Cm's suppose to stop group chanting

[hookedonears]

I still don't understand why this is such a big deal. As long as they aren't chanting during the middle of a show or something, who cares?

Okay, What's the big deal? I can remember standing in the middle of the Big Thunder Mountain RR queue, surrounded by about a hundred Brazilian kids, with multiple groups within the group, with each wearing different colored T-shirts and each group screaming their chants trying to drown out the other groups, albeit screamed in Portuguese. Now that was a big deal to me, especially after a large number of them had cut it line to join their friends. And that's not the only queue they did it in.

 

[Davey Jones II]

Apparently, there's not much to be done about their obnoxious behavior...except complain, complain, complain until something gets done. Or avoid visiting during the months in which they typically invade the resort. And tell Disney WHY you are avoiding those months!

Okay, What's the big deal? I can remember standing in the middle of the Big Thunder Mountain RR queue, surrounded by about a hundred Brazilian kids, with multiple groups within the group, with each wearing different colored T-shirts and each group screaming their chants trying to drown out the other groups, albeit screamed in Portuguese. Now that was a big deal to me, especially after a large number of them had cut it line to join their friends. And that's not the only queue they did it in.

(Sarcasm alert) You're racist because you're not willing to puncture your own ear drums, thereby deafening yourself to the soccer-obsessed screaming and chanting.

 

[EvieBug]

Whether there should be adult resorts or not should be a new thread. This subject affects everyone, not just adults. We are a family and want to to get sleep at night and enjoy the parks too. How would an adult only resort help us with this large tour group situation?

Agreed - Im not against an adult only resort, but I admit I'd prefer a "no lousy behaviour from any guests" resort that is open to all ages. And behaviour in the parks should also be subject to some enforcement!

 

[hookedonears]

Agreed - Im not against an adult only resort, but I admit I'd prefer a "no lousy behaviour from any guests" resort that is open to all ages. And behaviour in the parks should also be subject to some enforcement!

That's why you need to just go and stay at the 4 Seasons, or at most Deluxe resorts. Not nearly as many unruly kids there. Unfortunately, only Disney can do something about the parks.

 

[EvieBug]

That's why you need to just go and stay at the 4 Seasons, or at most Deluxe resorts. Not nearly as many unruly kids there. Unfortunately, only Disney can do something about the parks.

Eh, that means renting a car. Not likely. Also I have kids - just not unruly ones.

 

[SRUAlmn]

I am a teacher, so I can only travel in the summer. We have experienced these big groups on multiple occasions. I will say this past trip was a little better, but it's still out of control at times.

I get bothered when people have the argument that "if chanting and singing bother you then you're just a grumpy person," like it's really just that basic. It's the fact that Disney's "SHOW" is completely hindered.

One of my favorite things is walking down Main St and hearing the period music and smelling the yummy smells and seeing the castle. It puts you in that happy place. Now replace that picture with hundreds of teenagers sitting all over the sidewalks and ground from Caseys to the ice cream parlour, halfway back toward the train station. They are screaming and chanting and running from group to group. You can't get by, you can't hear the music, and you can't look up at the castle because you have to watch where you're walking to make sure you don't step on anyone. It just sort of "ruins" the experience.

 

[SRUAlmn]

I think they're only at values. I believe moderates are out of their price range.

Pop Century,All-Star Resort,Caribbean Beach and Port Orleans all house Groups at times.

We also experienced them in July of 2008 at Coronado. We waited for three buses before we could get on. As soon as the first one came they filled in as many as could fit from the tour group, then the next bus came and they pushed ahead and did it again. After that, another family waiting with us complained to the CM at the bus stop and they called a private bus for the rest of the group.

 

[WEDWDW]

We also experienced them in July of 2008 at Coronado. We waited for three buses before we could get on. As soon as the first one came they filled in as many as could fit from the tour group, then the next bus came and they pushed ahead and did it again. After that, another family waiting with us complained to the CM at the bus stop and they called a private bus for the rest of the group.

Yes,I should have listed CSR also-I have seen Pop Warner Cheerleaders stay there too-I just don't think the Groups are there as often and in the numbers of Caribbean Beach and Port Orleans because of the CSR Convention Center.


I

 

[MrsCobraBubbles]

Pop Century,All-Star Resort,Caribbean Beach and Port Orleans all house Groups at times.

Ok, thanks. We've been to Caribbean Beach in January and saw no signs of these groups, but maybe we just got lucky? Good thing I've got plenty of time to plan this trip because I have no idea what to do.

 

[DisneyPrince1982]

I still don't understand why this is such a big deal. As long as they aren't chanting during the middle of a show or something, who cares?

In fairness, you don't really have to understand it. I'm glad you're not bothered by raised voices almost to the point of screaming and chanting in enclosed spaces. But it's clear that the majority here are bothered by it as demonstrated by all the complaints.

 

[oceanmarina]

Okay, What's the big deal? I can remember standing in the middle of the Big Thunder Mountain RR queue, surrounded by about a hundred Brazilian kids, with multiple groups within the group, with each wearing different colored T-shirts and each group screaming their chants trying to drown out the other groups, albeit screamed in Portuguese. Now that was a big deal to me, especially after a large number of them had cut it line to join their friends. And that's not the only queue they did it in.

Apparently, there's not much to be done about their obnoxious behavior...except complain, complain, complain until something gets done. Or avoid visiting during the months in which they typically invade the resort. And tell Disney WHY you are avoiding those months!

