So our 150 pts package closed on May 5th...I have not received any email or mail or anything from
DVC. So I finally had some time to day to call Membership Services and the member said that I had been recorded in the system but that she couldn't give me my number over the phone because she couldn't verify my identity...
So I called again...hit Option #4 to Accounting as suggested above, then option #3 and got another member. She said that she has no way to tell me the number as that number is given to them by our Escrow Agent...
And thinking third times the charm I called MS again...this time spoke to a new person and he was trying to get the info for me but couldn't as Admin office had just closed for the weekend....he said to call back on Tuesday after the long weekend. Ya. No luck at all today.
So how is it that you all were able to get your membership numbers when you called in? I waited a full three weeks after closing?! Terribly frustrated with the lack of consistent service from MS already and I haven't even booked first vacay yet?!
This purchase started way back on February 21st. Its now May 26th and I still don't have a membership number yet. We are international buyers (Canadian) so that took some delays but its been so incredibly long. We also bought a 35 point package (the seller was also Canadian so that added even more delays)...its set to close on May 30th.
For me the resale purchase process has been VERY painful. Bang.head.here...
Thanks for the vent