We had a wonderful stay at CSR! Our DME bus was waiting at the airport when we arrived, so we made it to the resort by 10:40 am. The only bad part of our stay was the check-in. I did the on-line check-in, assuming falsely that it would SAVE time. My line had only 3 people ahead of me, but took over 40 minutes. The CMs staffing it went from 3 to 2 to 1 while I was in line. The regular check-in line had 10 CMs, and went much faster even though the line was much longer. I had requested connecting rooms, and was told that I received them. When we got to our rooms, we found that they did not connect. I had to visit the front desk again later after returning from AK and a very, very kind manager was able to just switch one of our rooms to make them connect on the other side. That was the only negative part of our experience here. All the CMs we encountered were very friendly, and we really enjoyed a few meals at the Pepper Market. I think it has a great selection. We were upgraded to Casitas 1, even though I paid for a standard room. The location was nice. We were pretty much right in between bus stop 1 & 2, so we always took 2. It was a must. The seats were all taken every morning by the time the bus was at #3. The people at #4 never got a seat. We rode the bus between 8:15 and 9:00 each morning.
Casitas 1 is a LONG walk to the Dig Site. LONG. The resort is huge. Our housekeepers did a pretty good job. We never got any towel animals, but my DDs stuffed animals were always arranged on her bed. Good enough! I ordered a case of water from Costco and it was at the business center for pick-up. Even with the $10 service fee, it still is a great deal, because I paid less than $16 for 24 bottles of water, which sell for $2.50/ea. at the resort. We drank them all and did end up buying 2 of the large bottles for the final evening. I brought along the Crystal Light drink packets so my kids could make lemonade or cherry drink if they didn't want the plain water at night. I loved utilizing the RAC service. I didn't realize that our boarding passes would appear on our door the last night. It was so easy to check-in our bags with RAC, and we caught an early DME bus for our return. Since I have 5 kids, we have been staying at Wyndham Bonnet Creek in 2 or 4 bedroom villas the last few trips. I enjoy the larger accommodations alot, but the
free dining and free DME service was awesome and a nice change of pace. CSR is a great choice for your vacation...you won't be disappointed!