CM comment- Would you be offended?

[DebbieB]

I hate it when they say "fill in all the available space". It really doesn't make a difference unless you are right at the loading platform. On a hot day, who wants to be crowded together. One example last time was Pirates, we were far back in the caves, no where near the loading area. Why did we have to be smashed together? As long as everyone is caught up when you load.

 

[Robo]

Wow.

 

[anniemae]

I would have been a bit surprised, but I would have said something back to the CM to let them know that what they were asking was not right. I would have pointed at the child and said, "So you want me to go in front of her? She is not with me and I don't think her parents want to be separated from her." That would have let the cm know that the child was not with you, and was indeed with the folks in front of you and you were not together. The cm should have asked the family in front of you to stay together and move forward.

I also don't like how the want everyone to smoosh together in line queues. Everyone is sweaty and stinky, and really what does it matter, you will still get to the front and on the ride in the correct order.

 

[IceSkatingPrincess]

No, the CM's job is to keep the line moving. Perhaps you misunderstood snark for the CM poking a little fun in a silly way.

 

[scoobygrl79]

I think that comment was unnecessary and rude, but I wouldn't let it bother you too much. I bet the CM didn't even realize they were being rude.

I've only been offended by a CM once. We were in MK and a photo pass photographer was talking to my husband about being a triathlete. DH had just completed the Lake Placid Ironman and had a tattoo that the CM noticed. After their discussion, the CM turned to me and said, "Ok, I get why you're with him. He's in great shape and he's an Ironman, but why is he with you?" My jaw hit the floor. I told him I had no idea and I just walked away. I don't think he meant to hurt my feelings, but he did.

Who raised this person?? Very sorry your feelings were hurt

 

[GaryDis]

I hate it when they say "fill in all the available space". It really doesn't make a difference unless you are right at the loading platform. On a hot day, who wants to be crowded together. One example last time was Pirates, we were far back in the caves, no where near the loading area. Why did we have to be smashed together? As long as everyone is caught up when you load.

There are several reasons why it might make a difference.

1. It's harder for them to estimate the line sizes when there are unusual gaps. While we expect them to pad the posted wait times a bit, they still need a reasonable estimate.
2. It's harder for the other guests to estimate line size when there are gaps, especially gaps they can't see.
   
3. If the line happens to extend into the outdoors, it means that your gap is forcing someone else to stay in an even hotter area for more time.
4. I'm sure most of us have experienced cases where the line seems to be at a standstill, and then bursts forward. That may not bother a lot of people, but it annoys others. I don't want to feel like I need to put on a burst of speed, I'd rather keep moving at a slow and steady pace.

 

[HeyIt'sMe]

A CM called my mother-in-law "sir". I think it was because it was dark (MNSSHP) but c'mon. She didn't hear it, thankfully, because she can be very outspoken.

But, this was a bad trip all around. DH & DMIL both got stomach viruses and a bird pooped on us in MK (the poop hit after the viruses hit-no relation there). My MIL being called "sir" was just par for the course I guess!

 

[3DisneyFanz]

Keep in mind these are no longer people who are living the dream and want to work for the Disney that cared about customer service and their employees. These are interchangeable parts that come and go with the college semesters and this is just a job to them. Doesn't mean they shouldn't be held to high standards but those standards aren't the same from the company persepctive as what they were even 10 years ago.

 

[saskdw]

I would have explained why we were hanging back as the CM obviously didn't clue in. The CM would have then probably asked them to keep their family together.

I do agree with you not passing the child in line though. One of the personal "codes" I follow in the park is I do not separate people from their other family members in the park as I do not want people doing it to me.

 

[scrapquitler]

I think that comment was unnecessary and rude, but I wouldn't let it bother you too much. I bet the CM didn't even realize they were being rude.

I've only been offended by a CM once. We were in MK and a photo pass photographer was talking to my husband about being a triathlete. DH had just completed the Lake Placid Ironman and had a tattoo that the CM noticed. After their discussion, the CM turned to me and said, "Ok, I get why you're with him. He's in great shape and he's an Ironman, but why is he with you?" My jaw hit the floor. I told him I had no idea and I just walked away. I don't think he meant to hurt my feelings, but he did.

This is the exact kind of situation where I would make some sort of comment designed to make the rude person feel very uncomfortable and wish they had never made their comment in the first place. If that had been me, I would have said something along the lines of "I have many talents in the bedroom that you wish you could experience" (but I'd probably have made it a little more explicit).

 

[lynch34]

Life's too short to get offended by such.

 

[BlackMagicWoman]

Eh I'm on vacation. I probably wouldn't have bothered to get offended. I would have made a quip about that being someone else's kid though.

 

[DebbieB]

There are several reasons why it might make a difference.

1. It's harder for them to estimate the line sizes when there are unusual gaps. While we expect them to pad the posted wait times a bit, they still need a reasonable estimate.
2. It's harder for the other guests to estimate line size when there are gaps, especially gaps they can't see.
   
3. If the line happens to extend into the outdoors, it means that your gap is forcing someone else to stay in an even hotter area for more time.
4. I'm sure most of us have experienced cases where the line seems to be at a standstill, and then bursts forward. That may not bother a lot of people, but it annoys others. I don't want to feel like I need to put on a burst of speed, I'd rather keep moving at a slow and steady pace.

