My husband and I just got back from our anniversary trip to Disney. CSR is a beautiful resort and the new renovated rooms are great. We were actually upgraded to a king bed facing the quiet pool in Casitas 4. (I actually sent a fax request about 30 minutes before I did my online check-in--10 days before arriving) I was shocked that we got this upgrade at no charge. Everything was great--except--the Pepper Market. My husband and I got so frustrated with this place. We gave it three tries and all three experiences were negative. We are not picky eaters. We tried different items each time and all of them tasted horrible! Thank goodness we had
free dining because I wouldn't have paid for any of it. There is a lot of confusion about the 10% service charge. It is 100% waived if your on the dining plan but I felt really bad for the wait staff because I think a lot of them lose tips due to the dining plan so we just left a tip on the table everyday. I don't know if they make all there money based on tips like most waiters??? Just in case we left a couple of dollars each time. Also, be prepared to wait in a line to get seated. It was not very busy at all but we waited in line on two of our visits.
We did receive a complimentary champagne toast for our anniversary.
Also, if anyone is wanting a reveiw on Disney Florist, our experience was awesome. My husband had the Tinker Bell's Holiday Wish sent to our room and its beautiful! They actually brought it in our room while we were gone to the park on the day we checked in.
Overall, we really enjoyed our stay at CSR. I will stay there in the future visits!!! Just sad that our trip went by so fast!!!