concierge rules at gf

[gritreid]

okay, i have a question. we are staying at the grand floridian in a standard room and my brother is there at the same time and he is staying at the sugar loaf concierge. will we be able to go to his building and see his room or get a snack if we go with him?

 

[gepetto]

The concierge services are only for the people that PAID for them.

 

[AllyandJack]

I'm sure you can go and see his room even if you can't go into the lounge. I don't know how that works with "guests of guests." I don't see why you wouldn't be able to sit in his room though.

 

[ducklite]

Originally posted by gritreid
okay, i have a question. we are staying at the grand floridian in a standard room and my brother is there at the same time and he is staying at the sugar loaf concierge. will we be able to go to his building and see his room or get a snack if we go with him?

You will be able to go see his room (he'll have to let you into the building though), but only registered guests in concierge rooms are supposed to use the concierge lounge and facilities. In all honesty, his room will look just like yours unless he has a suite.

Will they stop you? Probably not. But IMHO it would be an incredibly rude thing to do. Not to mention embarrassing if they do decide to ask you for ID.

Anne

 

[lookingforward]

When we were at the AKL concierge my mom came to visit for a few hours before dinner. The concierge staff told me she was welcome to sit in the lounge with us and enjoy a cup of coffee,etc. As it turned out we did not have time but its not like she would have pulled into the lounge with a u-haul! Have your family member who is staying in the concierge room ask the attendants if one visit would be okay. Your question was an honest and open one. I find it very concerning when people have to attach words like "rude" to voice their opinions. I hope you have a great trip.

 

[gepetto]

lookingforward, some of the concierge lounges get very crowded. Last time we stayed at AKL, the lounge was so packed that we had to take our snacks and drinks to our room almost every day we were there. As a concierge guest, I would have been livid if I found out there were people in the lounge that were "friends and family" of concierge guests.

 

[Gillian]

Yes, let's all be nice. gritreid asked a harmless question! Most people had never even heard of concierge buildings/floors until they came to the DIS.

I have been asked for my key at the lounge in other hotels, but it isn't always a key-access only floor. The last time I was at the Hilton WDW I was asked for my key once & I saw someone else asked for theirs the day before.

 

[lookingforward]

gepetto, I definately agree with you. I am sure they said yes because it was slow and an off hour she would have been there (not when there were any hot food/alcohol offerings) I most certainly agree that the concierge lounge is for those who pay, however I am sure single exceptions might or could be made taking into account occupancy, time of day, etc. But I hear you when you talk about crowded lounges! I guess I just wanted to make the point that people should be a little kinder on these boards and you never know till you ask!

 

[ducklite]

LIke the other poster said...concierge services are for those that PAID for them! I generally stay concierge, and it irks me to think that the rates are higher because of guests of guests.

For every person who stops by these boards and asks, there are five who don't bother.

I stand by my previous post. I think it's rude to take advantage of services you aren't paying for, not to mention adding to crowds. When I was at the AKL in December, the lounge was extremely crowded at breakfast. One morning we saw a guy come in with guests that we kind of knew from another Internet group. We know for a fact he wasn't staying there. Yet he sat there with them and ate a HUGE breakfast, at the expense of the guests who were paying to stay there.

To me it's kind of like shoplifters. In the end it's the consumer who picks up the tab for their expiditions with higher prices.

Anne

 

[LoriZH]

We have been at concierge a few times (NOT at GF) and it's always crowded and we find we have to take food and drinks back to our room (no biggie) a lot. I for one wouldn't be offended or upset if others were there as guests if the staff okay'd it, but I certainly would ask first. Just ask your brother to ask the staff if it would be okay if you guys "pop" in and have a quick look around, I'm sure they will let you know either way. Besides, people are getting upgrades left and right in hotels as well as airlines (being bumped up to first class) and they receive all the services the people who paid for it get and most people don't care or know about it. I would only be upset if someone did it without asking a cm first, afterall, they shouldn't be deceitful about it.

So go have fun and let us know how your trip is!!!!

