Coronavirus and DCL Megathread - Suspension of Departures for the fleet until early November. Booking only available from early December.

[bcwife76]

Both Princess and HAL also announced today drastic cuts to their 2020 Alaska cruises, with only a handful of ships still on the schedule to go there starting in July (so far).

 

[cruisehopeful]

California Governor said that there likely won't be any large gatherings in the state through the summer. I would assume that people lining up for a cruise ship would be consider a large gathering. The Wonder is still parked here in San Diego. It doesn't sound like it will be able to come up with anything that involves the California ports throughout the summer. I do enjoy seeing it when the local news closes with a live shot of the harbor....so, at least there's that.

 

[tidefan]

Magic is now canceled through June 7th.

 

[Chemist]

I don’t see any cruises ANYWHERE happening at ALL this summer and maybe fall. California is cancelling big events left and right. ALL big and even not so big.

Cruises are even higher risk than parades and art festivals.

That also means that the theme parks will be closed indefinitely.

If we are still this locked down, cruises will NOT be running.

 

[BadPinkTink]

Magic is now canceled through June 7th.

https://disneycruiselineblog.com/20...-magic-european-sailings-through-june-7-2020/this is no surprise, its the Mediterranean routes
The following cruises have officially been canceled:
Disney Magic

• Saturday May 23, 2020 7-Night Mediterranean Cruise from Barcelona
• Saturday May 30, 2020 7-Night Mediterranean Cruise from Barcelona
• Saturday June 6, 2020 7-Night Mediterranean Cruise from Barcelona to Civitavecchia

 

[tidefan]

https://disneycruiselineblog.com/20...-magic-european-sailings-through-june-7-2020/this is no surprise, its the Mediterranean routes
The following cruises have officially been canceled:
Disney Magic

• Saturday May 23, 2020 7-Night Mediterranean Cruise from Barcelona
• Saturday May 30, 2020 7-Night Mediterranean Cruise from Barcelona
• Saturday June 6, 2020 7-Night Mediterranean Cruise from Barcelona to Civitavecchia

I know... I'm scheduled to be on the July 1st Greek Isles. I don't see that one going at all. I wish DCL would go ahead and cancel it. A number of people on that cruise have already had their air cancelled by their carriers so they may not be able to get there even if they tried...

 

[AquaDame]

Hmm, I'm not seeing it updated on their website yet but once I do, I'll edit the announcement thread.

 

[BadPinkTink]

I know... I'm scheduled to be on the July 1st Greek Isles. I don't see that one going at all. I wish DCL would go ahead and cancel it. A number of people on that cruise have already had their air cancelled by their carriers so they may not be able to get there even if they tried...

Well there is about 3,000 people on The Magic , so just for these 3 canceled cruises that approx 9,000 people who have to either get refunded or get their booking switched to a different date. They have to do the cancellations in stages as its just way too much for their systems to deal with.

Its my guess that everything up to the July 25 cruise will be cancelled and Disney will go straight to Dover for the Northern Europe sailings

 

[harriet2]

Well there is about 3,000 people on The Magic , so just for these 3 canceled cruises that approx 9,000 people who have to either get refunded or get their booking switched to a different date. They have to do the cancellations in stages as its just way too much for their systems to deal with.

Its my guess that everything up to the July 25 cruise will be cancelled and Disney will go straight to Dover for the Northern Europe sailings

I really doubt the US will be in a fit enough state by then for the EU to allow access to US citizens (Macron also already said he wanted the Schengen border closed till September).

 

[lorimay]

I'm really thinking its getting less & less likely The Magic will sail to Europe this season at all.

 

[Candycane83]

Magic is now canceled through June 7th.

They are really taking their time! Come in July 13!

 

[Gentry2004]

I'm really thinking its getting less & less likely The Magic will sail to Europe this season at all.

Agree. Or like another PP said, they could sail it over empty just to do the scheduled dry dock over there and the WBTA.

 

[gotomu212]

Well there is about 3,000 people on The Magic , so just for these 3 canceled cruises that approx 9,000 people who have to either get refunded or get their booking switched to a different date. They have to do the cancellations in stages as its just way too much for their systems to deal with.

Its my guess that everything up to the July 25 cruise will be cancelled and Disney will go straight to Dover for the Northern Europe sailings

There are less than 900 staterooms though and cancellations/moving is done for the whole room at once. That’s less than 3,000 reservations. They handle way more than that on opening day. I’m not buying that their systems can’t accommodate that anymore. If they are still so understaffed they need to staff up as they are hurting their brand with a lot of cruisers-especially new ones with this drip drip drip (ESPECIALLY as their competition is all out ahead of them on this).

 

[ladyofthetramp]

One week short of my cruise on the 13th...

 

[Missmilphie]

I got my cancellation notification for my 23rd may magic cruise today and got through pretty much instantly to the call centre for a refund. Admittedly it was the UK phone number but they weren’t struggling with volumes of calls today.

 

[Trera]

I got my cancellation notification for my 23rd may magic cruise today and got through pretty much instantly to the call centre for a refund. Admittedly it was the UK phone number but they weren’t struggling with volumes of calls today.

it might be better for those in the USA to all the UK number to cancel? It would cost you a bit on the phone line but maybe save you an hour or two on hold

 

[jenmiller114]

There are less than 900 staterooms though and cancellations/moving is done for the whole room at once. That’s less than 3,000 reservations. They handle way more than that on opening day. I’m not buying that their systems can’t accommodate that anymore. If they are still so understaffed they need to staff up as they are hurting their brand with a lot of cruisers-especially new ones with this drip drip drip (ESPECIALLY as their competition is all out ahead of them on this).

That's true. But these cruises are after PIF, so the cancellations have to be processed by the accounting department before the res. agent can cancel and issue the credit or refund. Cruises that are cancelled before PIF can be cancelled without getting accounting involved. And they have to calculate the credit amount per person not reservation so it does take a little longer. On the plus side, once they do officially cancel, they have everything ready so you can call immediately to rebook or request a refund. Before, they were sending out notices and giving a call back date. But people were calling immediately and there was nothing they could do. So they are taking a little longer in an effort to be proactive. When you get the notice, you can call right away and they know exactly how much your refund/credit will be and it takes just a few minutes to process. On the plus side, they seem to be getting a handle on it because the cancellations are being announced a lot quicker than they were when they first started. They just issued the last notice a few days ago.

 

[Naeher]

it might be better for those in the USA to all the UK number to cancel? It would cost you a bit on the phone line but maybe save you an hour or two on hold

Use Skype or similar to save international costs.

 

[mmmears]

I'm really thinking its getting less & less likely The Magic will sail to Europe this season at all.

Agreed. And even if DCL wanted to, how likely is it that all those countries want to accept all the passengers at every port?

 

[tidefan]

Agreed. And even if DCL wanted to, how likely is it that all those countries want to accept all the passengers at every port?

And even if DCL wanted to, would passengers that may be currently scheduled be able to rearrange air transportation that their carrier may have already cancelled...