Conjoining Rooms??

[SumWhrOvrThRanBo]

Is there anyway to guarantee getting conjoining room when staying at a Disney resort? My family of 7 (2 adults & 5 kids) will be making our first trip to Disney in October. We plan to stay at the Pop and we will need 2 conjoining rooms. Are there other reasonable options for a family of seven?
Thanks!

 

[dansdad]

Is there anyway to guarantee getting conjoining room when staying at a Disney resort?

Nope. And for what you want, Disney refers to these as connecting rooms. Just so you can get your request correctly worded.

 

[Harambe]

I believe the Swan and Dolphin will guarantee connecting rooms. Sometimes you can get a great deal from Swan/Dolphin if you look at their website.

 

[DisneyRookie2007]

Nope. And for what you want, Disney refers to these as connecting rooms. Just so you can get your request correctly worded.

My ressy last March indicated our connecting rooms were guaranteed

 

[aaarcher86]

Is there anyway to guarantee getting conjoining room when staying at a Disney resort? My family of 7 (2 adults & 5 kids) will be making our first trip to Disney in October. We plan to stay at the Pop and we will need 2 conjoining rooms. Are there other reasonable options for a family of seven?
Thanks!

If you have 2 adults and more children than fit in 1 room they will guarantee the connection. They will put 2 rooms on the same reservation. They won't split up families like that.

3+ adults regardless of the number of children they will make 2 separate reservations and connection will not be guaranteed.

 

[dansdad]

They will do everything possible to get you connecting rooms, but it is not guaranteed. Not trying to start a huge debate, but need to point out the only thing you are guaranteed is a room(s) on property. I have personal experience with not getting connecting when it was "guaranteed", even showing on our confirmation. I have twice witnessed families checking in while we were, and them not getting their guaranteed connecting rooms. We have extended family that also did not get their guaranteed connecting rooms.


Disney truly will do everything they can to get you connecting rooms. My only point in bringing this up is so people understand it is not guaranteed. It was not a pretty site at check-in when a guaranteed request wasn't met.

 

[Lynne M]

My ressy last March indicated our connecting rooms were guaranteed

And I've never understood why there's that disconnect between the reservation paperwork and what's possible for the resort to do.

As it stands now, I don't believe it's possible for them to guarantee connecting rooms, for one simple reason - there's no way to reserve them. They're not a bookable category.

For instance, if you call and say "I want a bunkbed room at WL", the system reserves a bunkbed room for you. It knows how many bunkbed rooms there are at WL, and when all of them are reserved for a certain day, the system will not allow any more to be booked.

It doesn't work that way for connecting rooms. It can be noted as a request, but the system doesn't say, "OK, I've got 152 connecting room pairs at this resort, and Lynne just reserved one, so now only 151 are left." So in theory, they could have 420 guests request connecting rooms at a resort where there are only 400 connecting room pairs. 20 of those 420 people who requested it aren't going to get it.

From what I understand, they really do treat connecting room requests as a priority when assigning rooms. They'll certainly try their best to get you into a connecting room, and the vast majority of people who request them do get them. But it's never a guarantee, and some people don't get that request granted.

If it's critically important that your party can't be separated, the only way to guarantee that you'll be together is to book a single room that holds your entire group. If one of your kids is under 3, then you can get a family suite at AoA or ASMu. If your kids are all older than three, then you'd need a two-bedroom villa at a deluxe villa (DVC) resort.

 

[LilyWDW]

Connecting rooms can not be guaranteed. No matter what your reservation says. If you read the fine print, the only thing guaranteed is a room on Disney property. Nothing else. It doesn't matter how many adults vs children there are. We have had a member who was a single adult with multiple children who was not given their "guaranteed" connecting rooms. I have been on these boards for quite awhile and have seen many MANY members who did not get their "guaranteed" connecting rooms.

Again, connecting room are NOT guaranteed.

 

[dansdad]

Lynne M, that was the EXACT explanation we were given by the general manager when I nicely asked to speak to her.

 

[taylor3297]

Hopefully, you will be able to get the connecting rooms. If not, hopefully they will be able to at least give you adjoining rooms.

 

[Gooshy]

I was talking with a CM about that with rooms at AoA. And I was told yes. I suppose it depends on the resort.

 

[dansdad]

I was talking with a CM about that with rooms at AoA. And I was told yes. I suppose it depends on the resort.

I'm sorry, but no it doesn't. Until there is complete overhaul in the reservation system, it's impossible. And with the way the new website roll out has gone, I shudder to think of a reservation system overhaul.

