Colleen's Aug/Sept trip report....

[29apr00]

That's just a crazy experience! I"m glad the 2nd CM was able to fix it, but COME ON!! How annoying about the 1st CM at MK GS! Ugh i'd have been angry.

 

[RinkyTinkyTinky]

I have no patience for ignorance. I would have embarrassed my husband. He always tells me to "please don't say anything ugly" when we are in a situation like that, but I really have no tolerance for stupidity at all and I tend to loose it.

I would have been VERY ticked over $300. But people have VERY different opinions about the value of money. If I see a penny on the ground, I will pick it up. We recently refinanced our house and the lady at the bank said "Are you sure you want to go through all of this paperwork and having your home appraised just to reduce your rate by 1.5%?" I was stunned. It knocked $200 a month off our payment for 25 years and she thought that wasn't worth the trouble??????????????? Amazing! I run into people like that a lot. I just don't get it. I wonder though if they would be that lazy if it was THEIR money up for grabs! Good for you for being persistant. I would have never left without that money!

 

[Disneychix]

Hi Tammy and Colleen! I'm all caught up and laughing here!

Tammy, what an experience with the CMs and MK! I don't think I'd even know where to begin in getting all that staightened out. I would've probably just cried!

Colleen, the waterpark looks fun. DH is not a waterpark fan but when DS gets bigger we'll probably be headed there I'm sure.

 

[heaven2dc]

I'm sorry to hear about all your problems on your trip. Before I say anything out of order here, I just won't say anything at all (you definitely do not want to know my thoughts regarding all this.) Hope the rest of your trip turned out better. (I've only encountered great CM's on my trips and if I felt there was a CM who may not be as experienced to handle a situation, I kindly asked to speak with someone who may be more experienced to handle the situation and that worked out perfectly. Unfortunately it seems your situation was different.)

 

[WrightFamily06]

OMG Tammy what a horrible experience ! I'm just glad you finally found a CM that could understand what had happened and fixed your problem . It sounds like you really kept your cool , I would have never been able to do that ! DH always says I embarrass him cause I just will tell people how it is if they mess up or tick me off ! LOL

Sorry to hear that Chef Mickey's food , has taken a turn of the worse We did not eat there on our last trip decided we needed a CM break ! LOL After your review of there food though I don't know that we will try it on our next trip either ? It' a shame it use to be so good !

 

[Maureenmouse]

OMG!!!!! I can't believe that about the tickets. I hope the ones she gave you incompensation were helpful, but still!!!!!! The CM pictures are great. We haven't eaten there in the last few trips. Joe did not like the food there at all. He's not big on buffets, so we usually only do the CP so Sabrina can see Pooh and friends.
Looks like we might be coming down to MB Halloween weekend. Will you be around? I'm still waiting for confirmation from my Dad, but if we come we'll be staying at the Dunes.

 

[btallennc3]

I found you, I found you . I am loveing it so far. My dh did the barber shop in disney, he got a mickey too. I was a little suprized he wanted it he does not love disney as much as me but is slowy turning around lol. He got alot of complements about it I agree with you about ss in epcot when we where there in june we had the counter service meal deal and I think we ate there 5 times lol it was that good.

I posted a video over on jens link that I made of your trip to disney. My vist ever video i was wondering if you minded if i posted it here. Cant wait to read more

 

[OneTreeHillAddict]

Hey Tammy and Colleen,
I'm finally here. Tammy I just love the pics you took of the CBR Pirate rooms! thomas would love those. Also that Chocolate Coffee cake in SS looks delish, I'm getting one of those next time. The pics from Main St barber shop are adorable too. So what happened with your room at Pop?

Colleen, i enjoyed your BB update and your family is adorable!. We love that water park, so fun. Your pictures from Pop are great too! Looking forward to reading more about your meets and the GG events.

Thinking of you today girl!

Glad you made it over here. That cake is delicious! My Pop room? It was just dirty.....cobwebs and mold but I'm not gonna let that discourage my vacation.

Definitely even if you only do one waterpark one time!( Just pay per day at that not ad on) We really didn't get our moneys worth for the waterpark opt this time as we only went 2xs! But it is worth it if you use it like we did last year we were there everyday we could that it didn't rain!

Thank You! and welcome! It's gonna get fun! and interesting lol!


Yes we are on a time line Lady! j/k
They just want to know about the $300 !!!! I offered to tell for $$$ no one took me up I guess they will wait for you!

We are!? Oopsie daisy. I'm trying. I forget to come on every day. At least I concluded the ticket issue.

Uggh! What a mess with those tickets! Sounds like the rest of the day was nice though.

Yep. I figured by the end of the day we'd find someone with some sense! And we did.

Nice update Tammy! I like how you still have them in suspense about the tickets! Oh yeah! I forgot about the Thong thing until I read the title you updated!

Well I can't think of a thing. Can you? Help me out here. I should go ahead and post the latest THONG pic! What is it with me seeing that mess at WDW? Ewww!

