Complaint

[laluna]

Where/to whom should I address a complaint about my recent trip to DLP? We did address the issue at the time at the resturant concerned and at guest relations but this did not reach a satisfactory resolution. Not sure who to turn to now!

 

[HildeKitten]

I'm not entirely sure, I think it might be best to ring the information number and ask to be put through to someone.
From personal experience I know, however, that it'll be a hard fight with little or no outcome
Good luck to you though!

 

[laluna]

Thanks - I realise this from the response and attitude I had at Guest Relations.

 

[HildeKitten]

Thanks - I realise this from the response and attitude I had at Guest Relations.

Oh good grief, don't even get me started about Guest Relations. I DREAD having to go there again. And I simply don't have a choice as that's where I need to get tickets for people coming in with me on AP discount (I have an AP).

 

[TeamStitch]

If you have a complaint, the best way to contact Disney regarding that complaint is to email:

dlp.guest.communication@disney.com

Good Luck!

 

[Happy Tappy]

Oh good grief, don't even get me started about Guest Relations. I DREAD having to go there again. And I simply don't have a choice as that's where I need to get tickets for people coming in with me on AP discount (I have an AP).

I got my girlfriend a discounted day ticket from the main ticket stalls, didn't think you had to go to guest relations.

 

[Cass]

If you have a complaint, the best way to contact Disney regarding that complaint is to email:

dlp.guest.communication@disney.com

Good Luck!

Welcome to the DIS Boards

 

[Cyrano]

Hi TeamStitch and welcome to DLP DIS board
We are a friendly bunch here so please join in on any other thread or if you have a number of questions then just start a new thread for each

If you have not had a look yet, DLP posting rules are here, DIS posting guidelines can be found here and details regarding help on signatures here

 

[karengr]

i had a complaint about my trip last sept when the strikes were on. i have just emailed them the past week as we are returning in january and they are sending me vouchers for a set meal in one of the resturants.
went through the disney site .
karen

 

[TeamStitch]

Welcome to the DIS Boards

Thanks!

 

[Ware Bears]

Welcome to the DIS, HildeKitten and TeamStitch!

i had a complaint about my trip last sept when the strikes were on. i have just emailed them the past week as we are returning in january and they are sending me vouchers for a set meal in one of the resturants.
went through the disney site .
karen

What a great result.

 

[DarkwingDuck1979]

Hey sis...I mean TeamStitch. I'll be seeing you in WDW this fall.

Luv ya.