Contacting Concierge

[emilyann415]

I am sailing on the Magic in Concierge in October. I just recently paid off the cruise and am patiently waiting for them to release the excursion options for the cruise (well not so patiently) and I started wondering if concierge is supposed to contact me or me them for any requests and to get my list of desired excursion to them. It's been a while since I've cruised concierge so I can't remember.

TIA
Emily

 

[PrincessShmoo]

I am sailing on the Magic in Concierge in October. I just recently paid off the cruise and am patiently waiting for them to release the excursion options for the cruise (well not so patiently) and I started wondering if concierge is supposed to contact me or me them for any requests and to get my list of desired excursion to them. It's been a while since I've cruised concierge so I can't remember.

TIA
Emily

They should be contacting you around 130 days out, but you can contact them at any time now, if you wish. You can submit your requests at 125 days, and at 120 days they will see to getting the requests filled (before the Platinum Castaway Club members).

 

[DISNEY FANTASY]

I am sailing on the Magic in Concierge in October. I just recently paid off the cruise and am patiently waiting for them to release the excursion options for the cruise (well not so patiently) and I started wondering if concierge is supposed to contact me or me them for any requests and to get my list of desired excursion to them. It's been a while since I've cruised concierge so I can't remember.

TIA
Emily

You can email when you want.

dcl.concierge.services@disneycruise.com

Ask anything.

 

[emilyann415]

Thanks all. I don't really use them for much....just want to make sure we get a particular excursion is all. Thanks again.