There is no turndown service at the Disneyland Hotel, even for Club Level. I do leave a tip on the bedside table on days where we request housekeeping.
There is turndown service. Though it’s spotty.
First night they actually knocked when I was in the room and they turned down the bed, left a chocolate, checked the trash and checked towels. I had a premium view room that night.
Second night no service. I had moved to my main reservation which was standard view.
Third night I actually asked in the morning if there was turndown service or not. I was told there was and after one mishap where my do not disturb was up (at 3 in the afternoon) they can by and did all the same as the first night, emptied trash, replaced towels, etc.
4th night no service.
Honestly the night I was actually in the room I tipped her but the night Iwas out I didn’t because I didn’t think they were coming so I didn’t leave the tip.
The two days I got regular housekeeping (I usually decline most days as I don’t really need daily refresh/trash/towels) I left tips and the day I left I tipped.
I thought on the whole housekeeping was good with even some outstanding going the extra bit to help out a guest moments, but honestly the chocolates they leave taste vile
I was not a fan of those, and I really didn’t need a second room refresh so Turndown Service really is not my vibe and I wouldn’t bother with it again.