Wooohooooo new title! and that sucks - did you ever get it resolved? Or is that to come?

And I love the picture of Gabby & Dash with the pink flowers - it looks like something straight out of a fairytale book, how soft everything looks.

Still learning the new camera...hopefully by next time we'll have it mastered.

I can't beleive they couldn't get the right info. I don't think I would've left till I talked to every manager on the property. LOL!

I knew nothing would get straightened out over there. That's why I left. I figured the resort would be able to handle it in a proper manner and they did. I will never again let them put tickets on a room key UNLESS I use them right then!

Tammy - I love the pics (especially the ones withthe dark clouds and the sun coming thru)! The MK/ticket incident totally sucks. I truely hope something good comes of it. I would be oh so mad, you know me and my temper...I would have probably been banned for life. haha j/k

Colleen - I love your part of the TR as well...great T-Rex pics. I am getting so excited about going...December can't get here fast enough!!

That's the only thing that held me back from kicking her basket!

I would be so upset at having to miss dinner with my family because a manager or supervisor couldn't resolve the ticket problem. I think you handled very well. Now can't wait to see if it is finally resolved, if you got to at least have dessert with your family or what else might have happened!

It's a real shame the people over there aren't equipped to handle a problem.

im sorry you had an experience like that!! in wdw of all places is the last place in our minds where we would expect to deal with customer service drama....

I can sympathize with the employee's you dealt with though. When dealing with information in a computer that is incorrect or doesnt match up with a story a person is giving you, its tough to distinguish truth from bs ( i deal with this on a daily basis). Im sorry for your experience! Since you kept good record of your previous trip, try sending that to a manager to prove a refund is in order. good luck!

I've worked both sides too. For her to make something up so she could go ahead and leave was hateful and unprofessional. She saw what really happened. She even said it at one point that I never had tickets on the cards! (Resort confirmed that to be the real deal as well.) If she did not want to solve it she coul;d have sent me over to the resort. Instead she had to be a B about it. I'm sure all that nasty things I wished upon her have hit her by now.

BTW Welcome to the trip report!

Tammy I love the pics as usual. Your hair looks very festive with the barbershop stuff. What a mess about the tickets!!!! So did it ever get solved?

Thanks girl! I had flakes of sparkle all in my hair. Problem was solved...

Hey Tammy,
I am glad that you got the tickets taken care of!! Stupids idiots at MK should have just admitted that they didn't know what thery were doing!!!

Exactly. Had I been in that situation I would have called in a manager before 20 minutes passed. I stood at that window for more than an hour why she tried to figure things out. Only to get screwed over. That WITCH! Let's hope I never see her at Hell Mart or the 7 Eleven. I will need a bail out!

Hi Tammy!! I'm finally here!! I cannot believe all of the mess you've had to deal with!! I'm glad that you were finally able to find someone who was helpful and not accusing you of things!! CRAZY!!

I know it. That whole thing was so messed up. You would think a company like that would want to keep their regular customers, not alienate them.

 

[OneTreeHillAddict]

WOW! Tammy that is just crazy. I'm sure it makes you mad knowing how much time and money you and your family spend there. Thats like us we are always there you would think they could give us something

Yep, that whole ordeal was funked up. You live and learn. Never ever again will I have tickets left on a key card. Never ever never ever again! I didn't want anything but my darn WP passes! After all I paid over $300 towards them! I do feel like I was robbed by them!

That's just a crazy experience! I"m glad the 2nd CM was able to fix it, but COME ON!! How annoying about the 1st CM at MK GS! Ugh i'd have been angry.

She was a wench! It took the lady at the resort less than 10 minutes to find the problem and resolve the situation! The idiot at the MK could have done the same thing. I was being extremely nice....it's not like I was jumping through the window at her. I probably should have looking back on it now.

I have no patience for ignorance. I would have embarrassed my husband. He always tells me to "please don't say anything ugly" when we are in a situation like that, but I really have no tolerance for stupidity at all and I tend to loose it.

I would have been VERY ticked over $300. But people have VERY different opinions about the value of money. If I see a penny on the ground, I will pick it up. We recently refinanced our house and the lady at the bank said "Are you sure you want to go through all of this paperwork and having your home appraised just to reduce your rate by 1.5%?" I was stunned. It knocked $200 a month off our payment for 25 years and she thought that wasn't worth the trouble??????????????? Amazing! I run into people like that a lot. I just don't get it. I wonder though if they would be that lazy if it was THEIR money up for grabs! Good for you for being persistant. I would have never left without that money!

I'm usually that way too and Sidney can be even worse. I agree with you. Some people don't care about money at all. Here I pay my bills from month to month. I don't have $300 to just throw out and it pisses me off when a place like that tries to steal our money that we struggle to make. Okay, so they made a mistake. FIX IT. Or do something to make up for it. No need in making up a BS story to get rid of the "problem". I wish I could ask that little wench over for tea. You don't even know!

