I think the problem has been resolved. Some website I use to check the weather forecast wasn't working earlier but now is back up and running. With most of these types of internet access issues, I just wait a few hours and they tend to get resolved.
I NEVER call anyone to try to resolve these types of issues. If it impacts huge numbers of users, they are already working on it and there isn't anything you can do on your own computer to fix it. Usually those help desks tell you to clear your cookie/cache and reboot 3 times which doesn't seem to resolve anything and wipes out your stored passwords...........LOL.