 

[gepetto]

Originally posted by LoriZH
We have been at concierge a few times (NOT at GF) and it's always crowded and we find we have to take food and drinks back to our room (no biggie) a lot.

It is a "biggie" to me if I have to take food to my room because of the non-concierge guests taking up space at the tables.

 

[ducklite]

Originally posted by lookingforward
gepetto, I definately agree with you. I am sure they said yes because it was slow and an off hour she would have been there (not when there were any hot food/alcohol offerings)

I don't have a problem with someone "looking around" during an off time. That doesn't cost anyone anything in food or space. I do have a problem with people stopping in for a "snack". During busy times and when food is out, the lounge should be reserved exclusively for PAYING guests.

Anne

 

[ducklite]

Originally posted by gepetto


It is a "biggie" to me if I have to take food to my room because of the non-concierge guests taking up space at the tables.

Yup. If I'm paying for it, and I can't get a table because a freeloader is there (and I'm not talking about someone who got a free upgrade when they checked in), I'm going to complain.

Anne

 

[mkellym]

Feel free to go and check out his room and concierge. Every time we have stayed in concierge at WDW, the staff has always allowed us to bring gueste. Our Nanny comes over durring the day to watch the kids and she has always been welcomed in the conciwrge lounge. WE are leaving in 2 days to spend 9 days at VWL and GF RPC and plan on our nanny visitong both.

 

[ContempoSMT]

gepetto - what is up with you ?
I have stayed in concierge only once or twice and it was a treat. It seems that you have stayed in concierge more then once and have the money to stay in it. I by no means have no problem with people who want to come in the concierge look around with people whom are staying in concierge and want to have a few drinks and snacks. The one time istayed in Grand Floridian we had friends come in and they had snacks and drinks with us... By the way i have never been in a concierge area where the area was full. I would assume most of the time it is like that.
I would say go ahead and bring ur friends and family in there.

 

[gepetto]

Originally posted by ContempoSMT
By the way i have never been in a concierge area where the area was full. I would assume most of the time it is like that.

The lounges are often very crowded with no tables available.

 

[CaliforniaDreaming]

The Sugar Loaf lounge is small and nothing special. You wouldn't be missing out of much by not seeing it.

There is no problem visiting friends/family's rooms, but, please don't use the concierge services unless you book it. They opperate the concierges (food and services) based on the amount of people booked into that level.

AND, yes, concierge areas often get crowded (especially GF Sugar Loaf).

 

[lookingforward]

It is obivious that it can't be a blanket answer either way about non concierge guests. There are ALWAYS special circumstances and certainly less busy times when the concierge staff might make a decision either way. It is so disconcerting to me to see someone ask a simple question on this board and then have people turn it into a heated debate with words like "freeloaders" "rude" and "shoplifters". Of course there are people who will take advantage of everything and anything but most people have good sense and good manners. It always seems like the same people like to point out the worst case scenerios and attribute it to the lowest levels of civility.

I often stay on the concierge level and love to have that special, high quality experience. But I have never seen anyone "freeloading" or "shoplifting" free cookies and chicken sticks.

I do agree that some lounges get crowded but I always attributed that to poor planning by the hotels either setting aside too small a room or over booking.

 

[mousehut101]

I know im going to have one of yall fire back at me for this. But even as a full paying consierge guest, i see nothing wrong with bringing a relative for a afternoon as long as its not taking away from anyone elses experience. And do you REALLY think Disney would lower their prices if they "knew" that no one was bringing in their "friends"??? Come on...get with it. No matter what their prices will be what they will be. And they will raise them when they see fit...not if they have to pay for an extra cookie and soda one day. Thats nothing. Start worrying about yourself instead of others...this is what ruins the magic.

 

[VickiVM]

The original poster asked about the "Concierge rules at gf". I think some of the responses have been condescending and downright rude. People come to DIS to get information and ask about others' experiences at WDW. (Incidentally, this was the OP's 3rd post...nice way to make her feel welcome.) She wasn't asking for our permission to visit her brother in concierge...she was asking what the rules are. If you know the rules, then state them. If not, then getting indignant and judgmental certainly isn't the appropriate thing to do.