway.

This happened to us during Hurricane Irma...we were on the way to Florida for our cruise when they canceled it. We called Disney and they were able to get us a really good deal at the Polynesian for the week. It was last minute and I am sure the rate would have been 500 or more a night, but they got it for us for half that price as were were on a canceled Disney cruise. Hopefully something similar might happen as well.

 

[Ccll4]

*****The CM even told me the person next to him booked a cruise today for a person from Atlanta WHO WORKS FROM THE CDC! So if people from the CDC are booking cruises then I guess we'll be ok!

ROFLMAO

 

[Ccll4]

Obviously, keep watching what is happening, but at this time I would go. We are going next week on the WBPC cruise and then 5 days in DL...

Well the WBPC is long enough for a quarantine . Being on the Wonder for the next two weeks is probably safer than being on land. You'll get to see how this all plays out from a semi-safe distance.

 

[cedman77]

My family and I are 112 days out for 7 night Western on the Fantasy. The CM via chat assured us that they are taking every precaution that they can but understand if I wanted to cancel our cruise. If I cancel between now and 56 days before our sailing date, I'll loose about $1100 because I had used my placeholder for the reduced deposit. We'll also loose the $200 on board ship credit as well. Our placeholder still had the on board credit before they changed their policy. We're starting to question if we should even go to Walt Disney World as well? We had a land sea combo all planned out.

 

[mlayman7]

Also on the 3/21 fantasy cruise, been worrying about not being able to get into some sports. Have a feeling the cruise will still happen but with extra precautions especially getting on the ship. If we cant dock at a port, do those port fees get refunded to us in any way?

 

[o&smom]

Well the WBPC is long enough for a quarantine . Being on the Wonder for the next two weeks is probably safer than being on land. You'll get to see how this all plays out from a semi-safe distance.

I know, I am so excited to get on the ship and not keep getting inundated with corona virus info. We never get WiFi, so we will just be oblivious. It could be a big shock when we check in with reality at Starbucks in Cabo. Ignorance will be blissful!!!

 

[Ccll4]

If we cant dock at a port, do those port fees get refunded to us in any way?

Yes back to original form of payment.

 

[ahen]

We cancelled our May cruise on Disney, we lost the cost of the insurance and possibly our deposit (we were paid in full at also approaching the 60 day mark). I filed a claim with the insurance for the deposit money and I checked the status of that and it has only been assigned to someone. We have not gotten a reply from them as of today. The way I understand it, if they decline our cancellation Disney will give us .75% of our deposit in a credit to use on a future cruise. I Hope I got that right, we are still waiting for our credit to hit our Credit card they say it takes 7-10 days. Hope this helps. I just couldn't stop stressing on if it gets worse then possibly losing a lot of money unless the cruise was cancelled by Disney. Its a vacation we can do it anytime hopefully stress free.

I'm waiting on a claim for illness, I called the number and it said it takes 3 weeks! I didn't expect it to take so long. We had to cancel the day of our cruise due to my father taking ill.

 

[Kevin Liu]

Moved our 08-2020 fantasy cruise to 08-2021 today. Final payment was next week, so made the safe call and pushed out the cruise.

we are going to WDW in 2 weeks still

 

[ACDSNY]

Well the WBPC is long enough for a quarantine . Being on the Wonder for the next two weeks is probably safer than being on land. You'll get to see how this all plays out from a semi-safe distance.

Especially if your from the Sacramento area in California where they keep transferring patients to. We'll be sailing down the river next week at this time.