I've stayed at the Polynesian concierge building on 3 different trips, and the Wilderness Lodge concierge floor on 1 trip. I feel that the money we spent on concierge was worth it. If you try to figure out if it's worth it in a monetary sense it'll never be "worth it".
To answer part of your question, we do feel that the investment contributes to the overall enjoyment of our trips.
We like concierge for many reasons, such as:
Room location (at the Polynesian, concierge is a building by itself, with the best view on all of WDW property, IMHO; at some of the resorts such as the Wilderness Lodge, concierge is a separate floor,);
Being able to ask for
extra help with certain things (My DH is diabetic and on one trip we were arriving at the Polynesian after midnight and I knew he'd need a snack before he could take his bedtime medications so concierge left a plate of fresh fruit and other wrapped items, as well as diet soda and water, right in our room for us);
Also, being able to get
last-minute dining reservations, primarily for the restaurants in the resort you're staying at, even after being told the restaurant was sold out;
Other things such as complimentary use of umbrellas if it's raining out (not sure if all of the resorts do this, but the Polynesian concierge does);
Being able to sit down at the concierge desk and check on your flights home and have them do early check-in for you (yes I realize that most other resorts do this for the non-concierge guests too in the main lobby of the resort, but club level concierge will do this for all airlines and check anything you want them to check online, whether it's a participating airline or not, and print out anything you want from the internet, which I think is a nice convenience);
Breakfast each morning; I LOVE LOVE LOVE the pineapple bread at the Polynesian concierge, as well as the mango/orange juice;
Availability of sodas, snacks, spring water, etc, throughout the morning, day and evening;
Other food items, such as the hot offerings, which make a nice appetizer before heading out to dinner. The desserts and cordials are nice later in the evening, if you're at your resort at that time...
Ok, so I've listed most of the things that WE enjoy about concierge and what makes it "worth it" to us. I think this is something that each person or family has to decide on, really.
Best wishes to you for a great trip, wherever you stay!!
P.S. I have a lot of pictures, and commentary, on all of our Disney trips, on my web site. The link is below...enjoy!
