Cm's suppose to stop group chanting

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Just received a call from Disney today and found out cm's are suppose to be stopping any group from chanting. This has been a huge complaint issue for a while and if chanting or shouting is occurring, any cm is suppose to walk up to the group leader and ask them to stop.
They were chanting yesterday so ... BUT a group did get severely reprimanded on Space Mountain. I never heard a CM speak with that much force. He was angry but they were being unsafe. I was very impressed!
 
While some are continuing to compare them to cheerleaders or sports teams that travel to Disney there is a huge difference ......... numbers. I have never in all my years seen more than 9-10 cheerleaders together in the park, mostly less than 6, that is a big difference from the 30-50 you will see together in BTG. I have had cheerleaders practice/cheer at the hotel but I have never seen them cheer at a park.
I know of no competition cheer team that has 6-10 members. The "new wave" of cheer squads are four or five times that size. And they cheer and chant with the best of them.
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You suggest that your solutions would be easy to implement. Many would not. If a group arrives with a less than ideal adult to youth ratio, what is Disney supposed to do? Put them on a bus back to MCO? Ratios can be suggested but they cannot be enforced. And do you realize how difficult it would be to position all of the members in a group together at a resort without having any other families in the vicinity? With the way check-ins and check-outs are staggered, the resort would have to block out entire areas of the resort and leave many rooms empty to clear the space for the group. These groups aren't paying a high enough rate to warrant that. Large group mechanics are not nearly as easy to manipulate as you suggest.
 
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Just wanted to mention they are not all "BTG"-MANY are from Argentina as well as smaller numbers from many other Countries.:)

Absolutely correct. When I use the term BTG, I am using it as "Big Tour Group" not in reference to a specific country. But there are two countries that most are from, one country is more of a problem than the other. I have been there in Jan/Feb at the resort with both of them ..........
 
The cheer groups seem to be different as I see more parents with them as they are watching the competition. Having said that at the Raddison in Celebration in Dec, the parents were in the lobby getting drunk into the night, and the kids were running riot in the corridors and pool areas. Then early next day the lobby was full of empty beer cans and Grey Goose bottles, as well as empty pizza boxes. Felt sorry for the one guy who was cleaning up after them.

As the teams get knocked out, it gets busier in the parks, then suddenly they disappear!
 

I know of no competition cheer team that has 6-10 members. The "new wave" of cheer squads are four or five times that size. And they cheer and chant with the best of them.

You suggest that your solutions would be easy to implement. Many would not. If a group arrives with a less than ideal adult to youth ratio, what is Disney supposed to do? Put them on a bus back to MCO? Ratios can be suggested but they cannot be enforced. And do you realize how difficult it would be to position all of the members in a group together at a resort without having any other families in the vicinity? With the way check-ins and check-outs are staggered, the resort would have to block out entire areas of the resort and leave many rooms empty to clear the space for the group. These groups aren't paying a high enough rate to warrant that. Large group mechanics are not nearly as easy to manipulate as you suggest.

I did not say their team was that size. What I said is they are in the parks in groups that size. The teen girls are in the parks without adults in smaller groups. I have rarely seen any adults with cheer groups.

They certainly can have requirements for adult ratio. They know exactly who is coming beforehand. I've been involved in booking of many teams at Disney resorts. There is extensive paperwork which includes the exact names of all the guests, who is in what room, what are their ages etc. If they lie on the paperwork and show up, sure they can refuse them, charge them for additional security to stay by their rooms and more.

They absolutely can block rooms, as I said they know exactly who is coming and for how long and they have to pay in advance. Say POP for example, they already put them all in the 80's and 90's. If they need part of that for other guests then keep it to one side of a building facing the other parts of the resort and not the pool. It is not difficult given they have solid commits with payment from the groups. While teams etc coming in via WWOS etc get discounted rooms at some resorts it is my understanding the BTG pay full price for their rooms. I've been placed dead center among them and it is a miserable experience. I cancelled last years onsite stay and told them why.
 
The groups are way too big. I have worked in summer programs for high schoolers and we would never have groups walking around like that on day trips. We used to break down into 10 per adult max.

Regarding how they would enforce rules like this, Disney can and will do what they want regarding large youth groups when it starts to affect the bottom line. Maybe it already has.
 
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I did not say their team was that size. What I said is they are in the parks in groups that size. The teen girls are in the parks without adults in smaller groups. I have rarely seen any adults with cheer groups.

