Club Level Question

bookgirl

DIS Veteran
Joined
Oct 22, 2006
Messages
8,938
I’m staying at the Disneyland Hotel on Club Level.

Is it a tipping situation?

If so:

Do you tip individuals or is it pooled.

Also do you leave a tip for the turndown service?
 
Tipping is not expected in the club.

It’s solely up to you if you want to tip housekeeping, some do and some don’t.
 
I have not done club level at Disneyland Hotel, but I have at Disney Grand Californian (as well as all 3 Epcot resorts).

The only time I really see tipping is at the beverage counter for drinks. It is subjective, some tip some don't. I don't think it is expected. Your call. We have done both, depends on the visit. We had a rapport with one of the CM's on our last trip, so when we said our thank you and goodbye we tipped her personally. She worked her butt off (with a smile) and for some less than stellar guests that trip. If my dd notices families behaving abhorrently, you know it's bad.

Housekeeping, personal preference again. Good service, we tip. As with lounge, sometimes we have, sometimes we haven't.
 
I leave housekeeping a tip any day I get service. I tend to be a tipper in general, I’ve just never done a club level stay and there are a whole lotta people.

I am making sure to get names for cast kudos.
 
Seems like I tried to tip several years ago and was told they couldn’t accept cash, but again that was probably 10 years ago.
 
I think tipping in the club is optional, but tipping for Mousekeeping is generally expected.
 
There is no turndown service at the Disneyland Hotel, even for Club Level. I do leave a tip on the bedside table on days where we request housekeeping.

There are some fantastic CMs working the E-Ticket Lounge, but the way they operate it might feel strange to tip them — it's a very small lounge and 2-3 of them moving around the space to keep things running smoothly, rather than someone "assigned" to where you're sitting. There's someone keeping an eye on the tables, a couple at the front desk, and another by the food and drinks area. If you tipped one of them, you'd have to tip all of them.
 
We asked in the E Ticket lounge because on our previous stay, I gave a bulk tip at the end of our stay to the concierge host, thinking it would be pooled to the servers. Turns out, tips are NOT pooled. :( I saw many guests giving out envelopes to their servers on the last day of their stay. I didn't have envelopes and just tucked cash under my plate once and another time, my daughter went to the kitchen door and handed cash to one of our servers. The service is top notch and you will want to tip them.

We didn't have turn down service in our room. I just leave a cash tip with the toiletries at the end of my stay. I'd tip in between if I needed anything, but I never need anything.
 
I probably sound like an entitled so-and-so, but I tend not to tip in the lounge. Why? Because I've paid a huge premium for club level and I feel the staff should be compensated appropriately by the company out of the high prices they charge the guests. I am unhappy with the fact that almost every job these days has you wondering whether or not you are supposed to tip; it used to be fairly cut-and-dried. I'm not even sure whether it's good for workers or not. Maybe employers pay less when they know their employees' pay is supplemented with tips. That was true for me many years ago when I worked in a restaurant. I was paid very poorly because the owners felt my low pay was made up for in tips.

I would much rather be charged in such a way that both the company and the employees were well compensated. I suppose the sticking point would be in defining what "well compensated" means.

Having said all that, I have tipped in the lounge a couple of times. Both were when a server went way above and beyond, just because they were truly kind. I gave the money directly (and discreetly) to that employee.

I am editing this to add that I am not anti-tipping in general. I tip well in places where it has been an established practice. I just feel that there is a great and greater pressure on the public to tip everyone these days. It isn't a matter of whether or not someone deserves it, it's just where do you draw the line? It has become so blurry.
 
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I probably sound like an entitled so-and-so, but I tend not to tip in the lounge. Why? Because I've paid a huge premium for club level and I feel the staff should be compensated appropriately by the company out of the high prices they charge the guests. I am unhappy with the fact that almost every job these days has you wondering whether or not you are supposed to tip; it used to be fairly cut-and-dried. I'm not even sure whether it's good for workers or not. Maybe employers pay less when they know their employees' pay is supplemented with tips. That was true for me many years ago when I worked in a restaurant. I was paid very poorly because the owners felt my low pay was made up for in tips.

I would much rather be charged in such a way that both the company and the employees were well compensated. I suppose the sticking point would be in defining what "well compensated" means.

Having said all that, I have tipped in the lounge a couple of times. Both were when a server went way above and beyond, just because they were truly kind. I gave the money directly (and discreetly) to that employee.

I am editing this to add that I am not anti-tipping in general. I tip well in places where it has been an established practice. I just feel that there is a great and greater pressure on the public to tip everyone these days. It isn't a matter of whether or not someone deserves it, it's just where do you draw the line? It has become so blurry.
I agree. I’ll have to ponder what to do for our next trip but I much preferred thinking they couldn’t accept tips.
 
There is no turndown service at the Disneyland Hotel, even for Club Level. I do leave a tip on the bedside table on days where we request housekeeping.
There is turndown service. Though it’s spotty.

First night they actually knocked when I was in the room and they turned down the bed, left a chocolate, checked the trash and checked towels. I had a premium view room that night.

Second night no service. I had moved to my main reservation which was standard view.

Third night I actually asked in the morning if there was turndown service or not. I was told there was and after one mishap where my do not disturb was up (at 3 in the afternoon) they can by and did all the same as the first night, emptied trash, replaced towels, etc.

4th night no service.

Honestly the night I was actually in the room I tipped her but the night Iwas out I didn’t because I didn’t think they were coming so I didn’t leave the tip.

The two days I got regular housekeeping (I usually decline most days as I don’t really need daily refresh/trash/towels) I left tips and the day I left I tipped.

I thought on the whole housekeeping was good with even some outstanding going the extra bit to help out a guest moments, but honestly the chocolates they leave taste vile 🤣 I was not a fan of those, and I really didn’t need a second room refresh so Turndown Service really is not my vibe and I wouldn’t bother with it again.
 













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