So....a SUPER AWESOME UPDATE!! I showed up on comptroller website July 22, TT&M notified Disney on July 23. I called on July 30th, and they guy I spoke with was super nice, but I wasn't in their system at all yet. He suggested I call back in a week. Well, I called today (one day shy of a week). I immediately told the lady that I wanted to book a trip, that I bought resale, and that I hadn't received my letter. She looked me up, OFFERED to give me my membership number, checked availability, and helped me log on for the first time. She had me on hold for a bit, and after coming back, let me know that the points hadn't been loaded, but should be by the end of business today. Sure enough, my points are in there now. It was an INCREDIBLE customer service experience, and not at all what I was expecting. Needless to say, she got all 5's on the survey. SO there is still hope for member numbers by phone


. I'll post final timeline tomorrow when I can get all my dates together.