They certainly can have requirements for adult ratio. They know exactly who is coming beforehand. I've been involved in booking of many teams at Disney resorts. There is extensive paperwork which includes the exact names of all the guests, who is in what room, what are their ages etc. If they lie on the paperwork and show up, sure they can refuse them, charge them for additional security to stay by their rooms and more.

They absolutely can block rooms, as I said they know exactly who is coming and for how long and they have to pay in advance. Say POP for example, they already put them all in the 80's and 90's. If they need part of that for other guests then keep it to one side of a building facing the other parts of the resort and not the pool. It is not difficult given they have solid commits with payment from the groups. While teams etc coming in via WWOS etc get discounted rooms at some resorts it is my understanding the BTG pay full price for their rooms. I've been placed dead center among them and it is a miserable experience. I cancelled last years onsite stay and told them why.

Disney CAN do a lot of things, but is it WORTH it to them to? answer seems to be no
 
I have been there when cheer competition is on. They sing and cheer in line too. Even when there are moms as chaperones with them the moms seem to be in on The fun too. They seem to support and are ok with whatever their little snowflakes want to do.
 
I did not say their team was that size. What I said is they are in the parks in groups that size.
Does it seem at all logical to you that a cheer squad with 40 members would never be together in the parks? This seems to be a classic case of "I haven't experienced it, therefore it does not happen." American cheer squads roam around en masse, no different than any other groups. I imagine that if you had been on Main Street on this day, you would have complained that your view of the castle was blocked by inconsiderate teens.

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They certainly can have requirements for adult ratio. They know exactly who is coming beforehand.
And you have hit on the problem....beforehand! When the actual ratio differs from the expected ratio, what does Disney do? Turn away the revenue and ship the group back to the airport, or shrug its shoulders, let them in and say: "Have a magical day!"

They absolutely can block rooms, as I said they know exactly who is coming and for how long and they have to pay in advance. Say POP for example, they already put them all in the 80's and 90's. If they need part of that for other guests then keep it to one side of a building facing the other parts of the resort and not the pool. It is not difficult given they have solid commits with payment from the groups.
To the contrary. It is quite difficult. Or perhaps "difficult" is not the right word. "Inefficient" is. If the resort wants to block off an entire wing for a group that will arrive on a Tuesday, it has to empty those rooms on a staggering basis to make sure that no one else is in the wing. This results in rooms being unoccupied for many days in a row. Not bad for a business hotel where the average stay is 2 nights. But terrible for a vacation resort with 5-10 day stays. It's not as if the resort asks the Smith family to move out of their 80's room in the middle of their stay so that they can be place in the 60's wing. In order to clear out the 80's wing, they have to not let anyone in it. Yes, it can be done. But no resort wants to have empty rooms for days on end waiting for the arrival of a group that is probably paying $70 per night for the room.

Disney CAN do a lot of things, but is it WORTH it to them to? answer seems to be no

Above all else, this seems to be where we are.
 
Does it seem at all logical to you that a cheer squad with 40 members would never be together in the parks? This seems to be a classic case of "I haven't experienced it, therefore it does not happen." American cheer squads roam around en masse, no different than any other groups. I imagine that if you had been on Main Street on this day, you would have complained that your view of the castle was blocked by inconsiderate teens.

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And you have hit on the problem....beforehand! When the actual ratio differs from the expected ratio, what does Disney do? Turn away the revenue and ship the group back to the airport, or shrug its shoulders, let them in and say: "Have a magical day!"

To the contrary. It is quite difficult. Or perhaps "difficult" is not the right word. "Inefficient" is. If the resort wants to block off an entire wing for a group that will arrive on a Tuesday, it has to empty those rooms on a staggering basis to make sure that no one else is in the wing. This results in rooms being unoccupied for many days in a row. Not bad for a business hotel where the average stay is 2 nights. But terrible for a vacation resort with 5-10 day stays. It's not as if the resort asks the Smith family to move out of their 80's room in the middle of their stay so that they can be place in the 60's wing. In order to clear out the 80's wing, they have to not let anyone in it. Yes, it can be done. But no resort wants to have empty rooms for days on end waiting for the arrival of a group that is probably paying $70 per night for the room.

Above all else, this seems to be where we are.

Well I disagree with you on this. I am at Disney 5-6 weeks a year, mostly the same time as cheer groups. Have never seen them in large groups in the parks other than when they performed at DHS and were preparing for a competition. Even there I never saw them wandering about in large groups. The picture you show was obviously a planned photo shoot for the team and I have never seen them in the parks in uniform.

