Thank you! I did go ahead and upgrade to a CL room at the Polynesian. The lounge is such a big bonus for us.
It's funny what people say about the IPO for the different resorts. We usually stay CL at the GL and always hear from their IPO office. However, I booked the BC CL for January last Sept., never heard from them so I and finally emailed them last week. I got an answer to my question, but no offer to help with anything. Maybe they thought I had already been contacted? I always make my own dining reservations, so it's fine, but I am surprised not to have been contacted. We are doing a split stay, spending the first few nights at the Polynesian. I just upgraded to CL this past Monday, it will be interesting to see if I hear from them.