Large groups cutting people in line, chanting, screaming in enclosed spaces - not acceptable - not for what Disney charges for parks admission!!

I strongly agree, people need to contact Disney and complain.

 

[SRUAlmn]

Large groups cutting people in line, chanting, screaming in enclosed spaces - not acceptable - not for what Disney charges for parks admission!!

I strongly agree, people need to contact Disney and complain.

I actually did contact guest services after a trip a few years ago in which we had a few of our worst experiences. Some of which have been mentioned (pushing into lines and knocking someone over in the process, chanting and singing LOUD in small spaces, etc...,) but we also observed a group taking their shirts off (most had on sports bras/tanks or were boys) and jumping into the fountain at the entrance of EPCOT (the one by Leave a Legacy,) splashing park guests as they walked by, while two CMs stood off to the side...laughing hysterically.

In my email I was polite, explained our observances without opinion or emotion involved, and offered suggestions (many which have been mentioned here, such as smaller teen to adult ratios and traveling in smaller groups.)

I have always had amazing conversations discussing our experiences with Disney, but this was not one of those occasions. I received back a form letter which basically said they'll look into it and they pride themselves on welcoming visitors from around the world. I was a little bummed, but more so at their implication that I wanted them to stop welcoming visitors from around the world. It wasn't my point at all.

 

[WEDWDW]

I can remember standing in the middle of the Big Thunder Mountain RR queue, surrounded by about a hundred Brazilian kids, with multiple groups within the group, with each wearing different colored T-shirts and each group screaming their chants trying to drown out the other groups, albeit screamed in Portuguese.

I'll bet some of the chants were in Spanish-this sounds like a "classic" Argentina v. Brazil "encounter"!lol

 

[cdnjason]

you wouldn't care if you were trying to take your luggage from your car to your room and a huge groups was blocking the walkway. and refused to move aside, even after you nicely siad "excuse me" many times.?

you wouldn't care if you were in line at the food court and rude teenagers pushed you aside to get in front of you, and then
invieted" their 10 friends to get in line with them?

you wouldn't care if you had a couple loungers by the pool. got up to either fgo to the DSA or to refill your mug and returned to find all your things on the cement and your luongers pulled over to the huge group?

you wouldn't care if you were sitting in the DSA (where you are SUPPOSED TO) and the coach for a soccer group comes over to your husband and starts screaming at him (and me) to move because thety are practicing soccer there?

youwouldn't care if you have to wakde up at 6 am to drive, and the pool by your room is flooded with teens, screaming, chanting, palying soccer, bouncing the ball against your window?

you wouldn't care if the entire bus on the way to and from the resort was constatnly filled with screaming, chanting teens?

well then bless your little heart.

 

[MrKnight]

The average WDW CM is probably not going to have an "alpha" personality. They are going to be intimidated by these large groups when they begin acting in unison. Whether it is their job or not, it is asking a lot of someone in that position to confront a group like this when they are breaking the rules. Managers and supervisors should be expected to do so, but I wouldn't expect the average CM to intervene.

IMO, CMs should be able to ask for help from a supervisor in these situations without having to get involved directly. This would probably keep them from just walking in the other direction when they see it happening. If you want policies to be successfully implemented, you have to consider things like this.

THIS.. As a former CM we were trained to never enter situations that could be potentially dangerous or difficult to manage (such as a huge group vs. one CM) and when in doubt to call a Manager or Supervisor for help, it is generally very easy for CMs to call for help if they choose to do so.

In the worst case scenario Security is called if things are truly out of hand, however, the reality is that I doubt that a group of singing teens is at the top of the priority list of incidents for Security to respond to. This is something that will likely have to be handled by CMs and Managers/Supervisors.

 

[Frankster]

Is this an issue at Universal? I will be visiting both WDW and Uni in January but would consider shifting more days to Universal if this under control there.

 

[Hunterr]

Is this an issue at Universal? I will be visiting both WDW and Uni in January but would consider shifting more days to Universal if this under control there.

YES!

However, ugh, don't shift your dates around because you occasionally may have to walk by a group of chanting tourists. Seriously. It's not worth the trouble. It would be like changing your vacation around because there are going to be crying babies in the park.


But with that said, it's not problematic if you're outside and they walk by and do it. It's if they are BEHIND YOU IN LINE FOR A RIDE AND DOING IT NONSTOP.
omg, I was waiting in line with my niece for Ripsaw Falls. This big group was chanting nonstop behind us. But of course, you can't really say anything because you look like a debbie downer or a prude. Others in front of us shared the same looks, like "plz stop!".

And not even that, they kept having members of their party go in an out of line (and we were already inside the main que). It wasn't until close to the end that a team member called them out for the in-and-out thing.

....

Anyway, having a group of tourists scream a time or 2 in passing isn't worth changing plans (and they come all year round, anyway).

 

[isestrex]

Is this an issue at Universal? I will be visiting both WDW and Uni in January but would consider shifting more days to Universal if this under control there.

Changing your plans out of fear of these groups is the height of overreaction.

 

[dsdeleon]

Last year at Epcot, they tried to ruin our July 4th with this insanity. We all revolted and chanted USA! USA! USA! It seemed like the whole park got in on it. It.was.glorious.

 

[ArwenMarie]

Is this an issue at Universal? I will be visiting both WDW and Uni in January but would consider shifting more days to Universal if this under control there.

Yes, they are there too. I have never heard them chanting at Universal though, but that may just be a coincidence.