Hi Tammy and Colleen! I'm all caught up and laughing here!

Tammy, what an experience with the CMs and MK! I don't think I'd even know where to begin in getting all that staightened out. I would've probably just cried!

Colleen, the waterpark looks fun. DH is not a waterpark fan but when DS gets bigger we'll probably be headed there I'm sure.

The waterparks at Disney are loads of fun! You have to check them out sometime. Cry!? Me? Never. Well, maybe after I was sent to jail for kicking that wench's basket!

I'm sorry to hear about all your problems on your trip. Before I say anything out of order here, I just won't say anything at all (you definitely do not want to know my thoughts regarding all this.) Hope the rest of your trip turned out better. (I've only encountered great CM's on my trips and if I felt there was a CM who may not be as experienced to handle a situation, I kindly asked to speak with someone who may be more experienced to handle the situation and that worked out perfectly. Unfortunately it seems your situation was different.)

Okay....

I'm the one who goes out of my way to guest services at the end of the night to leave a comment about the great service I got at Peco Bills. That's who I am. That woman at the MK that night was hateful and in a rush to go do whatever. The manager she called up was just as stupid and mean. I have nothing good to say about any of the GS people at the MK anymore. They ruined that for me.

OMG Tammy what a horrible experience ! I'm just glad you finally found a CM that could understand what had happened and fixed your problem . It sounds like you really kept your cool , I would have never been able to do that ! DH always says I embarrass him cause I just will tell people how it is if they mess up or tick me off ! LOL

Sorry to hear that Chef Mickey's food , has taken a turn of the worse We did not eat there on our last trip decided we needed a CM break ! LOL After your review of there food though I don't know that we will try it on our next trip either ? It' a shame it use to be so good !

It was nice to find an honest person! If you have to pay $300 for free dining and fuill price for a room you should be allowed to use the flipping ticket!

We will prob do CM for breakfast, just not dinner. I really miss that salmon!

OMG!!!!! I can't believe that about the tickets. I hope the ones she gave you incompensation were helpful, but still!!!!!! The CM pictures are great. We haven't eaten there in the last few trips. Joe did not like the food there at all. He's not big on buffets, so we usually only do the CP so Sabrina can see Pooh and friends.
Looks like we might be coming down to MB Halloween weekend. Will you be around? I'm still waiting for confirmation from my Dad, but if we come we'll be staying at the Dunes.

Point is she found the answer. The MK could have done the same. We didn't get the AP's but we still got a waterpark/DisneyQuest day out of it so it's all good.

I'm not a big fan of buffets either. The ones at 1900 and CM used to be so good though!

I found you, I found you . I am loveing it so far. My dh did the barber shop in disney, he got a mickey too. I was a little suprized he wanted it he does not love disney as much as me but is slowy turning around lol. He got alot of complements about it I agree with you about ss in epcot when we where there in june we had the counter service meal deal and I think we ate there 5 times lol it was that good.

I posted a video over on jens link that I made of your trip to disney. My vist ever video i was wondering if you minded if i posted it here. Cant wait to read more

Hey!!! SS is delicous! It's my fave CS in Epcot!

You made a video of my trip? Yes, I would like to see it.

 

[btallennc3]

It is of my trip with my parents and hubby that we took in july sry about some of the pic quality some of the pics where taken with a cell phone and when I put them in the video they became fuzzy.




http://www.facebook.com/video/video.php?v=1107274168897

If you can not see it let me know I will try and find another way to post it lol

 

[OneTreeHillAddict]

I'm always lucky enough to see this BEAUTIFUL stuff at Disney!

Hey, you guys needed something new and fresh to look at. I think I can come back and catch up wth Colleen tonight.

 

[hlrababy]

i'm always lucky enough to see this beautiful stuff at disney!

hey, you guys needed something new and fresh to look at. I think i can come back and catch up wth colleen tonight.

oh my gosh!!!!!!!!!!

 

[Me&3]

That is just!!!!!!! Why are the people like that just so GROSS? Come on people its a family place.

 

[ZeroToHero]

Oh my! Eww! Pull up yo' pants!

 

[Maureenmouse]

Another thong!!!!!!! Tammy, you find such interesting people when you go to Disney! Of course this person was probably totally oblivious to the fact that you snapped a picture! But it makes for a good laugh
I do have to tell you that I thought of you the other day when a girl in my middle School bent down in her low riding pants! She was not a a small girl and all I could think of was the last thiong photo that you posted!

 

[jenseib]

 

[Goofy22]

I see your New Thong Pic got great reviews!

 

[OneTreeHillAddict]

We're all just jealous of her purdy backside.

 

[Charleston Princess]

You're such a thong magnet, Tammy!

 

[WrightFamily06]

Seems like you always run into some great cracks in WDW Tammy ! This one was no exception I see !