 

[DebbieB]

Part of the problem is that people come and leave on different days so it makes it difficult to track when each half of connecting rooms are empty. I think typically they have less requests for connecting rooms than they actually have, so they assign them to different groups and keep the door locked. Then a day comes along where they have more requests than they have empty pairs.

 

[maxiesmom]

Hopefully, you will be able to get the connecting rooms. If not, hopefully they will be able to at least give you adjoining rooms.

Hopefully they would. But then the OP also needs to be aware the adults would be told that one has to sleep in each room. They will not allow the children to occupy a room without an adult.

When people insist that connecting rooms are guaranteed I like to point out that even the bookable categories are not guaranteed. Something I have experienced first hand. Twice. If Disney will not guarantee something a guest has to pay for, what would leave you to bet that they would guarantee something that makes them no money?

Nothing is guaranteed, except you will get a room(s) at a Disney resort. Everything else is subject to availability.

 

[CanadianGuy]

Nothing is guaranteed, except you will get a room(s) at a Disney resort. Everything else is subject to availability.

I'm waiting for the day when my arrival at a value resort is greeted with "We have no availability for you in your room category so we have upgraded you to the Grand Floridian.." -- LOL

A boy can dream right? And my momma always taught me to dream BIG! LOLOL

 

[lanejudy]

Is there anyway to guarantee getting conjoining room when staying at a Disney resort? My family of 7 (2 adults & 5 kids) will be making our first trip to Disney in October. We plan to stay at the Pop and we will need 2 conjoining rooms. Are there other reasonable options for a family of seven?
Thanks!

It looks like your youngest will only be a year old in October so you could do a family suite in either the All Star Music resort or the Art of Animation resort, or a cabin at Fort Wilderness. Other options involve a 2-bedroom villa. Connecting rooms are not guaranteed, so unless you are willing to take a chance on that happening, you're better off doing one of the other options that allow 6 guests + 1 under age 3 in the same "room" (suite or cabin).

 

[aaarcher86]

As a matter of Disney policy, 2 adults + any number of children will have guaranteed connecting rooms.

3 adults + any number of children will have 2 reservations with a request that is not guaranteed.

If they Disney rep didn't book it correctly, that's one thing (and I'm sure it happens since it's kind of confusing)... but per policy they will guarantee connecting rooms for the 1st scenario. It is guaranteed by booking 2 rooms on 1 reservation versus 2 reservations with a travel with number.

I'm sure it happens that it's booked as guaranteed as per policy, guests check in and then there isn't a connection available... but if it falls under policy as guaranteed and they guarantee it you should be able to expect that.

 

[dansdad]

I'm sure it happens that it's booked as guaranteed as per policy, guests check in and then there isn't a connection available... but if it falls under policy as guaranteed and they guarantee it you should be able to expect that.

Per the CBR General Manager, ours was booked correctly. However, as was stated earlier there is no mechanism in place to assure that the room assigners don't give out one of both of your "guaranteed" connecting rooms prior to your arrival.

I'm sure the majority of people who request connecting rooms get them. But to say you can count on it happening is giving false security.

 

[aaarcher86]

Per the CBR General Manager, ours was booked correctly. However, as was stated earlier there is no mechanism in place to assure that the room assigners don't give out one of both of your "guaranteed" connecting rooms prior to your arrival.

I'm sure the majority of people who request connecting rooms get them. But to say you can count on it happening is giving false security.

Not really. Disney will tell you something if isn't guaranteed. If they book something as per their own policy allowing a CM to 'guarantee' the connecting rooms than that's what someone should expect. If it is always not guaranteed, that's what the CMs should tell you.

If they booked it with 2 reservations and linked them together, which isn't guaranteed, but told the guest it was than it was a CM problem.

If you book a MK view at CR, that's what you expect. Of course there is always that slight possibility that you won't get it because you're just guaranteed a room... but it's still what you expect. If Disney has a policy, I would expect it to be followed. If it wasn't doable, I would expect them to find a suitable alternative. A single mother with 6 children 3 - 17 would need two rooms and it would be guaranteed. Who else would the adult be if the rooms were not connecting in the second room?

Majority of the time connecting rooms are not guaranteed. In the OPs situation they are, and that's what should be expected. The booking CM needs to book it properly and put in the correct codes. OP is welcome to make their own judgement, but the policy for booking CMs is as stated above.

 

[maxiesmom]

It states on the Disney web site when you go to confirm your reservation "Please note that we will do our best to accommodate your requests; however, requests cannot be guaranteed." And when you select requests the first one that pops up is "Request a nearby room or connecting door."

Connecting rooms are definitely a request. And as stated by Disney, not guaranteed.