Completely disagree with the hotel issue. It is not difficult or inefficient given they have the information they need to block rooms many months in advance for these groups. If you have ever stayed stuck in the middle of them you will see as one group leaves, another checks in the same day. Disney knows exactly their numbers and how to pack them efficiently into the rooms. If they show up not as booked, I suggested Disney does not have to turn them away but tell them they will be hiring additional security just for their group and they will receive the bill. Hit the tour company where it hurts. This is not out of line as many hotels in the US require private security be hired by the tour group when minors are involved. Been there.

It's rude to assume that my complaints are as minor as the blocking of the castle. Until you are kept up until 2 am and later every night for a week by BTG kids screaming, running up and down the halls, banging on my windows and doors in mass for hours .... while I am in the room alone with my DS who is handicapped do not presume my complaints are not valid. When I can't get on three buses in a row, with a handicapped child, because hundreds of them showed up at the same time to ride to a park - that's a problem. When I can't eat in the food court because not only are they screaming, chanting and running about but when they are done they leave all their trash and food smeared on the tables, that is a problem and for the food court as they lose money. Or when I take my DS to the pool but we can't get in because it's human soup with the chanting and singing echoing among the buildings - I am not able to use the amenities I paid for. This doesn't even begin to address the pushing, shoving and other threatening behavior that is exhibited in line, on walkways, in restaurants and stores. I don't care what country, continent or planet they are from - this is not typical teen behavior. Maybe this might be the norm where they are from but when you travel to other places you should be respectful of expected behavior.
 
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I know it's easy to say "don't hold your breath" and things like that, but let's not get too helpless and fatalistic. As paying customers, we have rights, too, and one of them is that we don't have to put up with certain groups if their behavior is obnoxious and bothersome. Obviously, Disney is getting the message, because they have institued these new rules. If we keep complaining, they will eventually start to enforce their own rules. Recently, they banned selfie sticks; that took a while, but it happened. Things do change.

CMs are ignoring the chanting tour groups? Why not confront the CMs and tell them, "look, I happen to know that you are supposed to ask them to stop. Please do so."

Yeah, I'm pretty sure this is what I would do. Find the nearest CM and politely ask them to talk with the people chanting, and have them stop. No need for me to get in the middle of it (even if that's really what I would prefer)

Dan
 
Just received a call from Disney today and found out cm's are suppose to be stopping any group from chanting. This has been a huge complaint issue for a while and if chanting or shouting is occurring, any cm is suppose to walk up to the group leader and ask them to stop.

So I guess no more night of joy chanting
 
I think that perhaps the difference is that Big Tour Groups all tour TOGETHER.. in a large group. Yes, a cheer team may have 30+ members, but perhaps they break up into smaller groups (6-10) for touring. I can't see how it would be easy to get 30+ people to all tour the same thing at the same times.. Plus many of those cheer kiddos have their parents with them. I used to cheer and coach cheer - I know how bad some of them can be.. but I always thought running into a pack of cheer princesses was better than a big tour group.
 
When I was a majorette in high school, we took a band trip to Disney World. We had our own buses and we were not allowed to be in groups larger than 5 people. The band director and my majorette coach also stood on the bus and basically threatened all of our lives if we didn't act right, and we knew they were serious haha. One of the clarinet players gave the middle finger on ToT and our band director wouldn't allow him to come back to the park the rest of the trip.

So my point is, I blame the tour guides or whoever is in charge. They are the ones who should be setting the examples and laying down the law. The problem is they have no desire to do this.
 
Just received a call from Disney today and found out cm's are suppose to be stopping any group from chanting. This has been a huge complaint issue for a while and if chanting or shouting is occurring, any cm is suppose to walk up to the group leader and ask them to stop.
.

I've worked Parade Audience ControL for more than 6 years and in no daily or nightly parade meeting have I ever heard we were supposed to stop chanting.
 
Completely disagree with the hotel issue. It is not difficult or inefficient given they have the information they need to block rooms many months in advance for these groups. If you have ever stayed stuck in the middle of them you will see as one group leaves, another checks in the same day. Disney knows exactly their numbers and how to pack them efficiently into the rooms. If they show up not as booked, I suggested Disney does not have to turn them away but tell them they will be hiring additional security just for their group and they will receive the bill. Hit the tour company where it hurts. This is not out of line as many hotels in the US require private security be hired by the tour group when minors are involved. Been there.
Well, all I can say is that if what you say is true, we would never see complaints about people being placed amid Pop Warner groups, bands and large tour groups. But we do see those complaints. So it is either very easy to do what you say and Disney isn't doing it, or it isn't as easy to do what you say. One of my brothers managed a hotel at WDW for 12 years. I have a pretty good source of how bookings and blockings work.
 
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