Concerned About Online ADRs

[GovieMom]

I had been trying to find a decent time (online) to have dinner at Coral Reef on Jan. 4, and all that was coming up was either 7:30 or 4:20. Then a time of 4:45 popped up, which was more encouraging, so I called Disney Dining to see if maybe they would have something better than that. The person I spoke with said all she had showing was the 7:30 and 4:20, nothing in between. I said I had just seen a 4:45, and she said someone must have just snatched it up. So after hanging up with her I checked back online, and the 4:45 was still there, and I grabbed it. It went through the process of taking my name and phone number, and gave me the confirmation number on the last page (which I printed out, thank goodness). But the final confirmation was never e-mailed to me, like all my other ADRs were. I called Disney Dining back and they said they did show my reservation with CR, but now I wonder if CR will honor it. Any ideas?

 

[DznyDreamz]

If you have a confirmation #, you should be fine.

 

[dancin Disney style]

If they confirmed your ressie on the phone then why are you worried?

 

[disnut8]

If you go back into the online system and pull up your reservation using that confirmation number, you can have the info emailed to you. That would make you feel better.

Remember, the online system is just a big old machine. It has glitches just like humans. It's not perfect. Nothing ever will be.

 

[chocolateMinnie]

We were a bit nervous using the online system first time this trip, we printed up all reservation numbers and the confirmation emails in anticipation of problems. We only booked our trip five weeks in advance and for the Wednesday I originally booked Chefs de France then changed mymind and couldn't cancel it online. Phoned up and cancelled and went back online tryng to find a suitable alternative. When I did find a good cancellation at Kouzzina's I booked it and then panicked that because I had cancelled Chef they would cancel Kouzzina's as well.

Well I obviously worried about nothing, they found our booking at every place without the proof booking and really thinking about it there is less chance of me double checking my booking and mistakes being made than there is for someone in a call centre making a mistake when they are doing it all day.

 

[hello starshine]

I had the same exact thing happen to me with Cinderella's Royal Table. I was quite unverved especially because making this reservation required a credit card guarantee. I called and sure enough, my reservation was there. The very nice CM I spoke to was able to give me my confirmation number and once I plugged it in it retrived the reservation and I was able to email it myself. You should most certainly be fine, if you have the number.