I'm not talking about leaving "gaps". I just mean it's not necessary to be elbow to elbow. Allow some breathing room.

 

[mickeymom629]

I probably would have said, "I know", and then maybe explained why I was holding back. However, I usually either move up with the line and let the parents realize they need to find their child or, most likely, I tap the child on the shoulder and let her/him know their family has moved on. That usually gets the child to pay more attention for the rest of the line.

 

[TwinPrincessMermaids]

I think that comment was unnecessary and rude, but I wouldn't let it bother you too much. I bet the CM didn't even realize they were being rude.

I've only been offended by a CM once. We were in MK and a photo pass photographer was talking to my husband about being a triathlete. DH had just completed the Lake Placid Ironman and had a tattoo that the CM noticed. After their discussion, the CM turned to me and said, "Ok, I get why you're with him. He's in great shape and he's an Ironman, but why is he with you?" My jaw hit the floor. I told him I had no idea and I just walked away. I don't think he meant to hurt my feelings, but he did.

Um wow indeed. Much more justified.

On a similar subject, in our earlier teen days, one of my pretty friends was all but accosted by one of the Morroccan CMs (not even wearing his real name tag) and he held her bags hostage behind his desk and kept hanging on to her arm and telling her to dance for him. It got pretty bad. I was irritated at him because he asked me if I ate a lot. (?!) Sheesh, I was 17 and a size 7. I would love to be that now. Guess I'm fortunate that I wasn't 6 ft tall like my friend was, at least I escaped his fixation... Anyway just a creep and jerk all ways around. We did have to go to report him and fill out a sheet for his threatening behavior with my friend. Lotta good it will do, considering we don't even know what his real name was (but we told him what it said. He said he was using his friend's name tag, whether that is true or not, we will never know.)

Watch out for those CM dudes! And yeah, if I ever become a CM (trying desperately right now), I intend to keep 'the show' going for everyone. I know a CM that got fired and had to appeal it with the union (got placed in another spot, did at least get her job back after 3 months of fighting it) because of a somewhat 'snarky' comment she made. Better step up...only roses and sunshine for the guests. (Exceptions I think can be made nicely by 1- security if there is a need 2-lifeguards if there is a need.)

 

[Karin1984]

I would be a bit annoyed, but offended or feel the need to disagree or talk back to the CM? No. I would love it if CMs made sure the gaps were filled for all reasons Gary mentions. Gaps are more a pet peeve to me than a CM with one remark in a less desirable way.

Sing it if you must, but: let it go.
Is a CM in a bad mood (for whatever reason, valid or not) really worth spoiling your moment/day/vacation?

 

[saskdw]

This is the exact kind of situation where I would make some sort of comment designed to make the rude person feel very uncomfortable and wish they had never made their comment in the first place. If that had been me, I would have said something along the lines of "I have many talents in the bedroom that you wish you could experience" (but I'd probably have made it a little more explicit).

 

[asta]

There are several reasons why it might make a difference.

1. It's harder for them to estimate the line sizes when there are unusual gaps. While we expect them to pad the posted wait times a bit, they still need a reasonable estimate.
2. It's harder for the other guests to estimate line size when there are gaps, especially gaps they can't see.
   
3. If the line happens to extend into the outdoors, it means that your gap is forcing someone else to stay in an even hotter area for more time.
4. I'm sure most of us have experienced cases where the line seems to be at a standstill, and then bursts forward. That may not bother a lot of people, but it annoys others. I don't want to feel like I need to put on a burst of speed, I'd rather keep moving at a slow and steady pace.

As far as 1, they estimate and change wait times based on the cards they hand guests that record actual time in line. That isn't done by sight.

3. I can't remember but I don't think the line at IASW is air conditioned.

4. We were keeping up. We could not control gaps created by people in front of us and I certainly was not going to tell the people in front of me how to behave in line.

 

[mjkacmom]

I so wish that I could be for mistaken for the mom of one that young and I am certainly not ready to be a grandmother.

I know women who had babies in their late teens, and women who had babies in their mid 40's (SIL adopted at 50). He probably thought your family was letting the little girl keep the (slow) pace.

 

[ArwenMarie]

Talking about our recent trip this comment by a CM came up. We were in the top part of the line for It's a Small World. In front of us was a family with a little girl who was doing the whole kid thing and not immediately keeping up with her mom so we were giving them a little room. Still keeping up but not passing the little girl in line. The CM came up to me and said in a snarky tone "Mam, I'm going to do you a favor. The line goes that way." We were all in order in the que, did she expect me to breathe down the neck of the people in front of us and separate them from their child? I was so taken aback by the tone and comment that I didn't even say anything back. Would you have been offended?

Yeah, snarky and not necessary. I see the point of what they were trying to say, but I would have been annoyed at how it was said.

I think that comment was unnecessary and rude, but I wouldn't let it bother you too much. I bet the CM didn't even realize they were being rude.

I've only been offended by a CM once. We were in MK and a photo pass photographer was talking to my husband about being a triathlete. DH had just completed the Lake Placid Ironman and had a tattoo that the CM noticed. After their discussion, the CM turned to me and said, "Ok, I get why you're with him. He's in great shape and he's an Ironman, but why is he with you?" My jaw hit the floor. I told him I had no idea and I just walked away. I don't think he meant to hurt my feelings, but he did.

This is horrible.