We very much enjoyed the concierge service. They are SO attentive to your needs. Another benefit was being able to order FULL breakfast and FULL dinner as room service, if you wanted. We did this for breakfast and it was great! Also, we got a variety of snacks each night...cheeses, chocolates, gifts for the kids (arcade cards, coloring books, etc.) and a towel animal each night. The reception was great. Since it was small, it was nice to share a few moments of personal time.
I wish I could recall the names but, regardless, they made our trip extra special. One of my favorite benefits was on the last night, they stopped by to say farewell and presented us with a book signed by the concierge staff. It's on the making of the ship. Apparently, a VERY hard book to obtain elsewhere.
I would say enjoy the cruise and the concierge service but I know that you will.