Confirmation Letters through Website

[bgraham34]

Agreed

I sent an email telling them my thoughts on the matter.

 

[dvcdisney]

AgreedI sent an email telling them my thoughts on the matter.

Great!

 

[Litty8]

I agree that costs us all extra money. I think having the option to do away with the mailing is a great idea. I'm going to send an email too...

 

[disneynutz]

Here is a bit of information that you might find useful. The cost to mail out a confirmation is $8.00 each, (Disney's estimate).

The new MS software has the ability to email confirmations but it isn't used. Maybe it will be a future option.

 

[dvcdisney]

Here is a bit of information that you might find useful. The cost to mail out a confirmation is $8.00 each, (Disney's estimate).

The new MS software has the ability to email confirmations but it isn't used. Maybe it will be a future option.

Are you kidding? This is insane.

I have to admit, I was thinking about $1-$2 that we would be saving for each confirmation.

Now, I'm very . I can't believe they are making us pay for this. This is seriously ridiculous.

Thanks to everyone who contacted MS with this! I'm hoping more will join in.

 

[disneynutz]

Are you kidding? This is insane.

I have to admit, I was thinking about $1-$2 that we would be saving for each confirmation.

Now, I'm very . I can't believe they are making us pay for this. This is seriously ridiculous.

Thanks to everyone who contacted MS with this! I'm hoping more will join in.

Don't forget, this is the loaded cost and the confirmations are probably printed and mailed in batches by a outside vendor to save money. Paper, postage, payroll, printers, folders, stuffers, computer time, it all adds up. How many thousand are printed and mailed each day?

When I worked for the phone company the loaded cost to process the paperwork to install a phone line was $80.00, this was several years ago and that was just the paperwork.

How much do you think it costs to process a phone call to MS? How many Members call for dumb reasons? When you call to make a ADR with MS, our dues are paying for the privilege. If you call WDW-Dine, we only pay for the phone call.

 

[dvcdisney]

How much do you think it costs to process a phone call to MS? How many Members call for dumb reasons? When you call to make a ADR with MS, our dues are paying for the privilege. If you call WDW-Dine, we only pay for the phone call.

I think some prefer phone calls to help with their reservation and I can understand the expenses for that. (This could be reduced if we were able to book online) However, calling MS may be a necessity for some, but getting a paper confirmation is not.

I believe everyone would benefit with an email/website print your own method. Although some will still choose to have them sent, I can see a good number of people opting out in order to conserve.

 

[bgraham34]

I believe paper should only be sent if you request it. In some cases you might need it, say you have rented points to friends or family. A printed copy would then come in handy.

 

[dvcdisney]

I believe paper should only be sent if you request it. In some cases you might need it, say you have rented points to friends or family. A printed copy would then come in handy.

Yes, it should always remain an option to have a hard copy sent to you. But even in the case of rented points, once the member receives the email, they can just forward the email to the renter.