A 10% gratuity is included in your bill for dining in. Take out orders do not include this charge. You can read more about the Pepper Market on my CSR website below.
You are not pressured into tipping. There is a 10% gratuity on your tab, but it can be removed. The Pepper Market, however, is not a typical food court. Your drinks are served to you, and you are given more service than at a traditional food court. I've never had a problem with the gratuity added to the bill.