I'm usually a pretty affable and easy-going person. Things happen. But I am zero percent impressed with my Title company.
After returning the closing docs and wiring funds the same day I received them, I patiently waited for a notice that I had closed... at two weeks I started to get antsy, but just as with ROFR, I once again decided I would wait until the 3 week mark before being "that guy" and poking them. I hate being a toothache to others, but now I'm kicking myself because when I did finally poke them (after hearing nothing at 3 the week mark), their reply was that the seller had told them they'd be sending in the closing docs two and a half weeks earlier and looks like they hadn't done it. Nobody from the title company had followed up with the Seller until I said "hey remember me, what's up guys we're about a week out from the closing date?". I shouldn't have forced myself to be patient. Who knows when they would have woken up and actually contacted the seller if I hadn't raised my hand. After I poked them, they did follow up with the seller, and the following day they told me that the seller had replied and them that the've sent the docs now, and they would be received the next day (on a Friday)... so I knew right there I was looking at an additional 4 days...
I (nicely) told them that I was cranky that nobody had followed up with the seller and that I had forced myself to be patient and that since now we were just one week away from the closing date, if it didn't actually close by the 16th as scheduled I intended to terminate the contract. They contacted me Monday morning to say we had closed and the closing docs had been sent to the County. Based on watching these threads I knew that if they had sent the docs to the county Monday morning, it should probably be recorded by Tuesday... maybe Wednesday (today) at the latest. Well it got late enough in the day today and still nothing... After some more heartburn about being a toothache, I finally said to myself "I'm paying these guys, why am I feeling like a jerk for bugging them?" So I contacted them, saying "hey I'm still not seeing this recorded, is there a problem?"... They replied saying no, no problem, but that they were short staffed this week so it hadn't been sent to the county until yesterday afternoon. GRRRRRRR... They specifically said Monday morning (when they said we closed) that it had been sent to the county already, so now I have no reason to believe that they actually did it yesterday afternoon either, and that they haven't sent it just now after once again poking them.
I'm sure folks have probably had great experiences using them. Your mileage may vary. And it isn't their fault that I chose to try to be patient and wait for 3 weeks each on ROFR, Estoppel, and Closing docs. I know now that with my next contract I
will be "that guy" who pesters the title company for updates. But I will specifically
not be using these folks on my next contract. I have lost all confidence in them.
Home: SSR
Broker:
www.dvcresalemarket.com
Title Company: Magic Vacation Title
Offer made: 1/29/21
Offer accepted: 1/29/21
Sent to ROFR: 1/31/21
Passed ROFR: 2/24/21
Estoppel Received:
The closing docs came 3 weeks after passing ROFR, but I have no reason to believe it took that long for the Title company to receive the Estoppel. For alI know it came back from Dinsey in 3 hours and the Title Company just dragged their feet on that as well. All the other Estoppels seemed to be coming in about 8-10 days at that time.
Closing docs received: 3/17/21
Closing docs returned: 3/17/21
Sellers closing docs returned: 4/9/21
Closing: 4/12/21
Deed recorded:
Membership created & contract showing:
Points in account:
Total Time from Offer to Points in Account: