My review of CSR:
Stayed from 5/18 thru 5/23. Me, DH, DS 13 and DD 11. Arrived late - after 12am. Walked right up to registration. We were assigned Casitas 3 - no I did not put in for any room request. We weren't offered help with luggage (not sure if it was available that late) but we didn't ask - we just headed to our room. It took us awhile to find it. Next day in the sunlight we saw the correct way we should have walked
We were in 3296 - Casitas 3 - 2nd Fl. Room was spotless (I checked the whole room the next morning). We were very happy. Only thing I can say is the sliding wooden doors didn't quite reach each other. I would say there was a 1 inch gap - didn't bother us. We didn't have anyone in either room next to us. Very quiet. If we came out our door the long fountain was there and the quiet pool was steps away.
Bus Service - only had problems one morning. Going to M.Kingdom - waited 35 mts. Other than that we had everything from the bus was at the stop, to 5, 10 and even a 20 mt. wait. So all in all I would say good service. We did make one stop which surprised me. I'm trying to think where we were coming from. I think it was AK and we stopped at Blizzard Beach to pick up one couple. It didn't bother me but I didn't expect it. Oh and I was very surprised that it was only minutes to each park????? That was wonderful. We only had to stand once the whole trip.
Pepper Market - ate there 3 times. We loved it. I wasn't sure from what I had read about it but we actually loved it. We all tried different things over the 3 days and honestly it was all good. Quick service area was also very nice - stopped there alot in the morning for breakfast.
CSR workers - I thought everyone was above and beyond in helpfullness and in being nice. Concierge, bell services and the people that hold your luggage for you could not have been nicer. I only have good things to say. Mousekeeping was top notch and if you're wondering - no we didn't get any towel animals. Oh the queen beds were great, comfortable as well as the pillows. This is a very big plus to us.
Resort was very nice and honestly it reminded me of CBR which I also loved. I thought they were very similar.
Pools - kids loved the main pool - heck I did too. Not too crowded at all, enjoyed the slide. We went there twice during our trip. Hot tub - it seemed two jets were super strong while the others were barely producing. Many people commented on that. Didn't bother me though.
Quite pool - ok this is where I have a negative and it's not towards the resort. We went to the quiet pool for 40 mts. one afternoon. My kids were the only kids there and there were maybe 4 groups of adults spread around the pool. Everyone smoked - everyone. Now maybe this pool has smoking areas????? so correct me if I was wrong. But if we were staying any more than the 40 mts. we def. would have to leave.
One thing that I was surprised at. At Casitas 1 - the outdoor fountain area - they seemed to be having private parties outside everynight with loud music. I was afraid that we would hear all this noise in our room. Luckily we didn't but I was surprised that this was going on. The other areas of the resort seemed to be very laid back but this area was bustling at night. Not a negative just my observation.
My only other negative has to do again with other guests. Two adults decided to play INSIDE one of the fountains - it was the middle of the afternoon and I'm guessing they were drinking by the way they were acting. My kids observed all this and I thought wow no class.
So....sorry if this was so long. We really had a great trip and were glad we stayed here. Yes there was alot of walking but we knew this going in so we were prepared. I would def. recommend this resort.
Let me know if I can answer any questions.
Mary